82,399,351 programs installed

Should I remove Connector ID?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
United States Rank #38,610
Reach 0.0014%


VersionDistribution 5.26% 10.53% 5.26% 5.26% 21.05% 5.26% 10.53% 5.26% 10.53% 5.26% 10.53% 5.26%

Connector ID

What is Connector ID?  (from Liquidware Labs)

Connector ID (CID) Keys?a small-footprint software component is installed on physical or virtualmachines to gather endpoint configuration and performance data, and also used to add trackinginformation to network connections to allow detailed monitoring of network latency, response timesand bandwidth consumption per mac...  Read more


Connector ID is a software program developed by Liquidware Labs. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named identity.exe. The setup package generally installs about 31 files and is usually about 4.54 MB (4,764,908 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 62% of users of Connector ID come from the United States, it is also popular in Australia and Belgium.

Program detailsProgram details

URL: www.liquidwarelabs.com
Installation folder: C:\Program Files\Liquidware Labs\
Uninstaller: "C:\ProgramData\{06F83157-D558-494F-9943-E38BEFC46C1D}\Identity.exe" REMOVE=TRUE MODIFY=FALSE
Estimated size: 4.54 MB

Program filesFiles installed by Connector ID

Program executable:identity.exe
Additional files:
  • diag_comp.exe - Liquidware Labs Connector ID (TNT System Diagnostic Client)
  • diag_health.exe - TNT Driver Health Diagnostic
  • id_uinit.exe - Connector ID Login Monitor
  • idcontrol.exe - Connector ID Control Application
  • ih_tray.exe - Connector ID Health Status Tray Applet
  • lwl-com-ext.dll - LWL COM Detection Extension
  • lwldatasvc.exe - Connector ID User Data Service
  • lwlmntr.dll - Connector ID Monitoring DLL
  • lwlmntr64.dll
  • lwl-msi-ext.dll - LWL MSI Inspection DLL
  • netDiagClient.exe - Network Data Path Diagnostic Client
  • tntcpl.exe - Connector ID Control Panel Plugin
  • tntgrd.exe - Connector ID
  • tntuidsvc.exe - Connector ID User Identification Service
  • tntupdsvc.exe - Handle install of Connector ID software updates
  • SSWarn.exe - Stratusphere (Stratusphere License Warning)

Program behaviorsBehaviors exhibited

3 Services
  • tntupdsvc.exe runs as a service named 'Liquidware Labs Software Update Service' (tntupdsvc).
  • tntuidsvc.exe runs as a service named 'Liquidware Labs User Identification Service' (tntuidsvc).
  • tntgrd.exe runs as a service named 'Liquidware Labs Connector ID Service' (tntgrd).

How do I remove Connector ID?

Quickly and completely remove Connector ID from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Connector ID from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Connector ID, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Connector ID.

Win 7 (SP1) 95%
Win 8 5%
Windows Service? Yes
(Installs a service)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 94.74%
Windows 8 5.26%
Which OS releases does it run on?
Windows 7 Enterprise 68.42%
Windows 7 Professional 26.32%
Windows 8.1 Pro 5.26%

Distribution by countryGeography

61.54% of installs come from the United States
Which countries install it?
  United States 61.54%
  Australia 15.38%
  Belgium 3.85%
  India 3.85%
  Saudi Arabia 3.85%
  United Kingdom 3.85%
  France 3.85%
  Colombia 3.85%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 73.68%
Hewlett-Packard 10.53%
Lenovo 10.53%
Toshiba 5.26%
Common models
Dell Latitude E6420 22.22%
Dell OptiPlex 990 11.11%
HP EliteBook Folio 9470m 11.11%
Dell Precision WorkStatio... 5.56%
Dell Latitude E7450 5.56%


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