84,488,480 programs installed

Should I remove RightFax Product Suite?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0006%


9.30.0000 8.33%
9.00.0002 16.67%
9.00.0001 16.67%
9.00.0000 58.33%

Other programs by Captaris

RightFax Product Suite


RightFax Product Suite is a program developed by Captaris. The most used version is 9.00.0000, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 64 files and is usually about 7.26 MB (7,615,550 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows XP. While about 82% of users of RightFax Product Suite come from the United States, it is also popular in Hong Kong and Colombia.

Program detailsProgram details

URL: www.captaris.com
Help link: www.captaris.com/customer_support/index.html
Installation folder: C:\Program Files\RightFax\
Uninstaller: MsiExec.exe /I{37EAD3B6-15F3-4292-AA85-41CADD54E964}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 7.26 MB
Language: English (United States)

Program filesFiles installed by RightFax Product Suite

  • RFCOMAPI.dll - RightFax API & Utils (RightFax COM API Library)
  • RFIFax32.dll - RightFax OEM Interface
  • rfwin32.dll - RightFAX Client API
  • ADSyncSnap.dll - RightFax (Active Directory Synch Config MMC Snap-In)
  • BoardRPC.dll - RightFax BoardServer RPC Module
  • DocViewer.exe - Document Viewer
  • efm.exe - RightFax Enterprise Fax Manager
  • FaxCtrl.exe - RightFax FaxCtrl
  • fuw32.exe - RightFax FaxUtil
  • RFaxUI.dll
  • rfaxview.dll - RightFax Fax Viewer
  • RFaxVwrCtrl.dll - RightFax Form Viewer Control
  • RFClientInst.dll
  • RFLDAPAB.dll - RightFax LDAP Address Book
  • RFMAPIAB.dll - RightFax MAPI Address Book
  • RFObj.dll - RightFax Object Module
  • RFODBCAB.dll - RightFax ODBC Address Book
  • Rfp_cpl.dll - RightFax Client Control Panel
  • Rfp_hlp.dll - RightFAX Print Driver Support DLL
  • RFScan.dll - RightFax Scanner Plugin
  • RFStat.dll - RightFax Status Interface
  • RFTR32.dll - RightFax SftTree Interface
  • RFxMSx32.dll - RightFax Addin for Microsoft Outlook
  • WFaxVw32.exe - RightFax Viewer .exe Wrapper
  • RFAlertingAPI.dll - RightFax Alerting API
  • rfdlg.dll - RightFax Status Helper Module
  • rfextab.dll - RightFax External Address Book Plugin
  • RFLanguage.dll - RightFax Language DLL

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • FAXCTRL.exe is loaded in the all users (HKLM) registry as a startup file name 'RightFAX Print-to-Fax Driver' which loads as C:\Program Files\RightFax\Client\FaxCtrl.exe.

How do I remove RightFax Product Suite?

You can uninstall RightFax Product Suite from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program RightFax Product Suite, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove RightFax Product Suite.

Win 7 (SP1) 58%
Win 10 8%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.33%
Windows XP 33.33%
Windows 10 8.33%
Which OS releases does it run on?
Microsoft Windows XP 33.33%
Windows 7 Enterprise 33.33%
Windows 7 Professional 25.00%
Windows 10 Pro 8.33%

Distribution by countryGeography

82.14% of installs come from the United States
Which countries install it?
  United States 82.14%
  Hong Kong 3.57%
  Colombia 3.57%
  Germany 3.57%
  Saudi Arabia 3.57%
  United Kingdom 3.57%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 45.45%
Lenovo 27.27%
Hewlett-Packard 18.18%
Intel 9.09%
Common models
HP EliteBook 8440p 18.18%
VIT VIT P2402 9.09%
Dell Latitude E5520 9.09%
Dell Latitude D630 9.09%
VMware, Inc. VMware Virtu... 9.09%
LENOVO 2349GCU 9.09%


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