84,488,480 programs installed

Should I remove BlackBerry Link?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #5,776
United States Rank #9,035
Reach 0.0820%
Lifespan of installation (until removal)
< 16.75 days
494.16 days >
Average installed length: 259.64 days


VersionDistribution 55.94% 23.39% 7.24% 7.49% 2.72% 3.22%

BlackBerry Link


BlackBerry Link is a software program developed by BlackBerry. The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named Rim.Desktop.DiagnosticsReport.exe. The setup package generally installs about 83 files and is usually about 45.23 MB (47,426,256 bytes). The installed file Rim.Desktop.AutoUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 24% of users of BlackBerry Link come from the United States, it is also popular in Canada and United Kingdom.

Program detailsProgram details

URL: www.blackberry.com/BlackBerryLink
Installation folder: C:\Program Files\Research In Motion\BlackBerry Link\
Uninstaller: C:\Program Files\Research In Motion\BlackBerry Link\InstallerUtils\InstallerUtils.exe /UninstallDesktop
Estimated size: 45.23 MB
Language: English (United States)

Program filesFiles installed by BlackBerry Link

Program executable:Rim.Desktop.DiagnosticsReport.exe
Name:BlackBerry Desktop Software
Path:C:\Program Files\Research In Motion\BlackBerry Link\Rim.Desktop.DiagnosticsReport.exe
Additional files:
  • XCPCSYNCLib.dll - Assembly imported from type library 'XCPCSYNCLib'.
  • Rim.Desktop.Services.Configuration.dll (by RIM) - Rim.Desktop.Services.Configuration
  • Rim.Desktop.Services.WindowState.dll (by RIM) - Rim.Desktop.Services.WindowState
  • Rim.Desktop.DiagnosticsReport.exe (by Research In Motion Limited) - BlackBerry Desktop Software (Rim.Desktop.DiagnosticsReport)
  • BlackBerryLink.Helper.exe (by Research In Motion) - BlackBerry Link Helper (BlackBerryLink.Helper)
  • Rim.Desktop.AutoUpdate.dll (by Research In Motion) - Rim.Desktop.AutoUpdate
  • CE.dll - Research In Motion CE (BlackBerry Cryptographic DLL)
  • Rim.Common.Filesystem.dll - Rim.Common.Filesystem
  • Rim.Common.Utilities.dll - Rim.Common.Utilities
  • Rim.Desktop.AutoUpdate.UpgradeXMLParser.dll (by Research In Motion Limited) - RIM Desktop Platform (Upgrade XML parser)
  • Rim.Desktop.AutoUpdate.Utilities.dll - Auto Update Utilities
  • Rim.Desktop.Common.dll - ApplicationFramework
  • Rim.Desktop.Services.Native.dll - Native Desktop Services
  • Rim.Desktop.Services.Device.HttpControlChannel.dll - HttpControlChannel
  • SyncApi.dll (by Sybase iAnywhere) - iAnywhere.SyncApi
  • BlackBerryLink.AutoUpdate.exe - BlackBerry Link (BlackBerryLink.AutoUpdate)
  • BlackBerryLink.exe
  • rMSOLDE.dll (by iAnywhere Solutions) - XTNDConnect PC (Outlook translator resources)
  • rMSOLES.dll (by iAnywhere Solutions)
  • rMSOLFR.dll
  • rMSOLIT.dll
  • Rim.Desktop.Services.Interfaces.dll - Interfaces
  • Rim.Desktop.Services.Common.dll - Utilities
  • MSOE.Interactions.dll - Sync SDK (iAnywhere.SyncApi.Translators.MSOE.Interactions)
  • MSOl.Interactions.dll - iAnywhere.SyncApi.Translators.MSOl.Interactions
  • SyncApi.MSOE.dll - SyncApi.MSOE
  • SyncApi.MSOL.dll - SyncApi.MSOL
  • SyncApi.WinVista.dll - SyncApi.WinVista
  • WinVista.Interactions.dll - WinVista.Interactions
  • log4net.dll (by The Apache Software Foundation) - log4net (Apache log4net for .NET Framework 4.0 Client Profile)
  • Rim.Desktop.Services.Logging.dll - Logging
  • Rim.Desktop.Themes.dll - Themes
  • Rim.Desktop.Services.Tasks.dll - Task
  • rMSOEDE.dll - Outlook Express translator resource
  • rMSOEES.dll
  • rMSOEFR.dll
  • rMSOEIT.dll
  • rWinVistaDE.dll - Windows Vista translator resource
  • rWinVistaES.dll
  • rWinVistaFR.dll
  • rWinVistaIT.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • BlackBerryLink.exe is scheduled as a task with the class '{EE088A86-96B4-4A6C-BD53-182A1B14F587}' (runs on registration).
Startup File (User Run)
  • BlackBerryLink.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'BlackBerryLink.exe' and executes as "C:\Program Files\Research In Motion\BlackBerry Link\BlackBerryLink.exe" /minimize.
Windows Firewall Allowed Program
  • BlackBerryLink.exe is added as a firewall exception for 'C:\Program Files\Research In Motion\BlackBerry Link\BlackBerryLink.exe'.

How do I remove BlackBerry Link?

You can uninstall BlackBerry Link from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program BlackBerry Link, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove BlackBerry Link.

Win 7 (SP1) 52%
Win XP 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 55.27%
Windows 10 38.86%
Windows Vista 2.96%
Windows XP 2.90%
Which OS releases does it run on?
Windows 7 Home Premium 23.31%
Windows 7 Professional 15.91%
Windows 8.1 12.80%
Windows 7 Ultimate 11.06%
Windows 10 Home 6.71%
Windows 8.1 Pro 5.72%

Distribution by countryGeography

24.31% of installs come from the United States
Which countries install it?
  United States 24.31%
  Canada 17.56%
  United Kingdom 7.15%
  Germany 5.40%
  Italy 4.11%
  Indonesia 3.66%
  United Arab Emirates 3.55%
  France 3.43%
  Saudi Arabia 3.15%
  India 2.76%
  South Africa 2.14%
  NG 1.86%
  Mexico 1.29%
  Australia 1.07%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 26.76%
Dell 24.16%
Acer 15.88%
ASUS 10.20%
Toshiba 6.83%
Lenovo 5.77%
Samsung 5.10%
Intel 1.44%
Alienware 0.96%
Apple 0.58%
Common models
HP Pavilion g6 Notebook P... 6.25%
HP Pavilion dv6 Notebook ... 4.09%
ASUS All Series 2.88%
HP 15 Notebook PC 2.88%
Dell Inspiron 3521 2.64%
HP Pavilion 15 Notebook P... 2.40%


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