84,488,480 programs installed

Should I remove Visual IM?

What percent of users and experts removed it?
85% remove it15% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0001%


VersionDistribution 100.00%

Visual IM

What is Visual IM?

This Visual IM toolbar is a Crossrider application that integrates with the user's web browser (IE, Chrome and Firefox). Per the terms of service when installing the toolbar:

Terms of Service state the following:
"As part of the installing of the Extensions, Licensors may offer changes to your Internet Browser settings. This change if approved by you can be reconfigured by you at any time from the options dialog available on your Internet Browser. Such changes may include the following:
- The homepage of your Internet Browser
- The default search engine in your Internet Browser's built-in search box
- The page displayed when opening a new tab.

You acknowledge that the Extension may include automatic updating. You may not deactivate such automatic updates.

Any information, video, image, data, text, documents, or other content posted at your direction onto a public area of the Site becomes publicly published content and will be available to all users of the Site even if such content contains Personal Information. Please note that if you publish your contact information, you may receive unsolicited messages from users and visitors to the Site. We encourage you to publish only information you are sure you want to be accessible to anyone."

About  (from Bundlore LTD)

Visual IM (VIM) is a browser extension that enhances your Facebook chat experience. With VIM you can use any image available on the web within your private chat window. That's right, any image - your favorite artist, TV series, band, restaurant, place, etc. etc. Visual IM is so much more than emoticons. It's an exciti...  Read more
  • Loads into the web browser
  • Built on the Crossrider toolbar platform and potentially unwanted
  • May inject ads in the web browser
  • 'Offers' to modify the browser's home and search pages by default
  • Installed as part of a co-bundle
  • Generally known to have a low reputation
  • The experts agree, you should remove it!
Visual IM has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: visualim.com
Installation folder: C:\Program Files\visual im
Uninstaller: C:\Program Files\Visual IM\Uninstall.exe
Estimated size: 4.41 MB

Program filesFiles installed by Visual IM

Program module:Visual IM-bho.dll
Name:Visual IM
Visual IM BHO
Path:C:\Program Files\visual im\Visual IM-bho.dll
Additional files:
  • Uninstall.exe - Visual IM (Visual IM Installer)
  • Visual IM-bg.exe - Visual IM exe
  • Visual IM-bho.dll - Visual IM BHO
  • Visual IM-buttonutil.exe
  • Visual IM-buttonutil64.exe
  • Visual IM-codedownloader.exe
  • Visual IM-buttonutil.dll
  • Visual IM-buttonutil64.dll
  • Visual IM-helper.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • Visual IM-bho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Visual IM' with the class of {11111111-1111-1111-1111-110211871106} (CrossriderApp0028706).

How do I remove Visual IM?

You can uninstall Visual IM from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Visual IM, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Visual IM.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Visual IM you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win Vista (SP2) 50%
Win 7 (SP1) 50%
Uninstall it 85%
Keep it 15%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 50.00%
Windows 7 50.00%
Which OS releases does it run on?
Windows 7 Home Premium 50.00%
Windows Vista Home Premiu... 50.00%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 50.00%
Acer 50.00%


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