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Should I remove InstallShield?

What percent of users and experts removed it?
2% remove it98% keep it
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How common is it?
Reach 0.0002%


12.0 100.00%



InstallShield is a program developed by Macrovision. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is fcc32.exe. The software installer includes 105 files and is usually about 13.52 MB (14,181,352 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows XP. While about 67% of users of InstallShield come from the United States, it is also popular in Slovenia and Germany.

Program detailsProgram details

Installation folder: C:\Program Files\FirstClass\
Uninstaller: MsiExec.exe /I{206653AC-C8EB-484D-83DC-43200ABCCEF2}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 13.52 MB
Language: English (United States)

Program filesFiles installed by InstallShield

Program executable:fcc32.exe
Name:FirstClass® Client
Path:C:\Program Files\FirstClass\fcc32.exe
Additional files:
  • fcsmapi.dll (by Open Text - FirstClass Division) - FirstClass Simple MAPI (FirstClass Simple MAPI DLL)
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
  • policy.14.0.pia.smxaudiolib.dll (by Nuance Communications)
  • policy.14.0.pia.smxaudwizlib.dll (by Nuance Communications)
  • policy.14.0.smiacommon.dll
  • policy.14.0.smiaeditcontroladapterdotnetapi.dll
  • policy.14.0.smiaeditor.dll
  • policy.14.0.smiatextdocument.dll
  • policy.14.0.smiatextinterface.dll
  • policy.14.0.smiaworddocument.dll
  • policy.14.1.pia.smia.dll
  • policy.14.1.pia.smiacore.dll
  • policy.14.1.pia.smiadatasynchronization.dll
  • policy.14.1.pia.smiadiskcachemanager.dll
  • policy.14.1.pia.smiadocumentconverter.dll
  • policy.14.1.pia.smiainitialtraining.dll
  • policy.14.1.pia.smiainternalti.dll
  • policy.14.1.pia.smiaofflinesyncclient.dll
  • policy.14.1.pia.smiaofflinesyncserver.dll
  • policy.14.1.pia.smiaonlinesyncclient.dll
  • policy.14.1.pia.smiaonlinesyncserver.dll
  • policy.14.1.pia.smiatextinterfaceproxy.dll
  • policy.14.1.pia.smiatypeconversion.dll
  • policy.14.1.pia.smiaworddocumentfactory.dll
  • policy.14.1.pia.smxaudiolib.dll
  • policy.14.1.pia.smxaudwizlib.dll
  • policy.14.1.smiacommon.dll
  • policy.14.1.smiaeditcontroladapterdotnetapi.dll
  • policy.14.1.smiaeditor.dll
  • policy.14.1.smiatextdocument.dll
  • policy.14.1.smiatextinterface.dll
  • policy.14.1.smiaworddocument.dll
  • policy.14.2.pia.smia.dll
  • policy.14.2.pia.smiacore.dll
  • policy.14.2.pia.smiadatasynchronization.dll
  • policy.14.2.pia.smiadiskcachemanager.dll
  • policy.14.2.pia.smiadocumentconverter.dll
  • policy.14.2.pia.smiainitialtraining.dll
  • policy.14.2.pia.smiainternalti.dll
  • policy.14.2.pia.smiaofflinesyncclient.dll
  • policy.14.2.pia.smiaofflinesyncserver.dll
  • policy.14.2.pia.smiaonlinesyncclient.dll
  • policy.14.2.pia.smiaonlinesyncserver.dll
  • policy.14.2.pia.smiatextinterfaceproxy.dll
  • policy.14.2.pia.smiatypeconversion.dll
  • policy.14.2.pia.smiaworddocumentfactory.dll
  • policy.14.2.pia.smxaudiolib.dll
  • policy.14.2.pia.smxaudwizlib.dll
  • policy.14.2.smiacommon.dll
  • policy.14.2.smiaeditcontroladapterdotnetapi.dll
  • policy.14.2.smiaeditor.dll
  • policy.14.2.smiatextdocument.dll
  • policy.14.2.smiatextinterface.dll
  • policy.14.2.smiaworddocument.dll
  • policy.15.0.pia.smia.dll
  • policy.15.0.pia.smiacore.dll
  • policy.15.0.pia.smiadatasynchronization.dll
  • policy.15.0.pia.smiadiskcachemanager.dll
  • policy.15.0.pia.smiadocumentconverter.dll
  • policy.15.0.pia.smiainitialtraining.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • fcc32.exe is scheduled as a task with the class '{CFED8DE7-D0A8-4056-A01C-B2EBEB0D172F}' (runs on registration).

How do I remove InstallShield?

Quickly and completely remove InstallShield from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall InstallShield from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program InstallShield, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove InstallShield.

Win 7 (SP1) 67%
Win XP 33%
Uninstall it 2%
Keep it 98%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows XP 33.33%
Which OS releases does it run on?
Windows 7 Professional 33.33%
Windows 7 Home Premium 33.33%
Microsoft Windows XP 33.33%

Distribution by countryGeography

66.67% of installs come from the United States
Which countries install it?
  United States 66.67%
  Slovenia 16.67%
  Germany 16.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Lenovo 50.00%
Acer 50.00%


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