84,488,480 programs installed

Should I remove ShoppingHelper?

What percent of users and experts removed it?
86% remove it14% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach <0.001%


2.2.0421.1636 100.00%


What is ShoppingHelper?

ShoppingHelper is an adware/PUP variant that will add a toolbar, change your browser homepage and set your default search engine. In addition, this adware will injects advertisements in the browser, also known as an ad-injector. Ad injection will insert an add, text, banner, flash or hyperlink-over into the white space or over and existing ad in the underlying HTML. Ads can be from PCP hijacked engines with very low relevance and can serve up malware, adware or other PUP. In addition the components will track your web browser history and actions and report back to a command and control server.


The primary executable is named 10387.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package is about 15.93 MB (16,701,379 bytes) when donwloaded.
  • Malware detected in the program
  • Typically distributed through a pay-per-install bundle
  • Displays unwanted advertisements
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in ShoppingHelper.
10387.exe (373cb976f0f635c3a761f043ff3c46df) has been flagged by the following 19 scanners:
Anti-Virus softwareVersionDetection
Lavasoft Ad-Aware 537 Gen:Adware.Heur.@x1@gfJLNneO
Agnitum Outpost 7.1.1 PUA.Toolbar.Linkury
avast! 2014.9-150816 Win32:Malware-gen
Baidu-International Adware.MSIL.Linkury.d
Bitdefender Gen:Adware.Heur.@x1@gfJLNneO
Bkav FE W32.HfsAdware
Clam AntiVirus 0.98/21511 Win.Adware.Linkury-2963
Emsisoft Anti-Malware Gen:Adware.Heur.@x1@gfJLNneO
F-Secure 11.2015-16-08_1 Gen:Adware.Heur.@x1@gfJLNneO
G Data 15.8.25 Gen:Adware.Heur.@x1@gfJLNneO
IKARUS anti.virus t3scan. PUA.Toolbar.Linkury
Kaspersky not-a-virus:WebToolbar.MSIL.SmartBar
McAfee 5600.6671 Artemis!373CB976F0F6
McAfee-GW-Edition 7.6671 RDN/Generic PUP.z!fy
MicroWorld-eScan Gen:Adware.Heur.@x1@gfJLNneO
Norman 10.20150816 Suspicious_Gen4.IDCAY
Panda Antivirus Trj/CI.A
Trend Micro 10.465.16 TROJ_GEN.R08NC0PE315
TrendMicro-HouseCall 7.2.228 TROJ_GEN.R08NC0PE315
       View all 19 all detections
ShoppingHelper has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Installation folder: C:\ProgramData\packerf43ab958-46a5-4bc1-b8e7-4045680d99a7
Uninstaller: C:\ProgramData\Packerf43ab958-46a5-4bc1-b8e7-4045680d99a7\10387.exe {"packer":{"runMode":"unpacker"}}
Estimated size: 15.93 MB

Program filesFiles installed by ShoppingHelper

Program executable:10387.exe (Malware detected)
Name:Packer Framework

How do I remove ShoppingHelper?

You can uninstall ShoppingHelper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ShoppingHelper, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ShoppingHelper.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

Uninstall it 86%
Keep it 14%
Windows 10
United States

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

About (from ReSoft LTD.)

Our vision is to become the leading provider of simple, smart web solutions and complementary applications dedicated to improving browsing efficiency and simplicity using existing technologies and user interfaces.
Publisher URL: www.snap.do


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