84,488,480 programs installed

Should I remove Communication Assistant?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #32,449
United States Rank #39,820
Reach 0.0040%


VersionDistribution 1.27% 2.53% 1.27% 6.33% 10.13% 18.99% 2.53% 6.33% 10.13% 5.06% 17.72% 2.53% 2.53% 7.59% 1.27% 1.27% 2.53%

Other programs by Panasonic

Communication Assistant

What is Communication Assistant?  (from Panasonic)

Using a combination of advanced telephony products along with other IP-enabled applications. Panasonic’s Communication Assistant Productivity Application Suite provides richer, fully capable business communication solutions for your business today. Access presence information on other Panasonic PBXs and initiate chat...  Read more


Communication Assistant is a software program developed by Panasonic. The most common release is, with over 98% of all installations currently using this version. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 26 files and is usually about 14.22 MB (14,911,357 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 27% of users of Communication Assistant come from the United States, it is also popular in Belgium and Germany.

Program detailsProgram details

URL: www.panasonic.com
Installation folder: C:\Program Files\Panasonic\Communication Assistant\
Uninstaller: MsiExec.exe /X{0E0D2C33-C72B-4FA8-BFF2-C2E7D3BDAC0C}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 14.22 MB
Language: English (United States)

Program filesFiles installed by Communication Assistant

  • LdapCommunicationsWrapper.dll - LdapCommunicationsWrapper Dynamic Link Library
  • LdapClientEngine.dll - LdapClientEngine Dynamic Link Library
  • LdapCommunicationsHelper.dll - LdapCommunicationsHelper
  • CA_ChatEngine.dll - Communication Assistant (CAChatEngine)
  • CA_ClientEngine.dll - ClientEngine
  • CA_Components.dll - Components
  • CA_Console.dll - Console
  • CA_Global.dll - Global
  • CA_Languages.dll - LanguageController
  • CA_Logger.dll - LoggerIF
  • CA_Mailer.exe - Mailer
  • Communication Assistant.exe
  • CAOIDataContracts.dll - CA Outlook Integration
  • CAOIServiceConnection.dll
  • CAOIServiceContracts.dll
  • CAOIServiceHost.dll
  • SQLiteDBMigration.exe - SQLiteDB Application
  • IdleTracker.dll - IdleTracker
  • KXCstaAPI.dll - KXCstaAPI
  • Mailer.exe - Mailer
  • Ldap.exe - Ldap
  • Interop.WMPLib.dll - Assembly imported from type library 'WMPLib'.
  • AxInterop.WMPLib.dll

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • Communication Assistant.exe is added as a firewall exception for 'C:\Program Files\Panasonic\Communication Assistant\Communication Assistant.exe'.

How do I remove Communication Assistant?

You can uninstall Communication Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Communication Assistant, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Communication Assistant.

Win 7 (SP1) 58%
Win Vista (SP2) 1%
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 60.76%
Windows 10 25.32%
Windows XP 12.66%
Windows Vista 1.27%
Which OS releases does it run on?
Windows 7 Professional 44.87%
Microsoft Windows XP 11.54%
Windows 10 Pro 10.26%
Windows 7 Ultimate 8.97%
Windows 8.1 Pro 6.41%
Windows 7 Enterprise 5.13%

Distribution by countryGeography

27.06% of installs come from the United States
Which countries install it?
  United States 27.06%
  Belgium 14.12%
  Germany 9.41%
  United Kingdom 9.41%
  Israel 8.24%
  Netherlands 4.71%
  Italy 4.71%
  Australia 2.35%
  Sweden 2.35%
  Austria 2.35%
  Canada 2.35%
  Spain 2.35%
  Colombia 1.18%
  Russia 1.18%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 36.67%
Hewlett-Packard 28.33%
Lenovo 11.67%
Intel 5.00%
Acer 5.00%
ASUS 3.33%
Toshiba 1.67%
Common models
Dell Latitude E6320 3.08%
Olidata S.p.A. MS-7042 1.54%
LENOVO 2992B3G 1.54%
HP Compaq dc7800 Small Fo... 1.54%
HP Compaq 6000 Pro SFF PC 1.54%
Gigabyte G33M-DS2R 1.54%

Publisher URL: www.panasonic.com


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