IT Help
Overview
IT Help is a software program developed by EMC. The most common release is 1.1, with over 98% of all installations currently using this version. The setup package generally installs about 4 files and is usually about 658.15 KB (673,942 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 91% of users of IT Help come from the United States, it is also popular in India and Israel.
Program details
URL: www.emc.com
Installation folder: C:\Program Files\microsoft office communicator\emcdesktop
Uninstaller: "C:\Program Files\Microsoft Office Communicator\EMCDesktop\ChatIconSetup.exe" -u -v
Estimated size: 658.15 KB
Files installed by IT Help
-
ManageChatIcons.exe - ManageChatIcons (IT Help Icon Manager)
-
ChatIconSetup.exe - ChatIconSetup (IT Help Icon Setup)
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PinChatIcons.exe - PinChatIcons (Pins Chat Icons after restart)
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ITGSDChat.exe - ITGSDChat (Chat with the IT Service Desk)
How do I remove IT Help?
You can uninstall IT Help from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program IT Help, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove IT Help.
OS VERSIONS
Win 7 (SP1) 63%
Win 7 13%
|
|
USER ACTIONS
 |
Uninstall it 5%
Keep it 95%
|
|
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COUNTRY POPULARITY
90.91%
United States
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
75.00% |
|
| Windows 10 |
25.00% |
|
Which OS releases does it run on? |
| Windows 7 Enterprise |
50.00% |
|
| Windows 10 Enterprise |
25.00% |
|
| Windows 7 Professional |
12.50% |
|
| Windows 7 Home Premium |
12.50% |
|
Geography
90.91% of installs come from the United States
Which countries install it?
| United States |
90.91% |
| India |
4.55% |
| Israel |
4.55% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
50.00% |
|
| Lenovo |
25.00% |
|
| Apple |
12.50% |
|
| Acer |
12.50% |
|
Common models |
| Dell Latitude E6410 |
25.00% |
|
| LENOVO 2447CN4 |
25.00% |
|
| Dell Precision 5510 |
12.50% |
|
| Dell Latitude E6420 |
12.50% |
|
| Apple Inc. MacBookPro11,2 |
12.50% |
|
| Acer Aspire 5830T |
12.50% |
|