84,488,480 programs installed

Should I remove RelevantKnowledge?

What percent of users and experts removed it?
70% remove it30% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,037
United States Rank #4,418
Reach 0.1934%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 5.90 days
174.04 days >
Average installed length: 91.44 days

Versions

VersionDistribution
1.3.338.311 0.08%
1.3.337.412 0.94%
1.3.337.407 1.60%
1.3.337.398 1.10%
1.3.337.392 1.29%
1.3.337.388 0.79%
1.3.337.379 0.52%
1.3.337.376 2.15%
1.3.337.354 6.40%
1.3.337.346 5.69%
1.3.337.344 5.17%
1.3.337.341 6.27%
1.3.337.335 0.03%
1.3.337.328 2.47%
1.3.337.327 4.93%
1.3.337.320 7.32%
1.3.336.321 1.57%
1.3.336.320 35.15%
1.3.336.318 0.13%
1.3.336.317 0.10%
1.3.336.314 0.05%
1.3.336.313 0.08%
1.3.335.337 8.55%
1.3.335.329 0.26%
1.3.335.325 3.20%
1.3.334.331 3.33%
1.3.333.310 0.16%
1.3.333.307 0.45%
1.3.332.314 0.03%
1.3.331.322 0.18%

Other programs by TMRG

RelevantKnowledge

What is RelevantKnowledge?

Relevant-Knowledge maintains a group of users who have monitoring software (with brands including PermissionResearch, OpinionSquare and VoiceFive Networks) installed on their PCs in exchange for joining the Relevant-Knowledge research panels, users are presented with various benefits, including computer security software, Internet data storage, virus scanning and chances to win cash or prizes.

The program is typically bundled by 3rd-party installers and download managers that include other potentially unwanted programs (PUPs). In most cases, the installer will present the user with an RK survey at the end of the setup in order to relate the user's future behavior to various questions.

About  (from TMRG)

