Should I remove Calabrio Monitoring and Recording Recording?

Versions

Version	Distribution
93.1.283	17.39%
93.1.228	4.35%
9.2.1.549	8.70%
9.1.1.222	4.35%
8.9.1.37	65.22%

Other programs by Calabrio

• Calabrio Screen Player Plug-in
• Cisco Agent Desktop
• Cisco Desktop Administrator

from Calabrio Inc.

Remove Calabrio Monitoring and Recording Record...

Calabrio Monitoring and Recording Recording is a software program developed by Calabrio. The most common release is 8.9.1.37, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 67 files. The installed file SplkUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 92% of users of Calabrio Monitoring and Recording Recording come from the United States, it is also popular in Costa Rica and Panama.

URL: calabrio.com/products/call-recording

Installation folder: C:\Program Files\Calabrio\

Uninstaller: MsiExec.exe /X{B0EBD42E-C2FA-49D8-A034-300EC12EB00E}

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program Calabrio Monitoring and Recording Recording, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove Calabrio Monitoring and Recording Recording.

OS VERSIONS Win 7 (SP1) 70% Win 10 30%

HOW IT RUNS Windows Service? Yes (Installs a service)

USER ACTIONS Uninstall it 9% Keep it 91%

Which Windows OS versions does it run on?

United States	92.31%
Costa Rica	2.56%
Panama	2.56%
Honduras	2.56%

What PC manufacturers (OEMs) have it installed?

---