Should I remove ResultsBay?

Lifespan of installation (until removal)

Versions

Version	Distribution
2015.02.24.050315	1.61%
2015.02.24.000315	1.61%
2015.02.22.132528	1.61%
2015.02.21.022523	1.61%
2015.02.19.002518	1.61%
2015.02.15.102511	1.61%
2015.02.11.112449	1.61%
2015.02.07.162445	1.61%
2015.02.01.002422	1.61%
2015.01.09.152235	1.61%
2015.01.06.072218	1.61%
2014.12.15.192100	1.61%
2014.12.03.022328	1.61%
2014.11.02.023033	1.61%
2014.10.27.072646	1.61%
2014.10.27.022645	1.61%
2014.10.20.175806	1.61%
2014.10.04.020645	1.61%
2014.09.26.152104	1.61%
2014.09.21.201854	1.61%
2014.09.19.003308	1.61%
2014.09.16.163245	1.61%
2014.09.15.163531	1.61%
2014.09.14.203510	1.61%
2014.09.13.043450	1.61%
2014.09.06.132556	1.61%
2014.09.03.172528	1.61%
2014.09.03.154457	1.61%
2014.09.01.115805	1.61%
2014.08.30.235751	1.61%
2014.08.28.115731	1.61%
2014.08.28.035728	1.61%
2014.08.26.214642	1.61%
2014.08.26.054636	1.61%
2014.08.24.003614	1.61%
2014.08.21.232950	1.61%
2014.08.20.152943	1.61%
2014.08.18.192917	1.61%
2014.08.17.192935	3.23%
2014.08.15.072843	1.61%
2014.08.13.152819	1.61%
2014.08.12.192813	1.61%
2014.08.11.192807	1.61%
2014.08.11.152809	1.61%
2014.08.10.032753	1.61%
2014.08.08.112745	1.61%
2014.08.07.211852	1.61%
2014.08.05.051827	1.61%
2014.07.31.052634	1.61%
2014.07.18.142843	3.23%
2014.06.26.004703	1.61%
56 versions

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from Yontoo Technology, Inc.

Remove ResultsBay by Yontoo Technology

This adware software (a branded version of the morphing Yontoo adware browser addon) injects itself into the user's web browser (IE, Chrome and Firefox) and will display out-of context advertising on web sites that are not associated with Yontoo or its affiliate partners. Advertisements will be displayed as banner and video ads, search related ads, transitional and in-text ads and links. The software will also periodically self-update and call home for instructions as well as additional ad feeds and reporting of how the user interacts with the software as well as what domains and web pages the user visits.

The most common release is 2014.08.17.192935, with over 65% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named ResultsBayBHO.dll. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 11 files and is usually about 2.36 MB (2,472,958 bytes). The installed file updateResultsBay.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.

Displayed publisher: ResultsBay

URL: resultsbay.com/support

Help link: mailto:[email protected]

Installation folder: C:\Program Files\ResultsBay

Uninstaller: C:\Program Files\ResultsBay\ResultsBayuninstall.exe

Estimated size: 2.36 MB

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program ResultsBay, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove ResultsBay.
4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

OS VERSIONS Win 7 (SP1) 48% Win XP 3%

HOW IT RUNS Windows Service? Yes (Installs a service)

USER ACTIONS Uninstall it 84% Keep it 16%

Which Windows OS versions does it run on?

United States	73.86%
UA	3.41%
DZ	2.27%
Australia	1.14%
Mexico	1.14%
AL	1.14%
United Kingdom	1.14%
India	1.14%
Italy	1.14%
Korea	1.14%
Saudi Arabia	1.14%
Singapore	1.14%
Canada	1.14%
Germany	1.14%

What PC manufacturers (OEMs) have it installed?

Yontoo, a subsidiary/alias of ad-hijacker Sambreel, is a publisher of ad-supported web browser extensions designed to inject and display advertisements within the browser.

Publisher URL: www.yontoo.com

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