82,399,351 programs installed

Should I remove Altiris Recovery Agent?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0009%


7.1.3919.0 23.08%
7.0.3454 15.38%
6.20.2760 7.69%
6.20.2332 30.77%
6.20.2107 7.69%
6.10.1592 7.69%
6.10.1246 7.69%

Altiris Recovery Agent


Altiris Recovery Agent is a program developed by Altiris. The most used version is 6.20.2332, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The main program executable is aexrsagt.exe. The software installer includes 52 files and is usually about 45.36 MB (47,559,842 bytes). In comparison to the total number of users, most PCs are running the OS Windows XP as well as Windows 7 (SP1). While about 47% of users of Altiris Recovery Agent come from the United States, it is also popular in Poland and Australia.

Program detailsProgram details

URL: www.altiris.com
Help link: www.altiris.com/support
Installation folder: C:\Program Files\Altiris\Recovery Solution Agent\
Uninstaller: MsiExec.exe /I{039BEA2A-052D-4FF7-8217-25B21B4E457D}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 45.36 MB

Program filesFiles installed by Altiris Recovery Agent

Program executable:aexrsagt.exe
Name:Altiris Recovery Solution
Main client-side service
Path:C:\Program Files\altiris\recovery solution agent\aexrsagt.exe
Additional files:
  • AeXCmd.exe - Altiris Recovery Solution (Command-line interface utility)
  • AexCRapi.dll - AeXCRAPI resources
  • AeXFALS.exe - FAL Stopper service
  • AeXRD32.exe - AeXRD32 resources
  • AeXRD32A.exe
  • AeXRSAView.exe - Client-side view module
  • AexRSCFG.dll - Interface module for configuration storage
  • AexSClnt.dll - Miscellaneous client setup functions
  • AeXVer.exe - Version Info Utility
  • AGENTPS.dll - Agent-side interfaces proxy/stub DLL
  • AGENTRES.dll - Resources used by client-side modules
  • ClntLog.dll - Client-side event logging module
  • CRAgent.dll - Recovery Agent Interface
  • DCRawData.dll - Client raw data manager
  • DRAgent.dll - FSR info backup/restore engine
  • DrvAgent.dll - Device Driver Backup and Restore Agent
  • dsrawdata.dll - Server-side interfaces
  • DunAgent.exe - Network Settings Snapshot Agent
  • EFSAgent.dll - Encrypted File System Backup and Restore Agent
  • FSRMAgnt.dll - FSR Media Creation engine
  • LBCAgent.dll - Local BLOB checkup engine
  • LDelData.exe - Local Data Remover Utility
  • LocalRSvc.exe - Local Recovery service
  • LocalSrv.dll - Client's Local Server
  • LRTAgent.dll - Local Snapshot Retention engine
  • MESSAGES.dll - Messages resource DLL
  • messagesL.dll
  • MLResFns.dll - Multi-Language Resource Functions
  • NDMFALS.dll - FAL Stopper engine
  • NDMLOGON.dll - Main mini-OS FSR engine
  • ndmsrres.dll - Resources used by FSR-related modules
  • PscGnRes.dll - General Resources
  • RegAgent.dll - Registry backup/restore engine
  • RNSMPRGS.dll - Client-side interfaces
  • RNSMSHL.dll - Main client UI
  • RSACmd.exe
  • RsBwCLib.dll - BW Wrapper
  • TMAgent.dll - Local database backup engine
  • VAULTPS.dll - Server-side interfaces proxy/stub DLL
  • VolAgent.dll - Volume backup/restore engine
  • bwclib.dll - Altiris RapiDeploy

Program behaviorsBehaviors exhibited

Context Menu Handler
  • RNSMSHL.dll added to Windows Explorer under the name 'Altiris Client Recovery Solution' with a class of {443636C0-7DE9-11d0-8A6E-00A0C91D0917}.
3 Services
  • LocalRSvc.exe runs as a service named 'Altiris Local Recovery Server' (Altiris Local Recovery Server) "Provides Local Recovery functionality to the main Altiris Recovery Solution Agent service".
  • AeXRSAgt.exe runs as a service named 'Altiris Recovery Solution Agent' (Altiris Recovery Solution Agent) "Provides backup and restore functionality".
  • AeXFALS.exe runs as a service named 'Altiris Recovery Solution FAL Stopper' (Altiris Recovery Solution FAL Stopper) "Logs files accessed during the system's startup for Full System Recovery purposes".
Startup File (All Users Run)
  • AeXRSAView.exe is loaded in the all users (HKLM) registry as a startup file name 'AeXRSAView' which loads as C:\Program Files\Altiris\Recovery Solution Agent\AeXRSAView.exe -logon.
Windows Firewall Allowed Program
  • AeXRSAgt.exe is added as a firewall exception for '%programfiles%\Altiris\Recovery Solution Agent\AexRSAgt.exC:*:enableC:Altiris Recovery'.

How do I remove Altiris Recovery Agent?

Quickly and completely remove Altiris Recovery Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Altiris Recovery Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Altiris Recovery Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Altiris Recovery Agent.

Win XP 69%
Win 7 8%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 69.23%
Windows 7 30.77%
Which OS releases does it run on?
Microsoft Windows XP 69.23%
Windows 7 Enterprise 30.77%

Distribution by countryGeography

47.37% of installs come from the United States
Which countries install it?
  United States 47.37%
  Poland 21.05%
  Australia 5.26%
  Mexico 5.26%
  Greece 5.26%
  Austria 5.26%
  Canada 5.26%
  United Kingdom 5.26%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 36.36%
Hewlett-Packard 27.27%
Lenovo 18.18%
Compaq 18.18%
Common models
LENOVO 4291IL9 7.69%
HP d530 SFF(DG059A) 7.69%
HP EliteBook 840 G1 7.69%
Dell OptiPlex 320 ... 7.69%


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