Trend Micro Online Guardian for Families
Overview
Trend Micro Online Guardian for Families is a software program developed by Trend Micro. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named ufseagnt.exe. The setup package generally installs about 42 files. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 78% of users of Trend Micro Online Guardian for Families come from the United States, it is also popular in Australia and New Zealand.
Program details
Installation folder: C:\Program Files\Trend Micro\Trend Micro Online Guardian for Families v1.5\
Uninstaller: C:\Program Files\Trend Micro\Trend Micro Online Guardian for Families v1.5\Remove.exe
Language: English (United States)
Files installed by Trend Micro Online Guardian for Families
| Program executable: | ufseagnt.exe |
| Path: | C:\Program Files\trend micro\trend micro online guardian for families v1.5\ufseagnt.exe |
| MD5: | a2bad92465ac11064da01e3118a9c14c |
Additional files:
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PMPTool.exe - Trend Micro Online Guardian for families (Trend Micro Online Guardian Support Tool)
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Remove.exe - Remove Launcher
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SetupWizard.exe - Trend Micro Online Guardian Setup Wizard
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SfComSrv.exe - Trend Micro Online Guardian COM Service
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SfDtCv32.dll - SfUtDtCv Dynamic Link Library
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SfDtCv64.dll
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SfEvSk32.dll - SfEvtSnk Dynamic Link Library
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SfEvSk64.dll
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SfPeImCh.dll - SfPeImCh Dynamic Link Library
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SfPePvDp.dll - SfPePvDp Dynamic Link Library
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SfPeUrlf.dll - SfPeUrlf Dynamic Link Library
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SfPeWbAc.dll - SfPeWbAc Dynamic Link Library
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SfPhHttp.dll - SfPhHttp Dynamic Link Library
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SfPhImAi.dll - SfPhImAi Dynamic Link Library
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SfPhImMs.dll - SfPhImMs Dynamic Link Library
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SfPhImYh.dll - SfPhImYh Dynamic Link Library
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SfPmScMg.dll - SfPmScMg Dynamic Link Library
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SfPvPrCt.dll - SfPvPrCt Dynamic Link Library
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SfPxSt32.dll - SfPxSt Dynamic Link Library
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SfPxSt64.dll
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SfSrvMgr.dll - SfSrvMgr Dynamic Link Library
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SfSvEnHd.dll - SfSvEnHd Dynamic Link Library
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SfSvEvMg.dll - SfSvEvMg Dynamic Link Library
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SfSvLcMg.dll - SfSvLcMg Dynamic Link Library
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SfSvPrMg.dll - SfSvPrMg Dynamic Link Library
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SfSvPtMg.dll - SfSvPtMg Dynamic Link Library
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SfSvUpMg.dll - SfSvUpMg Dynamic Link Library
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SfUtCm32.exe - Trend Micro Online Guardian Utility Command
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SfUtCm64.exe
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SfUtJsHd.dll - SfUtJsHd Dynamic Link Library
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SfUtSvAg.dll - SfUtSvAg Dynamic Link Library
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SfUtUpDi.dll - SfUtUpDi Dynamic Link Library
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SfUtUpPa.exe - Trend Micro Online Guardian Update Patch Agent
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SfUtUtil.dll - SfUtUtil Dynamic Link Library
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SfWdAgnt.exe - Trend Micro Online Guardian Watch Dog Agent
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TmDbg32.dll - TmDbgLog Dynamic Link Library
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TmDbg64.dll
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TmPMPCA.dll - TmPMPCA Dynamic Link Library
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UfExIe32.dll - UfExtIex Dynamic Link Library
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UfExIe64.dll
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tmufeng.dll - Trend Micro URL Filtering Engine
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CorridorService.dll - Trend Micro Corridor
Behaviors exhibited
Internet Explorer BHO
- UfExIe32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'UfExtIexImpl Class' with the class of {F4D3B700-BF40-4772-831A-0A98C0B22370} (UfExtIex).
Service
- SfComSrv.exe runs as a service named 'TM Online Guardian Service' (SfComSrv) "Provides monitoring and protection services".
Startup File (User Run)
- SetupWizard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'TMOG Setup Wizard' and executes as "C:\Program Files\Trend Micro\Trend Micro Online Guardian for Families v1.5\SetupWizard.exe".
How do I remove Trend Micro Online Guardian for Families?
You can uninstall Trend Micro Online Guardian for Families from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Trend Micro Online Guardian for Families, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Trend Micro Online Guardian for Families.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Trend Micro Online Guardian for Families you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 50%
Win 10 50%
|
|
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 3%
Keep it 97%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
50.00% |
|
| Windows 10 |
50.00% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
50.00% |
|
| Windows 8.1 |
50.00% |
|
Geography
77.78% of installs come from the United States
Which countries install it?
| United States |
77.78% |
| Australia |
11.11% |
| New Zealand |
11.11% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
33.33% |
|
| Dell |
33.33% |
|
| ASUS |
33.33% |
|
Common models |
| Samsung 355V4C/355V4X/355... |
25.00% |
|
| Hewlett-Packard p2-1113w |
25.00% |
|
| Dell Dell System Inspir... |
25.00% |
|
| ASUSTeK N76VZ |
25.00% |
|
About Trend Micro
Trend Micro is a software security company that developes the Titanium Internet Security, Trend Micro Worry-Free Business Security, OfficeScan, and other security products and services.
Publisher URL: www.trendmicro.com