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Should I remove Software Delivery Manager?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
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How common is it?
United States Rank #41,545
Reach 0.0006%


VersionDistribution 16.67% 16.67% 66.67%

Software Delivery Manager


Software Delivery Manager is a software program developed by Wolters Kluwer Limited. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 42 files and is usually about 20.84 MB (21,849,832 bytes). The installed file Cch.Pfx.NGDeploy.Client.Service.Update.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\WK\Software Delivery Manager\
Uninstaller: C:\Program Files\WK\Software Delivery Manager\setup.exe /u DownloadManager.xml
Estimated size: 20.84 MB

Program filesFiles installed by Software Delivery Manager

  • Cch.Prosystemfx.Osd.Proxy.dll - Cch.Prosystemfx.Osd.Proxy
  • Cch.Prosystemfx.Osd.DataContracts.dll - Application
  • Cch.Prosystemfx.Osd.Common.dll - Common
  • InfragisticsWPF4.DataPresenter.v11.2.dll (by Infragistics) - Infragistics NetAdvantage for WPF (InfragisticsWPF4.DataPresenter.v11.2)
  • InfragisticsWPF4.Editors.v11.2.dll (by Infragistics) - InfragisticsWPF4.Editors.v11.2
  • InfragisticsWPF4.Reporting.v11.2.dll - InfragisticsWPF4.Reporting.v11.2
  • InfragisticsWPF4.v11.2.dll - InfragisticsWPF4.v11.2
  • DesktopPermkey_Wrapper.dll - Gfx Desktop Perm Key Component
  • DownloadManagerresources.dll (by CCH, a part of Wolters Kluwers) - Setup Resources DLL
  • Infragistics3.Excel.v8.3.dll - Infragistics3.Excel (Infragistics3.Excel.v8.3)
  • CCH.CommonUIFrameWork.ContrlResources.Compact.dll (by CCH, Inc) - Pfx.Net (CCH.CommonUIFrameWork.ContrlResources.Compact)
  • CCH.CommonUIFrameWork.Controls.Compact.dll (by CCH, Inc) - CCH.CommonUIFramework.Controls.Compact
  • Cch.CommonUIFramework.Controls.Interface.dll - Cch.CommonUIFramework.Controls.Interface
  • CCH.CommonUIFramework.Controls.PDFHelper.dll - CCH.CommonUIFramework.Controls.PDFHelper
  • CCH.Infrastructure.dll - CCH.Infrastructure
  • Cch.Pfx.CommonMessages.dll - Cch.Pfx.CommonMessages
  • Cch.Pfx.IUCommonMessages.dll - Cch.Pfx.IUCommonMessages
  • CCH.Pfx.MDS.Proxies.dll - CDSProxies
  • Cch.Pfx.NGDeploy.Client.ClientAgent.exe - Wolters Kluwer Tax and Accounting Common Update Monitor
  • Cch.Pfx.NGDeploy.Client.Common.dll - Cch.Pfx.NGDeploy.Client.Common
  • Cch.Pfx.NgDeploy.Client.CommonServices.dll - Cch.Pfx.NgDeploy.Client.CommonServices
  • Cch.Pfx.NGDeploy.Client.DBExecution.dll - Cch.Pfx.NGDeploy.Client.DBExecution
  • Cch.Pfx.NGDeploy.Client.DLMDownLoad.dll - Cch.Pfx.NGDeploy.Client.DLMDownLoad
  • Cch.Pfx.NGDeploy.Client.DLMPreferences.dll - Cch.Pfx.NGDeploy.Client.Preferences
  • Cch.Pfx.NGDeploy.Client.Enitities.dll - Cch.Pfx.NGDeploy.Client.Enitities
  • Cch.PFX.NGDeploy.Client.InstallUILayout.dll - Cch.PFX.NGDeploy.Client.InstallUILayout
  • Cch.Pfx.NgDeploy.Client.OPServerCommon.dll - Cch.Pfx.NgDeploy.Client.OPServerCommon
  • Cch.Pfx.NGDeploy.Client.Service.Update.exe
  • Cch.Pfx.NGDeploy.Client.Shell.exe - Cch.Pfx.NGDeploy.Client.Shell
  • Cch.Pfx.NgDeploy.Client.Upgrade.dll - Cch.Pfx.NgDeploy.Client.Upgrade
  • Cch.PFX.NGDeploy.Client.ViewPastDownloads.dll - Cch.PFX.NGDeploy.Client.ViewPastDownloads
  • Cch.Pfx.NGDeploy.Shared.Helper.dll - Cch.Pfx.NGDeploy.Shared.Helper
  • Cch.Pfx.NGDeploy.Shared.HotfixInterface.dll - Cch.Pfx.NGDeploy.Shared.HotfixInterface
  • Cch.Pfx.ResourceLibrary.dll - Cch.Pfx.ResourceLibrary
  • Cch.Pfx.ServiceModel.CustomMessageEncoder.dll - Cch.Pfx.ServiceModel.CustomMessageEncoder
  • Cch.ProSystemFx.Common.dll
  • Cch.ProSystemFx.Security.dll
  • Cch.ProSystemFx.Security.Licensing.Proxy.dll - Proxy
  • CCHTraceListeners.dll - CCHTraceListeners
  • Infrastructure.dll - Infrastructure
  • Interop.Gfx.DesktopSSOLib.dll

Program behaviorsBehaviors exhibited

  • Cch.Pfx.NGDeploy.Client.Service.Update.exe runs as a service named 'Software Delivery Manager Update Service' (SoftwareDeliveryManagerUpdateService).

How do I remove Software Delivery Manager?

You can uninstall Software Delivery Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Software Delivery Manager, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Software Delivery Manager.

Win 7 (SP1) 58%
Win XP 8%
Windows Service? Yes
(Installs a service)
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.33%
Windows 10 33.33%
Windows XP 8.33%
Which OS releases does it run on?
Windows 7 Professional 58.33%
Windows 8.1 Pro 25.00%
Windows 8.1 8.33%
Microsoft Windows XP 8.33%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 60.00%
Hewlett-Packard 30.00%
Gateway 10.00%
Common models
HP Pro 3130 Microtower PC 9.09%
HP ENVY 15 Notebook PC 9.09%
HP Compaq 8000 Elite CMT ... 9.09%
Gateway E-2000 ... 9.09%
Dell Precision WorkStatio... 9.09%
Dell Precision WorkStatio... 9.09%


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