84,488,480 programs installed

Should I remove Live Help Messenger Desktop?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0011%


VersionDistribution 14.29% 38.10% 9.52% 4.76% 28.57% 4.76%

Other programs by Stardevelop

Live Help Messenger Desktop


Live Help Messenger Desktop is a program developed by Stardevelop. The most used version is, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. The main program executable is livemessengerdesktop.exe. The software installer includes 31 files and is usually about 23.78 MB (24,932,352 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 72% of users of Live Help Messenger Desktop come from the United States, it is also popular in Brazil and Ireland.

Program detailsProgram details

URL: livehelp.stardevelop.com
Help link: livehelp.stardevelop.com/documentation
Installation folder: C:\Program Files\stardevelop pty ltd\live help messenger desktop\images\windows 7
Uninstaller: MsiExec.exe /X{D686F1D2-5332-4AF3-B831-39051DF5E68C}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 23.78 MB
Language: English (United States)

Program filesFiles installed by Live Help Messenger Desktop

Program executable:livemessengerdesktop.exe
Name:Live Help Messenger Desktop
Path:C:\Program Files\stardevelop pty ltd\live help messenger desktop\livemessengerdesktop.exe
Additional files:
  • independentsoft.sip.dll (by Independentsoft) - SIP .NET
  • livehelp.charts.dll - Chart Controls
  • livehelp.compression.dll (by Microsoft) - DotNetZip Library (Ionic's Zip Library)
  • livehelp.filetransfer.dll - Live Help File Transfer
  • livehelp.webservice.dll - Live Help Messenger
  • livehelp.windows.dll (by Microsoft) - Windows API Code Pack (LiveHelp.WindowsAPI)
  • livehelp.windows.shell.dll - LiveHelp.WindowsAPI.Shell

Program behaviorsBehaviors exhibited

Startup File (User Run)
  • livemessengerdesktop.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Live Help Messenger Desktop' and executes as C:\Program Files\Stardevelop Pty Ltd\Live Help Messenger Desktop\LiveMessengerDesktop.exe.

Program resource utilizationResource utilization averages

Memory:79.92 MB
21.09 MB average
Total CPU:0.0004075771%
0.031193% average
Kernel CPU:0.00028158%
0.016088% average
User CPU:0.00012600%
0.015104% average
CPU cycles/sec:364,332
8,062,084 average
70 average
I/O reads/min:1.16 KB
435.61 KB average
I/O writes/min:756 Bytes
105.02 KB average

How do I remove Live Help Messenger Desktop?

You can uninstall Live Help Messenger Desktop from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Live Help Messenger Desktop, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Live Help Messenger Desktop.

Win 7 (SP1) 52%
Win Vista (SP2) 5%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.90%
Windows 10 33.33%
Windows Vista 4.76%
Which OS releases does it run on?
Windows 7 Home Premium 35.00%
Windows 8.1 Pro 15.00%
Windows 7 Ultimate 15.00%
Windows 8.1 Pro with Medi... 10.00%
Windows Vista Home Premiu... 5.00%
Windows 7 Professional N 5.00%

Distribution by countryGeography

71.88% of installs come from the United States
Which countries install it?
  United States 71.88%
  Brazil 6.25%
  Ireland 6.25%
  Hong Kong 3.13%
  Singapore 3.13%
  Norway 3.13%
  Sweden 3.13%
  Saudi Arabia 3.13%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
ASUS 31.25%
Acer 25.00%
Hewlett-Packard 18.75%
Toshiba 6.25%
Samsung 6.25%
Sony 6.25%
Dell 6.25%
Common models
MSI MS-7673 11.11%
Samsung 305V4Z/305V5Z/341... 5.56%
ASUSTeK CM1740 5.56%
HP Pavilion dv6700 Notebo... 5.56%
ASUSTeK CM6870 5.56%
Acer Aspire 4741 5.56%


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