84,488,480 programs installed

Should I remove 3Connect?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #6,615
United States Rank #26,400
Reach 0.0667%
Lifespan of installation (until removal)
< 28.99 days
855.15 days >
Average installed length: 449.31 days


3.0.0 81.98%
2.0.0 18.02%


What is 3Connect?  (from 3 Mobile Broadband)

You can use your 3Connect dashboard to connect to the internet once you've plugged in your dongle. Your dashboard has some other features that will help you get the best out of your Mobile Broadband. Your My3 account allows you to check your Mobile Broadband usage, pay bills, buy Add-ons and more. You'll also find your...  Read more


3Connect is a program developed by 3 Mobile Broadband. The most used version is 3.0.0, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is wilog.exe. The software installer includes 36 files and is usually about 21.02 MB (22,040,063 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 77% of users of 3Connect come from United Kingdom, it is also popular in Ireland and the United States.

Program detailsProgram details

URL: www.three.co.uk/dashboardstartlink
Installation folder: C:\Program Files\3 Mobile Broadband\3Connect
Uninstaller: "C:\Program Files\InstallShield Installation Information\{A899DA1F-D626-401C-8651-F2921E3B4CB3}\setup.exe" -runfromtemp -l0x0009 -removeonly /z"Uninst
Estimated size: 21.02 MB
Language: English

Program filesFiles installed by 3Connect

Program executable:wilog.exe
Path:C:\Program Files\3 mobile broadband\3connect\wilog.exe
Additional files:
  • HuaweiE220.dll (by Birdstep Technology) - Birdstep Window Utilities (ACM HuaweiE220 Dev dll)
  • HuaweiE620.dll (by Birdstep Technology) - ACM HuaweiE620 Dev dll
  • LanDevice.dll - ACM NovatelU530 Dev dll
  • Logger.dll - ACM Logger dll
  • WWanDevice.dll - ACM WWan Dev dll
  • ZTE620.dll - ACM ZTE620 Dev dll
  • AutoUpdateSrv.exe - Birdstep EasyConnect (AUTOUPDATESRV_FILE_DESCRIPTION)
  • CiscoApiWrapper.dll - CiscoApiWrapper dll
  • ImportConfiguration.exe - ImportConfiguration
  • SmsApp2.dll (by Alice Birdstep) - ACM SMS Application Module
  • Res.dll (by Birdstep Technology AB) - Connection Manager (Birdstep Technology Resource Module)
  • InstallHelpers.dll - 3Connect
  • WelcomeApp.exe
  • BecHelperService.exe
  • ElevatedShell.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • Wilog.exe is scheduled as a task with the class '{5B849E6D-1FBE-4AB8-9FF1-463F9470EB73}' (runs on registration).
  • BecHelperService.exe runs as a service named 'BecHelperService' (BecHelperService) "Enable Bec updates".
Startup File (User Run)
  • Wilog.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'AliceConnect' and executes as C:\Program Files\3 Mobile Broadband\3Connect\Wilog.exe.
Windows Firewall Allowed Program
  • Wilog.exe is added as a firewall exception for 'C:\Program Files\3 Mobile Broadband\3Connect\Wilog.exe'.

Program resource utilizationResource utilization averages

Memory:1.98 MB
21.09 MB average
Total CPU:0.0000103097%
0.031193% average
Kernel CPU:0.00000777%
0.016088% average
User CPU:0.00000254%
0.015104% average

How do I remove 3Connect?

You can uninstall 3Connect from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program 3Connect, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove 3Connect.

Win 7 (SP1) 61%
Win XP 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 64.51%
Windows 10 16.79%
Windows Vista 12.99%
Windows XP 5.70%
Which OS releases does it run on?
Windows 7 Home Premium 46.67%
Windows Vista Home Premiu... 9.41%
Windows 7 Professional 7.50%
Windows 8.1 6.81%
Windows 7 Ultimate 6.58%
Microsoft Windows XP 5.36%

Distribution by countryGeography

76.69% of installs come from United Kingdom
Which countries install it?
  United Kingdom 76.69%
  Ireland 7.67%
  United States 4.52%
  Sri Lanka 1.00%
  Germany 0.92%
  France 0.61%
  Australia 0.61%
  Indonesia 0.61%
  India 0.46%
  Spain 0.46%
  South Africa 0.38%
  Canada 0.38%
  Italy 0.38%
  Brazil 0.31%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 26.64%
Acer 24.52%
Dell 16.49%
Toshiba 13.32%
Samsung 9.51%
ASUS 4.02%
Lenovo 2.54%
American Megatrends 0.85%
Sahara 0.74%
Common models
HP Pavilion g6 Notebook P... 7.36%
Dell Inspiron 1545 4.15%
TOSHIBA Satellite C660 3.40%
HP Pavilion dv6 Notebook ... 2.83%
HP G62 Notebook PC 2.45%
HP Pavilion 17 Notebook P... 2.45%


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