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Should I remove ControlNow Agent?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
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How common is it?
Global Rank #19,201
United States Rank #9,638
Reach 0.0118%


1.0.0 0.86%

ControlNow Agent


ControlNow Agent is a software program developed by LogicNow. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named cloudagent.exe. The setup package generally installs about 17 files and is usually about 324.07 MB (339,806,881 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 96% of users of ControlNow Agent come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

Installation folder: C:\Program Files\GFI Software\GFI Cloud Agent\
Uninstaller: "C:\Program Files\GFI Software\GFI Cloud Agent\unins000.exe"
Estimated size: 324.07 MB

Program filesFiles installed by ControlNow Agent

Program executable:cloudagent.exe
Name:ControlNow Agent
Path:C:\Program Files\gfi software\gfi cloud agent\cloudagent.exe
Additional files:
  • unins000.exe - Inno Setup (Setup/Uninstall)
  • assetscan.exe
  • task_start.js

Program behaviorsBehaviors exhibited

  • cloudagent.exe runs as a service named 'ControlNow Agent' (ControlNow Agent) "Performs monitoring of your machine and is required for this device to appear on the ControlNow console".

How do I remove ControlNow Agent?

You can uninstall ControlNow Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ControlNow Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ControlNow Agent.

Win 10 44%
Win 8.1 0%
Windows Service? Yes
(Installs a service)
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 44.40%
Windows 7 43.53%
Windows Vista 9.91%
Windows XP 2.16%
Which OS releases does it run on?
Windows 7 Home Premium 30.30%
Windows 8.1 23.38%
Windows 7 Professional 10.39%
Windows 10 Home 9.09%
Windows Vista Home Premiu... 7.36%
Windows 10 Pro 4.33%

Distribution by countryGeography

96.49% of installs come from the United States
Which countries install it?
  United States 96.49%
  United Kingdom 1.25%
  Canada 0.75%
  Australia 0.25%
  Italy 0.25%
  KY 0.25%
  Netherlands 0.25%
  TT 0.25%
  South Africa 0.25%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 36.84%
Dell 30.99%
Toshiba 9.36%
Acer 8.77%
Lenovo 6.43%
ASUS 5.85%
Samsung 1.75%
Common models
HP 2000 Notebook PC 4.20%
HP Pavilion g7 Notebook P... 3.50%
Dell Inspiron 1545 3.50%
Gateway SX2110G 2.80%
Dell Inspiron 530 2.80%
HP ProBook 450 G2 2.10%


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