84,488,480 programs installed

Should I remove Bell Internet Service Advisor?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #23,522
United States Rank #47,037
Reach 0.0080%
Lifespan of installation (until removal)
< 44.09 days
1300.57 days >
Average installed length: 683.35 days


3.7.44 100.00%

Bell Internet Service Advisor 3.7.44

What is Bell Internet Service Advisor?  (from Bell)

Service Advisor is a free tool included with your Bell Internet service. Gives you quick access to online support. Displays your features and their current status. Provides important updates about your service through desktop alerts. Installs all your Bell Internet security and support tools. To download Service Advi...  Read more


Bell Internet Service Advisor 3.7.44 is a software program developed by Bell. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is BISA.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 32.85 MB of memory. The setup package generally installs about 12 files and is usually about 9.38 MB (9,835,439 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 89% of users of Bell Internet Service Advisor come from Canada, it is also popular in the United States and Mexico.

Program detailsProgram details

URL: www.bell.ca
Installation folder: C:\Program Files\Bell\Internet Service Advisor\
Uninstaller: "C:\Program Files\Bell\Internet Service Advisor\unins000.exe"
Estimated size: 9.38 MB

Program filesFiles installed by Bell Internet Service Advisor 3.7.44

Program executable:BISA.exe
Name:Bell Internet Service Advisor
Signed by:Radialpoint
Path:C:\Program Files\Bell\Internet Service Advisor\BISA.exe
Additional files:
  • BISA.exe - Bell Internet Service Advisor
  • nprpspa.dll
  • unins000.exe - Setup/Uninstall
  • BellConfigUtility.exe (by Radialpoint) - Bookmarker 1.0.0 (Internet Explorer bookmarker)
  • BISAComHandler.exe (by Radialpoint) - Client Gateway 3.7.44
  • BSUtil.dll
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
  • RpSpaWshComAgent.dll
  • ServicepointService.exe
  • shellexec.exe
  • Stop_BISA.exe
  • Windows7Features.dll

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
  • ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
  • BISA.exe is loaded in the all users (HKLM) registry as a startup file name 'BISA.exe' which loads as "C:\Program Files\Bell\Internet Service Advisor\BISA.exe" /AUTORUN.
Windows Firewall Allowed Program
  • ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Bell\Internet Service Advisor\ServicepointService.exe'.

Program resource utilizationResource utilization averages

Memory:32.85 MB
21.09 MB average
Total CPU:0.0010617041%
0.031193% average
Kernel CPU:0.00024173%
0.016088% average
User CPU:0.00081997%
0.015104% average
Memory:2.63 MB
Total CPU:0.0006265617%
Kernel CPU:0.00021759%
User CPU:0.00040897%
Memory:2.34 MB
Total CPU:0.0001078602%
Kernel CPU:0.00004001%
User CPU:0.00006785%

How do I remove Bell Internet Service Advisor?

You can uninstall Bell Internet Service Advisor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Bell Internet Service Advisor 3.7.44, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Bell Internet Service Advisor.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Bell Internet Service Advisor 3.7.44 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 54%
Win XP 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 59.87%
Windows Vista 22.29%
Windows XP 15.29%
Windows 10 2.55%
Which OS releases does it run on?
Windows 7 Home Premium 50.96%
Windows Vista Home Premiu... 18.47%
Microsoft Windows XP 15.29%
Windows 7 Professional 5.10%
Windows 7 Ultimate 3.18%
Windows Vista Home Basic 2.55%

Distribution by countryGeography

88.89% of installs come from Canada
Which countries install it?
  Canada 88.89%
  United States 9.88%
  Mexico 0.62%
  United Kingdom 0.62%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 35.29%
Dell 23.53%
Acer 21.57%
Toshiba 7.84%
Sahara 2.94%
ASUS 2.94%
American Megatrends 1.96%
Lenovo 1.96%
Gateway 0.98%
Compaq 0.98%
Common models
HP Pavilion g6 Notebook P... 4.59%
HP Pavilion dv6 Notebook ... 2.75%
HP G60 Notebook PC 2.75%
Dell Inspiron 1525 1.83%
eMachines ET1810 1.83%
HP Pavilion g4 Notebook P... 1.83%


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