84,285,534 programs installed

Should I remove inContact Salesforce Adapter NG?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
United States Rank #47,211
Reach 0.0005%


VersionDistribution 100.00%

Typically installed together

Other programs by inContact

inContact Salesforce Adapter NG


inContact Salesforce Adapter NG is a program developed by inContact. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 9 files and is usually about 3.1 MB (3,252,224 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 8. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

Installation folder: C:\Program Files\incontact\incontact salesforce adapter
Uninstaller: MsiExec.exe /X{B6BC6871-4F9B-4F2F-BF79-19901105DA24}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.1 MB
Language: English (United States)

Program filesFiles installed by inContact Salesforce Adapter NG

  • server ng module.dll - Server NG Module
  • base module.dll - Base Module
  • apiadapterng.dll - APIAdapter Dynamic Link Library (inContact API to CTI Adapter)
  • incontactui.dll (by UCN) - InContactUI
  • incontact.objects.agentwcfobjects.dll - AgentWCFObjects
  • msxml6.dll (by Microsoft) - Microsoft(R) MSXML 6.0 (MSXML 6.0)
  • msxml6r.dll (by Microsoft) - XML Resources
  • salesforcecti.exe (by Salesforce.com) - Salesforce.com CTI Browser Connector
  • sf_msapi4.dll (by salesforce.com) - SForceOfficeToolkit4 Module

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • salesforcecti.exe is loaded in the all users (HKLM) registry as a startup file name 'SalesforceCTI' which loads as C:\Program Files\AMC Technology\Application Adapters\Salesforce.com Adapter\SalesforceCTI.exe.

How do I remove inContact Salesforce Adapter NG?

Quickly and completely remove inContact Salesforce Adapter NG from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall inContact Salesforce Adapter NG from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program inContact Salesforce Adapter NG, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove inContact Salesforce Adapter NG.

Win 7 (SP1) 44%
Win Vista (SP2) 11%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 44.44%
Windows 10 44.44%
Windows Vista 11.11%
Which OS releases does it run on?
Windows 8.1 33.33%
Windows 7 Home Premium 22.22%
Windows 7 Professional 11.11%
Windows 7 Ultimate 11.11%
Windows 8.1 Pro with Medi... 11.11%
Windows Vista Home Premiu... 11.11%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Toshiba 22.22%
Lenovo 22.22%
Hewlett-Packard 22.22%
Intel 11.11%
Acer 11.11%
ASUS 11.11%
Common models
TOSHIBA Satellite L755D 12.50%
TOSHIBA Satellite C55Dt-A 12.50%
LENOVO 9459WC7 12.50%
LENOVO 20245 12.50%
INTEL DH77EB 12.50%
HP-Pavilion RX900AAR-ABA ... 12.50%


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