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Should I remove BMC Track-It! Agent?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
United States Rank #32,149
Reach 0.0013%


VersionDistribution 100.00%

BMC Track-It! 11.0 Agent

What is BMC Track-It! Agent?  (from BMC Software)

Track-It! IT Help Desk Software includes everything you need for IT Help Desk management. Full featured, easy to deploy, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of small to mid-sized organizations in mind.


BMC Track-It! 11.0 Agent is a program developed by BMC Software. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is tiremote.exe. The software installer includes 5 files and is usually about 2.34 MB (2,455,601 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Server 2003. While about 86% of users of BMC Track-It! Agent come from the United States, it is also popular in France and Canada.

Program detailsProgram details

Help link: support.numarasoftware.com/support
Installation folder: C:\WINDOWS\TIREMOTE\
Uninstaller: C:\WINDOWS\TIREMOTE\uninstall.bat
Estimated size: 2.34 MB

Program filesFiles installed by BMC Track-It! 11.0 Agent

Program executable:tiremote.exe
Additional files:
  • TIAgentSetup.exe - Track-It! Workstation Manager (Track-It! Workstation Manager Installation)
  • TIAgentAudit.exe - Track-It!
  • TIRemoteService.exe
  • TIServiceMonitor.exe

Program behaviorsBehaviors exhibited

  • TIRemoteService.exe runs as a service named 'Track-It! Workstation Manager' (TIRmtSvc).
Startup File (All Users Run)
  • TIServiceMonitor.exe is loaded in the all users (HKLM) registry as a startup file name 'Track-It! Workstation Manager Service Monitor' which loads as C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe.

How do I remove BMC Track-It! Agent?

Quickly and completely remove BMC Track-It! 11.0 Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall BMC Track-It! Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program BMC Track-It! 11.0 Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove BMC Track-It! Agent.

Win 7 (SP1) 89%
Win XP 6%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 88.89%
Windows Server 2003 5.56%
Windows XP 5.56%
Which OS releases does it run on?
Windows 7 Professional 83.33%
Microsoft Windows Server ... 5.56%
Microsoft Windows XP 5.56%
Windows 7 Enterprise 5.56%

Distribution by countryGeography

86.21% of installs come from the United States
Which countries install it?
  United States 86.21%
  France 6.90%
  Canada 6.90%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 50.00%
Hewlett-Packard 27.78%
Lenovo 22.22%
Common models
LENOVO 9265LTU 5.88%
LENOVO 6885CCU 5.88%
LENOVO 3259CGG 5.88%
LENOVO 23924BU 5.88%
HP ProLiant ML570 G4 5.88%
HP ProBook 6470b 5.88%

About BMC Software

BMC Software specializes in business service management software.
Publisher URL: www.bmc.com


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