84,285,534 programs installed

Should I remove Tortuga?

What percent of users and experts removed it?
85% remove it15% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0012%
Lifespan of installation (until removal)
< 4.26 days
125.56 days >
Average installed length: 65.97 days


42.0.2311.96 69.57%
42.0.2311.93 26.09%
39.0.2132.37 4.35%

Other programs by ClaraLabSoftware



Tortuga is a program developed by ClaraLabSoftware. The most used version is 42.0.2311.96, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is tortuga.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 5 files and is usually about 296.37 MB (310,765,813 bytes). In comparison to the total number of users, most PCs are running the OS Windows 8 as well as Windows 7 (SP1). While about 17% of users of Tortuga come from the United States, it is also popular in Mexico and Italy.
  • Possible malware installed by this program
  • Starts automatically
  • Difficult to remove as it will reinstall itself
  • Installed as part of a co-bundle
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Tortuga.
tortuga.exe (4d60fe81d2e2f230dcbb5107a0dbe47e) has been flagged by the following 2 scanners:
Anti-Virus softwareVersionDetection
Dr.Web Adware.Iminent.50
Malwarebytes v2015.08.16.07 PUP.Optional.Clara.A
Tortuga has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Find out how to remove Tortuga.

Program detailsProgram details

Displayed publisher: Tortuga
Installation folder: C:\users\user\appdata\Local\Tortuga\Application
Uninstaller: C:\Program Files\Common Files\ClaraUpdater\ClaraUpdater.exe /uninstall=680738ba-8391-432f-b089-7cab1904d792
Warning, the included uninstaller may not work, it is highly recommended to use Reason Core Security.
Estimated size: 296.37 MB

Program filesFiles installed by Tortuga

Program executable:tortuga.exe (Malware detected)
Additional files:
  • chrome_elf.dll (by The Chromium Authors) - Chromium
  • crash_service.exe
  • extension_list.json

Program behaviorsBehaviors exhibited

3 Scheduled Tasks
  • tortuga.exe is scheduled as a task with the class '{BA13BBB3-CAAB-49B9-896F-39FC6FF1C818}' (runs on registration).
  • crash_service.exe is scheduled as a task named 'crash_service' (runs on registration).
  • old_chrome.exe is scheduled as a task named 'tortuga' (runs on registration).
3 Startup Files (User Run)
  • tortuga.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Tortuga' and executes as "C:\users\user\appdata\Local\Tortuga\Application\tortuga.exe".
  • crash_service.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'CrashService' and executes as "C:\users\user\appdata\Local\Tortuga\Application\crash_service.exe" --max-reports=50 --no-window.
  • old_chrome.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Tortuga' and executes as "C:\users\user\appdata\Local\Tortuga\Application\tortuga.exe".

How do I remove Tortuga?

Quickly and completely remove Tortuga from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove Tortuga from your computer.
Or, you can uninstall Tortuga from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Tortuga, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Tortuga.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
Scan your PC for malware
If you do not have a good anti-virus program, please consider installing one. Below are some we highly recommend.

Win 8 52%
Win 7 13%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 85%
Keep it 15%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 52.17%
Windows 7 47.83%
Which OS releases does it run on?
Windows 7 Ultimate 17.39%
Windows 7 Starter 8.70%
Windows 8 Pro 8.70%
Windows 8.1 Pro 8.70%
Windows 7 Professional 8.70%
Windows 7 Home Premium 8.70%

Distribution by countryGeography

17.39% of installs come from the United States
Which countries install it?
  United States 17.39%
  Mexico 17.39%
  Italy 17.39%
  Colombia 13.04%
  Argentina 13.04%
  Brazil 8.70%
  Dominican Republic 4.35%
  Uruguay 4.35%
  Germany 4.35%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 41.18%
Acer 23.53%
Dell 11.76%
Lenovo 11.76%
Sony 5.88%
ASUS 5.88%
Common models
HP Pavilion 17 Notebook P... 11.76%
Sony SVE14126CXP 5.88%
LENOVO 90B6001BGE 5.88%
LENOVO 0708 5.88%
Hewlett-Packard SLIC-CPC 5.88%
HP ProBook 4310s 5.88%


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