CTI OS Silent Monitor
What is CTI OS Silent Monitor? (from Cisco Systems)
The silent monitor functionality resides in a separate silent monitor service, rather than in the CIL. This is necessary to support both Citrix and mobile agent environments. C++ agent and supervisor desktops communicate with the silent monitor service via TCP connection. The agent desktop uses the silent monitor servi... Read more
Overview
CTI OS Silent Monitor is a program developed by Cisco Systems. The most used version is 8.0.1, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 23 files and is usually about 72.07 MB (75,575,383 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 71% of users of CTI OS Silent Monitor come from the United States, it is also popular in BH and Brazil.
Program details
URL: www.cisco.com
Installation folder: C:\Program Files\Cisco Systems\CTIOS Silent Monitor
Uninstaller: "C:\Program Files\InstallShield Installation Information\{E98813AF-262E-47B5-842B-865633C63E87}\setup.exe" -runfromtemp -l0x0009 -uninst -removeonly
Estimated size: 72.07 MB
Language: English
Files installed by CTI OS Silent Monitor
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TraceServer.dll - Cisco Systems Inc. TraceServer (TraceServer)
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CTIOSTraceText.exe - CTIOS Trace Server
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mfc80.dll (by Microsoft) - Microsoft® Visual Studio® 2005 (MFCDLL Shared Library - Retail Version)
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msvcp80.dll (by Microsoft) - Microsoft® C++ Runtime Library
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msvcr80.dll - Microsoft® C Runtime Library
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SecuritySetupPackage.exe (by Macrovision) - InstallShield (Setup.exe)
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ctiossetupdlg.dll
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SilentMonitorService.exe
Behaviors exhibited
Service
- SilentMonitorService.exe runs as a service named 'CTI OS Silent Monitor Service' (SilentMonitorService) "The Cisco CTIOS Silent Monitor Service.".
How do I remove CTI OS Silent Monitor?
You can uninstall CTI OS Silent Monitor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program CTI OS Silent Monitor, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove CTI OS Silent Monitor.
OS VERSIONS
Win 7 (SP1) 63%
Win 7 6%
|
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HOW IT RUNS
Windows Service? Yes
(Installs a service)
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USER ACTIONS
 |
Uninstall it 7%
Keep it 93%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
68.75% |
|
| Windows 10 |
18.75% |
|
| Windows XP |
12.50% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
50.00% |
|
| Windows 7 Enterprise |
18.75% |
|
| Windows 8.1 Pro |
12.50% |
|
| Microsoft Windows XP |
12.50% |
|
| Windows 10 Enterprise |
6.25% |
|
Geography
71.43% of installs come from the United States
Which countries install it?
| United States |
71.43% |
| BH |
3.57% |
| Brazil |
3.57% |
| UA |
3.57% |
| GE |
3.57% |
| India |
3.57% |
| Spain |
3.57% |
| Netherlands |
3.57% |
| Ireland |
3.57% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
56.25% |
|
| Lenovo |
18.75% |
|
| American Megatrends |
6.25% |
|
| Intel |
6.25% |
|
| Toshiba |
6.25% |
|
| Hewlett-Packard |
6.25% |
|
Common models |
| TOSHIBA TECRA R850 |
7.14% |
|
| Dell Latitude E6400 |
7.14% |
|
| Dell Latitude E6320 |
7.14% |
|
| LENOVO 2842A73 |
7.14% |
|
| Dell OptiPlex 3040 |
7.14% |
|
| VMware, Inc. VMware Virtu... |
7.14% |
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About Cisco Systems
Cisco designs, manufactures, & sells networking equipment whose portfolio of products & services is focused on market segments, Enterprise & Service Provider, Small Business & the Home.
Publisher URL: www.cisco.com