84,285,534 programs installed

Should I remove Jewel Quest Help?

What percent of users and experts removed it?
78% remove it22% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
United States Rank #36,988
Reach 0.0011%
Lifespan of installation (until removal)
< 9.77 days
288.24 days >
Average installed length: 151.45 days


2.7.31 4.55%
2.7.26 4.55%
2.7.21 18.18%
2.7.13 4.55%
2.6.77 68.18%

Other programs by Western Web Applications

Jewel Quest Help

What is Jewel Quest Help?

Ads by Jewel Quest is an adware web browser application that displays banner ads as well as contextual link ads that are injected in the web page. The ads are injected by the web browser plugin (IE, FF and Chrome) and will display on any web site, even those not associated or affiliated with the publisher. On web pages there may be up to 10 intext ads and/or 4 banner ad and/or a transitional ad. The application is usually bundled by 3rd-party download managers that utilize deceptive advertising techniques in order to install the software. In addition to ads, the program will also modify the browser settings which could include lowering the normal security settings of the browser as well as changing the home page and search provider (known as web browser hijacking). The extension will also report back to the controlling server analytics which may include the behavior of the user on the Internet and reports back URLs and domains visited as well as what advertisements are displayed and clicked on. This adware is mostly bundled with 3rd party download managers that include a number of additional offers, all potentially unwanted programs.


The most used version is 2.6.77, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is JewelQuestHelpService.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 6 files and is usually about 2.06 MB (2,160,837 bytes).
  • Possible malware installed by this program
  • Adds a background Windows Service
  • Difficult to remove as it will reinstall itself
  • Displays unwanted advertisements
  • Hijacks the web browser's home page
  • Hijacks the browser's default search provider
  • Generally known to have a low reputation
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Jewel Quest Help.
JewelQuestHelpService.exe (435c250b8876bf9f6aff8346f291c0b6) has been flagged by the following 11 scanners:
Anti-Virus softwareVersionDetection
Comodo Security 18337 ApplicUnwnt
Dr.Web Adware.Plugin.175
ESET-NOD32 8.9852 a variant of MSIL/Adware.PullUpdate.A
Fortinet FortiGate 6/20/2014 Adware/PullUpdate
IKARUS anti.virus t3scan. AdWare.Agent
Malwarebytes v2014.06.20.09 PUP.Optional.JewelQuest.A
Qihoo-360 HEUR/Malware.QVM03.Gen
Symantec 6/20/2014 rev. 6 WS.Reputation
Tencent Msil.Adware.Pullupdate.Pavs
TrendMicro-HouseCall 7.2.171 TROJ_GEN.F47V0507
VIPRE Antivirus 29650 Injekt (fs)

Program detailsProgram details

Help link: www.playjewelquest.com/support.html
Installation folder: C:\ProgramData\jewelquest
Uninstaller: C:\ProgramData\JewelQuest\uninstall.exe /kb=y /ic=1
Warning, the included uninstaller may not work, it is highly recommended to use Reason Core Security.
Estimated size: 2.06 MB

Program filesFiles installed by Jewel Quest Help

Program executable:JewelQuestHelpService.exe (Malware detected)
Name:Jewel Quest Service
Additional files:
  • (Malware detected) JewelQuestHelpService.exe - Jewel Quest Service
  • JewelQuestService.exe
  • JewelQuest.exe - Jewel Quest
  • JewelQuest64.exe
  • JewelQuestHelp.exe
  • Uninstall.exe

Program behaviorsBehaviors exhibited

  • JewelQuestHelpService.exe runs as a service named 'Jewel Quest Help' (JewelQuestHelp) "Provides system level support for Jewel Quest Help.".

How do I remove Jewel Quest Help?

Quickly and completely remove Jewel Quest Help from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove Jewel Quest Help from your computer.
Or, you can uninstall Jewel Quest Help from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Jewel Quest Help, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Jewel Quest Help.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
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Win 7 (SP1) 55%
Win Vista (SP2) 5%
Windows Service? Yes
(Installs a service)
Uninstall it 78%
Keep it 22%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 54.55%
Windows 10 27.27%
Windows XP 9.09%
Windows Vista 9.09%
Which OS releases does it run on?
Windows 7 Home Premium 40.91%
Windows 8.1 22.73%
Windows 7 Professional 13.64%
Windows Vista Home Premiu... 9.09%
Microsoft Windows XP 9.09%
Windows 8.1 Pro with Medi... 4.55%

Distribution by countryGeography

82.86% of installs come from the United States
Which countries install it?
  United States 82.86%
  Canada 11.43%
  Australia 5.71%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 35.00%
Dell 25.00%
Hewlett-Packard 25.00%
Toshiba 10.00%
ASUS 5.00%
Common models
Acer Aspire M3400 5.26%
HP Pavilion dv7 Notebook ... 5.26%
Dell Inspiron 2350 5.26%
Acer Aspire X1200 5.26%
Acer Aspire 5733Z 5.26%
TOSHIBA Satellite C55D-A 5.26%


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