RelevantKnowledge is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for agreement to have their Internet behavior monitored, computer users who join RelevantKnowledge are offered various value propos...  Read more
Overview
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Installs a Windows Service
  • Typically distributed through a pay-per-install bundle
  • Many experts agree, if you don't use it you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in RelevantKnowledge.
rlvknlg.exe (56f72d7d33afaee89863faaf77c6e948) has been flagged by the following 16 scanners:
Anti-Virus softwareVersionDetection
AhnLab-V3 2013.05.23 Trojan/Win32.ADH
Avira AntiVir 7.11.79.188 ADWARE/Adware.Gen
avast! 2014.9-130523 Win32:Relevant-AA [PUP]
AVG 2014.0.3446 Skodna.Generic_r
Bitdefender 1.0.20.715 Gen:Variant.Adware.Graftor.14888
Comodo Security 16304 UnclassifiedMalware
Emsisoft Anti-Malware 8.13.05.23.10 Gen:Variant.Adware.Graftor.14888
ESET-NOD32 7.8364 a variant of Win32/Adware.RK.AE
Fortinet FortiGate 5/23/2013 Riskware/RK
F-Prot v6.4.7.1.166 W32/Relevant.A.gen
F-Secure 11.2013-23-05_5 Gen:Variant.Adware.Graftor.14888
G Data 13.5.22 Gen:Variant.Adware.Graftor.14888
K7 AntiVirus 13.168.8737 Adware
Malwarebytes v2013.05.23.10 PUP.Adware.RelevantKnowledge
Sophos 4.89 Generic Proxy-OSS Application
VIPRE Antivirus 18018 Adware.Win32.RelevantKnowledge.a (v)
rlservice.exe (1938992a2977778b1dff3e3b6ca54267) has been flagged by the following 16 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 8.0.1489.320 Win32:Relevant-W [PUP]
AVG 10.0.0.1190 Skodna.Generic_r.EP
Bitdefender 7.2 Adware.Relevant.CB
Comodo Security 16681 ApplicUnwnt
Emsisoft Anti-Malware 3.0.0.583 Adware.Relevant.CB (B)
ESET-NOD32 8629 a variant of Win32/Adware.RK
F-Prot 4.7.1.166 W32/Relevant.B.gen!Eldorado
F-Secure 11.0.19100.45 Adware.Relevant.CB
G Data 22 Adware.Relevant.CB
K7 AntiVirus 9.170.9138 Adware
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.RK.v.(kcloud)
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
MicroWorld-eScan 12.0.250.0 Adware.Relevant.CB
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
The Hacker None Adware/RK
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0412
rlls.dll (96745e7cbdc483f8a3b324dc6341bb32) has been flagged by the following 12 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 6.0.1289.0 Win32:PUP-gen [PUP]
AVG 10.0.0.1190 Skodna.Generic_r.DG
Comodo Security 16123 UnclassifiedMalware
Emsisoft Anti-Malware 3.0.0.575 Riskware.Win32.RelevantKnowledge.AMN (A)
ESET-NOD32 8285 a variant of Win32/Adware.RK.AM
F-Prot 4.7.1.166 W32/Relevant.B.gen!Eldorado
K7 AntiVirus 9.166.8611 Adware
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
Norman 7.01.04 RelevantKnowledge.A
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0104
VIPRE Antivirus 17348 Adware.Win32.RelevantKnowledge.a (v)
rlxf.dll (f396294d07c97adaa15a62063580f203) has been flagged by the following 11 scanners:
Anti-Virus softwareSoftware versionDetection
Antiy-AVL 2.0.3.7 AdWare/Win32.RelevantKnowledge.gen
avast! 6.0.1289.0 Win32:Relevant-W [PUP]
AVG 10.0.0.1190 RelevantKnowledge
F-Prot 4.7.1.166 W32/Relevant.B.gen!Eldorado
K7 AntiVirus 9.166.8611 Adware
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
Norman 7.01.04 RelevantKnowledge.A
Sophos 4.88.0 Generic Proxy-OSS Application
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0110
VIPRE Antivirus 17372 Adware.Win32.RelevantKnowledge.a (v)
rlph.dll (3c6991c79aaa84e744476bf250b84a31) has been flagged by the following 10 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 6.0.1289.0 Win32:PUP-gen [PUP]
AVG 10.0.0.1190 RelevantKnowledge
F-Prot 4.7.1.166 W32/Relevant.B.gen!Eldorado
K7 AntiVirus 9.166.8611 Adware
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
Norman 7.01.04 RelevantKnowledge.A
Sophos 4.88.0 Generic Proxy-OSS Application
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0109
VIPRE Antivirus 17372 Adware.Win32.RelevantKnowledge.a (v)
rlls64.dll (151170805aff1b0e1cd549068bb2b149) has been flagged by the following 7 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 8.0.1489.320 Win32:Relevant-W [PUP]
AVG 10.0.0.1190 RelevantKnowledge
F-Prot 4.7.1.166 W64/Relevant.A2.gen!Eldorado
K7 AntiVirus 9.170.9164 Adware
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
VIPRE Antivirus 20104 Adware.Win32.RelevantKnowledge.a (v)
rlvknlg64.exe (6918fde1aa45a8c6aefb39c2268451dd) has been flagged by the following 7 scanners:
Anti-Virus softwareSoftware versionDetection
avast! 8.0.1489.320 Win32:Relevant-W [PUP]
AVG 10.0.0.1190 RelevantKnowledge
F-Prot 4.7.1.166 W64/Relevant.A2.gen!Eldorado
K7 AntiVirus 9.170.9164 Adware
Malwarebytes 1.75.0.1 PUP.Adware.RelevantKnowledge
SUPERAntiSpyware 5.6.0.1008 PUP.RelevantKnowledge
VIPRE Antivirus 20166 Adware.Win32.RelevantKnowledge.a (v)
       View all 79 all detections
RelevantKnowledge has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: www.relevantknowledge.com
Installation folder: C:\Program Files\relevantknowledge
Uninstaller: C:\Program Files\RelevantKnowledge\rlvknlg.exe -bootremove -uninsC:RelevantKnowledge
Estimated size: 6.62 MB

