Should I remove CrossMediaExperience?

What percent of users and experts removed it?

51% remove it49% keep it

Overall Sentiment

Bad

What do people think about it?

(click star to rate)

How common is it?

Reach 0.0001%

Versions

Version	Distribution
1.3.336.320	50.00%
1.3.334.331	50.00%

Other programs by VoiceFive

CrossMediaExperience

from VoiceFive, Inc.

Remove CrossMediaExperience by VoiceFive

What is CrossMediaExperience?

The VoiceFive-provided software collects information about your computer and activity on the Internet. This information is then anonymized and combined by VoiceFive with other anonymous data collected by comScore and used to develop aggregate information about how people use the Internet. That aggregate information is then shared with companies like AT&T.

About (from VoiceFive)

The Cross-Media Experience is a market research community made up of AT&T subscribers. This group was formed by AT&T and comScore in order to gather a better understanding of consumers’ TV, Internet, and mobile usage trends and patterns. These insights are used to enhance services and provide consumers with the informa... Read more

Overview

The most used version is 1.3.336.320, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is xmx.exe. The software installer includes 8 files and is usually about 7.25 MB (7,607,042 bytes).

Possible malware installed by this program
Installs a Windows Service

Warning, multiple anti-virus scanners have detected possible malware in CrossMediaExperience.

xmx.exe (22ca1af0fc5583fb3c6c7b7991b207bc) has been flagged by the following 17 scanners:
Anti-Virus software	Version	Detection
AhnLab-V3	2013.06.13	Trojan/Win32.ADH
Avira AntiVir	7.11.84.116	ADWARE/Adware.Gen
avast!	2014.9-130613	Win32:Relevant-AA [PUP]
AVG	2014.0.3467	Skodna.Generic_r
Bitdefender	1.0.20.820	Gen:Variant.Adware.Graftor.14888
Comodo Security	16423	UnclassifiedMalware
Emsisoft Anti-Malware	8.13.06.13.06	Gen:Variant.Adware.Graftor.14888
eSafe	7.0.17.0	Win32.Trojan
ESET-NOD32	7.8442	a variant of Win32/Adware.RK.AE
Fortinet FortiGate	6/13/2013	Riskware/RK
F-Secure	11.2013-13-06_5	Gen:Variant.Adware.Graftor.14888
G Data	13.6.22	Gen:Variant.Adware.Graftor.14888
McAfee	5600.7105	Artemis!22CA1AF0FC55
McAfee-GW-Edition	7.7105	Artemis!22CA1AF0FC55
MicroWorld-eScan	14.0.0.492	Gen:Variant.Adware.Graftor.14888
Sophos	4.90	Generic Proxy-OSS Application
VIPRE Antivirus	18666	Trojan.Win32.Generic!BT
xmls.dll (36f64d0cfe696119eed66c02ebee3f2b) has been flagged by the following 5 scanners:
Anti-Virus software	Software version	Detection
AVG	10.0.0.1190	RelevantKnowledge
Comodo Security	16709	UnclassifiedMalware
ESET-NOD32	8649	a variant of Win32/Adware.RK.AM
Kingsoft AntiVirus	2013.4.9.267	Win32.Heur.KVMF41.hy.(kcloud)
TrendMicro-HouseCall	9.700.0.1001	TROJ_GEN.F47V0906
xmservice.exe (560bee047db814dd84bfbff49f6fc545) has been flagged by the following 5 scanners:
Anti-Virus software	Software version	Detection
avast!	8.0.1489.320	Win32:Relevant-AB [PUP]
Baidu-International	3.5.1.41473	AdWare.Win32.RK.Ao
Bkav FE	1.3.0.4562	W32.Clod0fe.Trojan.3ff2
Comodo Security	17320	ApplicUnwnt
ESET-NOD32	9085	a variant of Win32/Adware.RK
xmls64.dll (8abb292e4f5b3b1452a65f01eb47b2db) has been flagged by the following 2 scanners:
Anti-Virus software	Software version	Detection
AVG	10.0.0.1190	RelevantKnowledge
F-Prot	4.7.1.166	W64/Relevant.A2.gen!Eldorado
xmxf.dll (fa8e2d8c933bd0771818ecfc8fa4af20) has been flagged by the following 2 scanners:
Anti-Virus software	Software version	Detection
AVG	10.0.0.1190	RelevantKnowledge
Sophos	4.78.0	Generic Proxy-OSS Application

View all 31 all detections

Program details

URL: www.voicefive.com

Installation folder: C:\Program Files\crossmediaexperience

Uninstaller: C:\Program Files\CrossMediaExperience\xmx.exe -bootremove -uninsC:CrossMediaExperience

Estimated size: 7.25 MB

Files installed by CrossMediaExperience

Program executable:	xmx.exe (Malware detected)
Name:	CrossMediaExperience
Path:	C:\Program Files\crossmediaexperience\xmx.exe
MD5:	22ca1af0fc5583fb3c6c7b7991b207bc

Additional files:

(Malware detected) xmls.dll - CrossMediaExperience
(Malware detected) xmls64.dll
xmph.dll
(Malware detected) xmservice.exe
xmx32.exe
xmx64.exe
(Malware detected) xmxf.dll

Behaviors exhibited

Service

xmservice.exe runs as a service named 'CrossMediaExperience' (CrossMediaExperience).

How do I remove CrossMediaExperience?

You can uninstall CrossMediaExperience from your computer by using the Add/Remove Program feature in the Window's Control Panel.

On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:

Windows Vista/7/8/10: Click Uninstall a Program.
Windows XP: Click Add or Remove Programs.

When you find the program CrossMediaExperience, click it, and then do one of the following:

Windows Vista/7/8/10: Click Uninstall.
Windows XP: Click the Remove or Change/Remove tab (to the right of the program).

Follow the prompts. A progress bar shows you how long it will take to remove CrossMediaExperience.
If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.