84,488,480 programs installed

Should I remove ShoreTel Contact Center Agent?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
Excellent
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0003%

Versions

VersionDistribution
506.6.7103.0 16.67%
506.6.3003.0 33.33%
504.8.2001.0 33.33%
504.6.3802.0 16.67%

ShoreTel Contact Center Agent

Overview

ShoreTel Contact Center Agent is a program developed by ShoreTel. The most used version is 506.6.3003.0, with over 98% of all installations currently using this version. The software installer includes 42 files and is usually about 20.98 MB (21,997,324 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 87% of users of ShoreTel Contact Center Agent come from the United States, it is also popular in France and United Kingdom.

Program detailsProgram details

URL: www.ShoreTel.com
Help link: support.shoretel.com
Installation folder: C:\Program Files\ShoreTel\Contact Center\Agent\
Uninstaller: MsiExec.exe /X{FE37854C-386B-42D4-8BCE-7DF0673A5E82}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 20.98 MB
Language: English (United States)

Program filesFiles installed by ShoreTel Contact Center Agent

  • adu_iface.dll - ShoreWare Contact Center (adu_iface)
  • AgbProj.ocx
  • bai_provider.dll - bai_provider
  • bli_idd.dll - bli_idd
  • bli_provider.dll - bli_provider
  • BStatus.exe - BStatus
  • bsw.dll - bsw
  • bswlog.dll - bswlog
  • BswLogMon.exe - BswLogMon Application
  • bswlogprc.exe - bswlogprc
  • BswNetProxy.dll - BswNetProxy
  • BswSocket.dll - BswSocke Dynamic Link Library
  • BswSupAgentProxy.dll - BswSupAgentProxy
  • CacMngr.dll - CacMngr
  • con_bridge_proxy.dll - con_brid Dynamic Link Library
  • dbbroker.dll - dbbroker
  • dbi.dll - dbi
  • DbiClasses.dll - DbiClasses
  • DBIProxy.dll - DBIProxy
  • deactivate.exe - deactivate MFC Application
  • dir_sync.dll - dir_sync Dynamic Link Library
  • dlt.dll - dlt
  • EaEXCtrl.dll - EaEXCtrl Module
  • EDbMngrProxy.dll - EDbMngrProxy
  • eos.dll - eosD
  • erld.dll - erld
  • ErZipper.dll - ErZipper Dynamic Link Library
  • EtasBCMgr.dll - EtasBCMgr
  • EtasBCProxy.dll - EtasBCProxy
  • EtasTTCProxy.dll - EtasTTCP Dynamic Link Library
  • EventCategories.dll - EventCategories DLL
  • EventMsg.dll - EventMsg DLL
  • file_lister_prvdr.dll - file_lis Dynamic Link Library
  • fla_dll.dll - fla_dll
  • gen_utils.dll - gen_utils
  • GenXmlParser.dll - GenXmlPa Dynamic Link Library
  • helpabout.dll - helpabout
  • helpaboutDlg.dll
  • Ini_dll.dll - Ini_dll
  • InstHlpr.dll - Installation Helper Dll
  • ivre_proxy.dll - ivre_proxy
  • ivre_wave_proxy.dll - ivre_wav Dynamic Link Library

How do I remove ShoreTel Contact Center Agent?

You can uninstall ShoreTel Contact Center Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ShoreTel Contact Center Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ShoreTel Contact Center Agent.

OS VERSIONS
Win 7 (SP1) 67%
Win 10 33%
 
USER ACTIONS
Uninstall it 1%
Keep it 99%
 
COUNTRY POPULARITY
86.67%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows 10 33.33%
Which OS releases does it run on?
Windows 7 Professional 66.67%
Windows 8.1 Enterprise 16.67%
Windows 8.1 Pro 16.67%

Distribution by countryGeography

86.67% of installs come from the United States
Which countries install it?
  United States 86.67%
  France 6.67%
  United Kingdom 6.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 66.67%
Hewlett-Packard 33.33%
Common models
Dell Latitude E5440 16.67%
HP EliteBook 840 G1 16.67%
Dell OptiPlex 7010 16.67%
Dell Latitude E7450 16.67%
HP Compaq 6200 Pro SFF PC 16.67%
Dell OptiPlex 3010 16.67%

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