Program filesFiles installed by RelevantKnowledge

Program executable:rlvknlg.exe (Malware detected)
Name:Relevant-Knowledge
Signed by:TMRG
Path:C:\Program Files\relevantknowledge\rlvknlg.exe
MD5:56f72d7d33afaee89863faaf77c6e948
(From the publisher) “RelevantKnowledge is part of an online market research community with over 2 million members worldwide. RelevantKnowledge relies on its members to gain valuable insight into Internet trends and behavior. In exchange for...”
Additional files:
  • rlls.dll - Relevant-Knowledge
  • rlls64.dll
  • rlph.dll
  • (Malware detected) rlservice.exe
  • rlvknlg32.exe
  • rlvknlg64.exe
  • rlxf.dll

Program behaviorsBehaviors exhibited

Service
  • rlservice.exe runs as a service named 'RelevantKnowledge' (RelevantKnowledge).
Startup File (User Run Once)
  • rlvknlg.exe is loaded once in the current user (HKCU) registry as a startup file name 'OSSProxy' which loads as C:\Program Files\relevantknowledge\rlvknlg.exe -bootinstall.
Startup File (All Users Run)
  • rlvknlg.exe is loaded in the all users (HKLM) registry as a startup file name 'RelevantKnowledge' which loads as C:\Program Files\relevantknowledge\rlvknlg.exe -boot.
2 Windows Firewall Allowed Programs
  • rlvknlg32.exe is added as a firewall exception for 'C:\Program Files2\RelevantKnowledge\rlvknlg32.exe'.
  • rlvknlg.exe is added as a firewall exception for 'C:\Program Files\RelevantKnowledge\rlvknlg.exe'.

Program resource utilizationResource utilization averages

rlvknlg.exe
Memory:7.82 MB
21.09 MB average
Total CPU:0.1262427356%
0.031193% average
Kernel CPU:0.06058789%
0.016088% average
User CPU:0.06565485%
0.015104% average
Switches/sec:18
70 average

How do I remove RelevantKnowledge?

You can uninstall RelevantKnowledge from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program RelevantKnowledge, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove RelevantKnowledge.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

OS VERSIONS
Win 7 (SP1) 50%
Win Server 2003 0%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 70%
Keep it 30%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 59.76%
Windows 10 31.39%
Windows XP 5.95%
Windows Vista 2.78%
Windows Server 2003 0.13%
Which OS releases does it run on?
Windows 7 Ultimate 22.51%
Windows 7 Home Premium 21.67%
Windows 7 Professional 10.78%
Windows 8.1 6.77%
Windows 10 Home 6.30%
Microsoft Windows XP 5.82%

Distribution by countryGeography

30.75% of installs come from the United States
Which countries install it?
  United States 30.75%
  Italy 4.54%
  Germany 3.58%
  India 3.22%
  United Kingdom 2.81%
  MA 2.74%
  Brazil 2.50%
  Egypt 2.45%
  Saudi Arabia 2.45%
  DZ 2.26%
  Israel 1.99%
  France 1.95%
  Netherlands 1.49%
  IQ 1.44%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 30.37%
Dell 18.41%
Acer 18.17%
ASUS 8.51%
Toshiba 6.54%
GIGABYTE 5.75%
Lenovo 5.51%
Samsung 3.90%
Intel 1.40%
American Megatrends 0.82%
Sahara 0.62%
Common models
HP Pavilion g6 Notebook P... 7.58%
HP Pavilion dv6 Notebook ... 4.52%
HP Pavilion dv7 Notebook ... 3.62%
Dell Inspiron N5110 3.39%
HP Pavilion 15 Notebook P... 2.38%
HP Pavilion g7 Notebook P... 2.38%

comments1 comment

user comment
user comment
zeeover a year ago
RelevantKnowledge is a market research program. The software is installed with a user's permission and can be uninstalled anytime via the control panel. You can read more about this software at our website http://www.relevantknowledge.com/faq.aspx. The program also offers user rewards for taking part in occasional surveys. In addition, RelevantKnowledge donates a tree for every user's participation. This way the user helps out a good cause. If you have any questions, we encourage you to contact us at https://www.relevantknowledge.com/supportform.aspx Thank you, The Relevant Knowledge Support Team