84,285,534 programs installed

Should I remove CommPortal Assistant?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
United States Rank #45,989
Reach 0.0005%


1.0.9010 10.00%
1.0.8145 10.00%
1.0.8143 30.00%
1.0.8141 10.00%
1.0.8131 10.00%
1.0.8106 20.00%
1.0.7320 10.00%

Other programs by Metaswitch Networks

CommPortal Assistant


CommPortal Assistant is a software program developed by Metaswitch Networks. The most common release is 1.0.8143, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. The setup package generally installs about 19 files and is usually about 6.27 MB (6,578,176 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\metaswitch networks\commportal assistant
Uninstaller: MsiExec.exe /X{28A118F1-9206-4082-820C-04E66C85E653}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 6.27 MB
Language: English (United States)

Program filesFiles installed by CommPortal Assistant

  • taskbarloader.dll - CommPortal Assistant Taskbar Loader
  • telephonytraynotifier32.exe - CommPortal Assistant (32 bit)
  • telephonytraynotifier64.exe - CommPortal Assistant (64 bit)
  • telephonytraynotifier.exe - Telephony Tray Notifier
  • common.dll
  • directoryaccess.dll
  • installhelper.exe
  • taskbar.dll
  • taskbarloader.exe
  • mshtmhstinterop.dll - Assembly imported from type library MsHtmHstInterop
  • dclredemption.interop.dll - Assembly imported from type library Redemption
  • interop.shdocvw.dll - Assembly imported from type library SHDocVw
  • opac.uxtheme.win32.dll (by OPaC bright ideas) - uxTheme Wrapper (Win32 implementation) (uxThemeW Dynamic Link Library)
  • opac.uxtheme.dll (by OPaC bright ideas) - uxTheme Wrapper (.NET implementation) (uxTheme Wrapper for .NET)
  • opac.themed.forms.dll - OPaC Themed Controls for XP (OPaC Themed Controls)
  • dclredemption.dll (by dimastr.com) - Outlook Redemption (Outlook Redemption COM library)
  • axinterop.shdocvw.dll

Program behaviorsBehaviors exhibited

Startup File (User Run)
  • telephonytraynotifier.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'MetaswitchDesktop' and executes as "C:\Program Files\Metaswitch Networks\CommPortal Assistant\telephonytraynotifier.exe".

How do I remove CommPortal Assistant?

Quickly and completely remove CommPortal Assistant from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall CommPortal Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program CommPortal Assistant, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove CommPortal Assistant.

Win 7 (SP1) 70%
Win 10 10%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 70.00%
Windows XP 20.00%
Windows 10 10.00%
Which OS releases does it run on?
Windows 7 Professional 66.67%
Windows 10 Pro 11.11%
Windows 7 Home Premium 11.11%
Microsoft Windows XP 11.11%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 70.00%
Hewlett-Packard 10.00%
Common models
Dell Vostro 3700 11.11%
Gigabyte P45T-ES3G 11.11%
Dell Inspiron 1750 11.11%
Dell OptiPlex 7010 11.11%
HP Compaq Pro 4300 SFF PC 11.11%


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