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Should I remove MozyPro Remote Backup?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
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How common is it?
Reach 0.0002%


VersionDistribution 66.67% 33.33%

MozyPro Remote Backup


MozyPro Remote Backup is a software program developed by Mozy. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The setup package generally installs about 8 files and is usually about 32.83 MB (34,425,167 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP1) and Windows XP. Most users that have installed this software come from the United States.

Program detailsProgram details

URL: mozy.com
Help link: mozy.com/support/pro
Installation folder: C:\Program Files\MozyPro\
Uninstaller: MsiExec.exe /X{7048BE8E-264E-F293-51DC-D7C64AD52FAE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 32.83 MB
Language: English (United States)

Program filesFiles installed by MozyPro Remote Backup

  • backup.dll - MozyPro Remote Backup (MozyPro Remote Backup Service)
  • mozyprobackup.exe - MozyPro Remote Backup Service bootstrapper
  • mozyproconf.exe - MozyPro Remote Backup Configuration Utility
  • mozyproshell.dll - MozyPro Remote Backup Shell Extensions
  • mozyprostat.exe - MozyPro Remote Backup Status Application
  • oem.dll - MozyPro Remote Backup Resource Library
  • mozypro.sys - Mozy (Mozy Change Monitor Filter Driver)
  • librs2.dll

Program behaviorsBehaviors exhibited

Context Menu Handler
  • mozyproshell.dll added to Windows Explorer under the name 'mozypro' with a class of {71B8CED8-5D67-4f57-89B1-F64CE6302A1E}.
  • mozyprobackup.exe runs as a service named 'MozyPro Backup Service' (mozyprobackup) "Backs up configured files to the MozyPro Remote Backup servers. Please DO NOT stop or restart this service - it could corrupt your MozyPro installation.".

How do I remove MozyPro Remote Backup?

You can uninstall MozyPro Remote Backup from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program MozyPro Remote Backup, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove MozyPro Remote Backup.

Win Vista (SP1) 33%
Win 7 (SP1) 33%
Windows Service? Yes
(Installs a service)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 33.33%
Windows XP 33.33%
Windows 7 33.33%
Which OS releases does it run on?
Windows Vista Home Premiu... 50.00%
Microsoft Windows XP 50.00%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Toshiba 66.67%
Dell 33.33%


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