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Should I remove Laplink RemoteAssist?

What percent of users and experts removed it?
2% remove it98% keep it
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1.00.0000 100.00%

Laplink RemoteAssist

What is Laplink RemoteAssist?  (from Laplink Software)

Laplink RemoteAssist is an easy-to-use, web-based remote help solution for IT support technicians. Laplink RemoteAssist requires no prior software installation or license fees on the remote machine. This means support organizations can efficiently and effectively assist a large and diverse customer base while reducing...  Read more


Laplink RemoteAssist is a program developed by Laplink Software. The software installer includes 18 files and is usually about 3.87 MB (4,058,815 bytes). A majority of the PCs this is running on, most OS versions are Windows XP. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www.laplink.com
Installation folder: C:\Program Files\Laplink\RemoteAssist\
Uninstaller: MsiExec.exe /X{68DED2A0-4EAD-484D-A6C5-0AB7AFCE22CE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.87 MB
Language: English (United States)

Program filesFiles installed by Laplink RemoteAssist

  • LLRAHelper.exe - Laplink RemoteAssist
  • RAProxyService.exe - RAProxyService Module
  • RemoteAssist.exe
  • ocEventLog.dll (by OmniCom Technologies) - winShadow (ocEventLog)
  • ocService.dll (by OmniCom Technologies) - ocService
  • ocWinLib.dll - ocWinLib
  • ocZlib.dll - ocZlib
  • Shadow.exe - winShadow Client
  • shwHook.dll - shwHook
  • shwInstDll.dll - shwInstDll
  • shwLib.dll - shwLib
  • shwMirror.dll - MirrorDll2k
  • shwSrvc.exe - shwSrvc
  • shwUninstDll.dll - shwUninstDll
  • shwWizard.dll - shwWizard
  • ServerProxy.exe
  • shwhk95.dll
  • shwHookExe.exe

How do I remove Laplink RemoteAssist?

You can uninstall Laplink RemoteAssist from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Laplink RemoteAssist, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Laplink RemoteAssist.

Uninstall it 2%
Keep it 98%
Windows XP
United States

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

Publisher URL: www.laplink.com


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