84,488,480 programs installed

Should I remove Zoom Phone Adaptor?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0003%


VersionDistribution 50.00% 50.00%

Zoom Phone Adaptor


Zoom Phone Adaptor is a program developed by ZOOM. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 9 files and is usually about 24.91 MB (26,123,719 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

Help link: www.zoom.com
Installation folder: C:\Program Files\zoom\zoom phone adaptor
Uninstaller: "C:\Program Files\Zoom\Zoom Phone Adaptor\\setup.exe" /REMOVE
Estimated size: 24.91 MB

Program filesFiles installed by Zoom Phone Adaptor

  • CMApi.dll - Personal VoIP Gateway (CMApi Dynamic Link Library)
  • Setup.exe - Driver setup/remove utility
  • VServ.exe - VServApp Application
  • VServD.dll - VServDll Dynamic Link Library
  • ZoomAgent.exe
  • ZoomMonitor.exe - VoipMonitor MFC Application

Program behaviorsBehaviors exhibited

  • VServ.exe runs as a service named 'VService' (VService).
Startup File (All Users Run)
  • ZoomMonitor.exe is loaded in the all users (HKLM) registry as a startup file name 'ZoomMonitor.exe' which loads as C:\Program Files\Zoom\Zoom Phone Adaptor\ZoomMonitor.exe.

How do I remove Zoom Phone Adaptor?

You can uninstall Zoom Phone Adaptor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Zoom Phone Adaptor, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Zoom Phone Adaptor.

Win 7 (SP1) 50%
Win Vista (SP2) 17%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 10 33.33%
Windows Vista 16.67%
Which OS releases does it run on?
Windows 7 Ultimate 33.33%
Windows Vista Ultimate 16.67%
Windows 10 Pro 16.67%
Windows 7 Home Premium 16.67%
Windows 8.1 16.67%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 40.00%
Hewlett-Packard 20.00%
Dell 20.00%
Common models
HP Pavilion tx1000 Notebo... 25.00%
Gigabyte GA-990FXA-UD3 25.00%
Gigabyte GA-78LMT-S2 25.00%
eMachines ET1331G 25.00%


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