77,019,263 programs installed

Should I remove eSupport Toolbar?

What percent of users and experts removed it?
65% remove it35% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0006%
Lifespan of installation (until removal)
< 354.98 days
972.72 days >
Average installed length: 511.09 days

Versions

VersionDistribution
1.15.25.0 14.29%
1.15.15.0 14.29%
1.15.4.0 57.14%
1.14.1.0 14.29%

Other programs by Ask.com

eSupport Toolbar

What is eSupport Toolbar?

eSupport Toolbar is an Ask.com (Ask Partner Network) Toolbar that will provide limited web browser functionality but will modify the user's home and search pages and providers to an Ask.com managed partner search engine.

About  (from Ask.com)

During the Search Application download process, you may be given the option to reset your Internet browsers' default homepage (or similar page – e.g., a start page, start tab, etc.) to Ask.com or some other specified webpage, and/or reset your new tab page (in compatible browsers) to an APN new tab product. If you elec...  Read more

Overview

The most used version is 1.15.4.0, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is updater.exe. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 1 files and is usually about 2.18 MB (2,288,128 bytes). updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Loads into the web browser
  • Connects to a server over the Internet
  • Many experts agree, if you don't use it you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in eSupport Toolbar.
updater.exe (31b522014fc560c122cdfa72d47ca940) has been flagged by the following 2 scanners:
Anti-Virus softwareVersionDetection
Baidu-International 4.0.3.1486 PUA.Win32.AskToolbar.81
ESET-NOD32 8.10201 a variant of Win32/Bundled.Toolbar.Ask.G

Program detailsProgram details

URL: sp.ask.com/toolbar
Help link: about.ask.com/en/docs/about/index.shtml
Installation folder: C:\Program Files\ask.com\assets\oobe
Uninstaller: MsiExec.exe /X{86D4B82A-ABED-442A-BE86-96357B70F4FE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.18 MB

Program filesFiles installed by eSupport Toolbar

Program executable:updater.exe
Name:Updater
Ask Updater
Path:C:\Program Files\ask.com\updater\updater.exe
MD5:fc4e1f19025f2d936ebac74484d44948
The Ask Toolbar is a free browser add-on that allows you to search the Web using the Ask.com search engine directly from the Internet Explorer browser. The Ask Toolbar is integrated with the 3rd party software downloads. During the...

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • updater.exe is loaded in the all users (HKLM) registry as a startup file name 'Updater.exe' which loads as "C:\Program Files\Ask.com\Updater\Updater.exe".
Network connections
  • updater.exe connects to 165.254.35.120 (port 80).
  • updater.exe connects to 63.116.243.51 (port 80).
  • updater.exe connects to a23-67-242-105.deploy.akamaitechnologies.com (23.67.242.105 port 80).
  • updater.exe connects to a23-67-242-107.deploy.akamaitechnologies.com (23.67.242.107 port 80).
  • updater.exe connects to a23-67-242-33.deploy.akamaitechnologies.com (23.67.242.33 port 80).
  • updater.exe connects to a23-67-242-40.deploy.akamaitechnologies.com (23.67.242.40 port 80).
  • updater.exe connects to a23-67-242-57.deploy.akamaitechnologies.com (23.67.242.57 port 80).

Program resource utilizationResource utilization averages

updater.exe
Memory:3.99 MB
21.09 MB average
Total CPU:0.0015588601%
0.031193% average
Kernel CPU:0.00071959%
0.016088% average
User CPU:0.00083927%
0.015104% average
Switches/sec:88
70 average

How do I remove eSupport Toolbar?

Quickly and completely remove eSupport Toolbar from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove eSupport Toolbar from your computer.
Or, you can uninstall eSupport Toolbar from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program eSupport Toolbar, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove eSupport Toolbar.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by eSupport Toolbar you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
Scan your PC for malware
If you do not have a good anti-virus program, please consider installing one. Below are some we highly recommend.

OS VERSIONS
Win 7 (SP1) 86%
Win Vista (SP1) 14%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 65%
Keep it 35%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 85.71%
Windows Vista 14.29%
Which OS releases does it run on?
Windows 7 Home Premium 57.14%
Windows Vista Home Premiu... 14.29%
Windows 7 Professional 14.29%
Windows 7 Ultimate 14.29%

Distribution by countryGeography

69.23% of installs come from the United States
Which countries install it?
  United States 69.23%
  Australia 7.69%
  Iran 7.69%
  Croatia 7.69%
  Canada 7.69%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 57.14%
Acer 28.57%
Sony 14.29%
Common models
Sony VPCSA4EGX 14.29%
HP Pavilion dv6 Notebook ... 14.29%
LENOVO 406334G 14.29%
HP-Pavilion NY684AA-ABG m... 14.29%
HP-Pavilion FQ602AA-A2L m... 14.29%
Compaq-Presario BQ471AA-A... 14.29%

About Ask.com

Ask focuses on search traffic through various methods, the number being installation of its toolbars through a lot of bundle and rebrand programs.
Publisher URL: www.ask.com

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