39,539,094 programs installed

Should I remove Support.com Toolbar Updater?

What percent of users and experts removed it?
74% remove it26% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Global Rank #8,569
United States Rank #5,879
Reach 0.0613%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 20.72 days
611.23 days >
Average installed length: 321.16 days

Versions

VersionDistribution
1.4.4.52828 2.28%
1.4.4.45269 23.04%
1.4.3.42067 8.35%
1.4.2.36670 21.52%
1.4.1.34141 4.81%
1.4.1.28235 4.30%
1.4.0.25589 9.37%
1.2.2.23821 10.13%
1.2.1.23037 3.04%
1.2.1.22229 2.03%
1.2.0.20007 10.63%

Other programs by Ask.com

Support.com Toolbar Updater

What is Support.com Toolbar Updater?

Support.com Toolbar Updater is a software utility that installs with the Ask.com internet browser toolbar and keeps it automatically updated. The toolbar gets installed through bundled software. The default settings will automatically install toolbar as soon as you install the host bundler software on your PC. Sometimes KMPlayer Toolbar has a habit of leaving numerious files, settings and useless registry entries behind which might cause some stability and performance issues. Unfortunately, the toolbar won’t be removed even you have uninstall the associated program that bundled it.

About  (from Ask.com)

Ask Toolbar lets you perform a search from wherever you are on the Web. It's free to download and fits right in your browser. No matter what site you're visiting, simply go to the Ask Toolbar already in your browser, and type in your search. Additional features include map information, the latest headlines, financial s...  Read more

Overview

The most used version is 1.4.4.45269, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is Updater.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 1 files and is usually about 1.68 MB (1,765,321 bytes). Updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Loads into the web browser
  • Connects to a server over the Internet
  • Typically distributed through a pay-per-install bundle
  • Many experts agree, if you don't use it you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Support.com Toolbar Updater.
Updater.exe (31b522014fc560c122cdfa72d47ca940) has been flagged by the following 2 scanners:
Anti-Virus softwareVersionDetection
Baidu-International 4.0.3.1486 PUA.Win32.AskToolbar.81
ESET-NOD32 8.10201 a variant of Win32/Bundled.Toolbar.Ask.G
Support.com Toolbar Updater has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: sp.ask.com/toolbar
Installation folder: C:\Program Files\ask.com\updater
Uninstaller: C:\Program Files\Ask.com\Updater\Updater.exe -uninstall
Estimated size: 1.68 MB

Program filesFiles installed by Support.com Toolbar Updater

Program executable:Updater.exe
Name:Updater
Ask Updater
Path:C:\Program Files\ask.com\updater\Updater.exe
MD5:9e11cbcc95da04240cf219eebc43675b
Ask Updater runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.
  • Updater.exe (by Ask) - Updater (Ask Updater)

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • Updater.exe is loaded in the all users (HKLM) registry as a startup file name 'ApnUpdater' which loads as "C:\Program Files\Ask.com\Updater\Updater.exe".
Network connections
  • Updater.exe connects to 165.254.35.120 (port 80).
  • Updater.exe connects to 63.116.243.51 (port 80).
  • Updater.exe connects to a23-67-242-105.deploy.akamaitechnologies.com (23.67.242.105 port 80).
  • Updater.exe connects to a23-67-242-107.deploy.akamaitechnologies.com (23.67.242.107 port 80).
  • Updater.exe connects to a23-67-242-33.deploy.akamaitechnologies.com (23.67.242.33 port 80).
  • Updater.exe connects to a23-67-242-40.deploy.akamaitechnologies.com (23.67.242.40 port 80).
  • Updater.exe connects to a23-67-242-57.deploy.akamaitechnologies.com (23.67.242.57 port 80).
  • Updater.exe connects to a23-67-250-91.deploy.akamaitechnologies.com (23.67.250.91 port 80).
  • Updater.exe connects to toolbar.iad.ask.com (66.235.120.94 port 80).

Program resource utilizationResource utilization averages

Updater.exe
Memory:8.06 MB
21.09 MB average
Total CPU:0.0003456671%
0.031193% average
Kernel CPU:0.00023325%
0.016088% average
User CPU:0.00011242%
0.015104% average
CPU cycles/sec:11,333,596
8,062,084 average
I/O reads/min:114 Bytes
435.61 KB average

How do I remove Support.com Toolbar Updater?

Quickly and completely remove Support.com Toolbar Updater from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove Support.com Toolbar Updater from your computer.
Or, you can uninstall Support.com Toolbar Updater from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Support.com Toolbar Updater, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Support.com Toolbar Updater.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Support.com Toolbar Updater you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
Scan your PC for malware
If you do not have a good anti-virus program, please consider installing one. Below are some we highly recommend.

OS VERSIONS
Win 7 (SP1) 67%
Win Vista 1%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 74%
Keep it 26%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 70.63%
Windows XP 14.94%
Windows Vista 11.14%
Windows 8 3.29%
Which OS releases does it run on?
Windows 7 Home Premium 52.03%
Microsoft Windows XP 14.97%
Windows 7 Ultimate 9.39%
Windows Vista Home Premiu... 8.38%
Windows 7 Professional 6.35%
Windows Vista Home Basic 2.28%

Distribution by countryGeography

63.33% of installs come from the United States
Which countries install it?
  United States 63.33%
  Israel 3.89%
  United Kingdom 3.33%
  Canada 2.96%
  Belgium 2.59%
  Iran 1.85%
  Australia 1.67%
  Croatia 1.48%
  Hungary 1.48%
  Russia 1.30%
  Japan 1.11%
  Germany 1.11%
  Sweden 0.93%
  Mexico 0.93%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 28.00%
Dell 26.40%
Acer 14.40%
Toshiba 8.80%
GIGABYTE 8.40%
ASUS 5.20%
Intel 4.40%
American Megatrends 1.60%
Lenovo 1.60%
Sahara 1.20%
Common models
HP Pavilion dv6 Notebook ... 5.23%
HP Pavilion g6 Notebook P... 3.92%
Gigabyte G31M-ES2L 2.61%
HP Pavilion dv7 Notebook ... 2.61%
Dell Dell DXP061 1.96%
Dell Inspiron N5110 1.96%

About Ask.com

Ask focuses on search traffic through various methods, the number being installation of its toolbars through a lot of bundle and rebrand programs.
Publisher URL: www.ask.com

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