74,139,804 programs installed

Should I remove eSupport Toolbar Updater?

What percent of users and experts removed it?
82% remove it18% keep it
Overall Sentiment
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(click star to rate)
How common is it?
Reach 0.0003%


VersionDistribution 25.00% 75.00%

Other programs by Ask.com

eSupport Toolbar Updater

What is eSupport Toolbar Updater?

eSupport Toolbar Updater is a software utility that installs with the Ask.com internet browser toolbar and keeps it automatically updated.

About  (from Ask.com)

The ASK Updater is a client application that came with your Ask Toolbar. The Updater's job is to keep your Toolbar up to date to provide you with new features and to increase compatibility. The ASK Updater may also remind you to upgrade certain features of your Windows computer such as browsers, and other optional Micr...  Read more


eSupport Toolbar Updater is a software program developed by Ask.com. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The programs's main executable is Updater.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 3.98 MB of memory. A majority of users end up uninstalling this less than a week of it being installed. The setup package is about 1.36 MB (1,424,880 bytes) when donwloaded. The installed file Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP1). While about 78% of users of eSupport Toolbar Updater come from the United States, it is also popular in Canada and United Kingdom.
  • Malware detected in the program
  • Automatically starts with Windows
  • Integrates into the web browser
  • Typically distributed through a pay-per-install bundle
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in eSupport Toolbar Updater.
Updater.exe (31b522014fc560c122cdfa72d47ca940) has been flagged by the following 2 scanners:
Anti-Virus softwareVersionDetection
Baidu-International PUA.Win32.AskToolbar.81
ESET-NOD32 8.10201 a variant of Win32/Bundled.Toolbar.Ask.G
eSupport Toolbar Updater has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Find out how to remove eSupport Toolbar Updater.

Program detailsProgram details

URL: sp.ask.com/toolbar
Installation folder: C:\Program Files\ask.com\updater
Uninstaller: C:\Program Files\Ask.com\Updater\Updater.exe -uninstall
Estimated size: 1.36 MB

Program filesFiles installed by eSupport Toolbar Updater

Program executable:Updater.exe (Malware detected)
Ask Updater
Path:C:\Program Files\ask.com\updater\Updater.exe
Ask Updater runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.
  • (Malware detected) Updater.exe (by Ask) - Updater (Ask Updater)

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • Updater.exe is loaded in the all users (HKLM) registry as a startup file name 'ApnUpdater' which loads as "C:\Program Files\Ask.com\Updater\Updater.exe".

Program resource utilizationResource utilization averages

Memory:3.98 MB
21.09 MB average
Total CPU:0.0001011287%
0.031193% average
Kernel CPU:0.00004446%
0.016088% average
User CPU:0.00005667%
0.015104% average

How do I remove eSupport Toolbar Updater?

Quickly and completely remove eSupport Toolbar Updater from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove eSupport Toolbar Updater from your computer.
Or, you can uninstall eSupport Toolbar Updater from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program eSupport Toolbar Updater, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove eSupport Toolbar Updater.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by eSupport Toolbar Updater you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
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Win 7 (SP1) 50%
Win XP 25%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 82%
Keep it 18%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows Vista 25.00%
Windows XP 25.00%
Which OS releases does it run on?
Windows 7 Home Premium 50.00%
Windows Vista Home Premiu... 25.00%
Microsoft Windows XP 25.00%

Distribution by countryGeography

77.78% of installs come from the United States
Which countries install it?
  United States 77.78%
  Canada 11.11%
  United Kingdom 11.11%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 50.00%
NEC 25.00%
Dell 25.00%
Common models
HP-Pavilion WE279AA-ABF p... 33.33%
Dell Inspiron 7720 33.33%
Compaq-Presario NC769AA-A... 33.33%

About Ask.com

Ask focuses on search traffic through various methods, the number being installation of its toolbars through a lot of bundle and rebrand programs.
Publisher URL: www.ask.com


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