82,399,351 programs installed

Should I remove Unified Agent?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #26,611
United States Rank #40,192
Reach 0.0068%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 12.85 days
379.02 days >
Average installed length: 199.15 days


VersionDistribution 3.13% 13.54% 1.04% 2.08% 3.13% 29.17% 1.04% 1.04% 45.83%

Unified Agent

What is Unified Agent?  (from Blue Coat Systems)

To provide security to employees who take corporate clients beyond the corporate network, such as laptops on busi-ness trips, Blue Coat provides the Unified Agent that routes Web requests through the ThreatPulse service. The Blue Coat Unified Agent (Client Connector for older OSes) provides Web security to remote users...  Read more


Unified Agent is a software program developed by Blue Coat Systems. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named bcua-service.exe. The setup package generally installs about 2 files and is usually about 6.67 MB (6,989,312 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 38% of users of Unified Agent come from Australia, it is also popular in the United States and India.

Program detailsProgram details

URL: bto.bluecoat.com
Installation folder: C:\Program Files\Blue Coat Systems\Client Connector\
Uninstaller: MsiExec.exe /X{DE685ED2-2DA4-4025-BA63-54AD167DF9E8}
(The Windows Installer is used for the installation, maintenance, and removal.)
Warning, the uninstaller has been known to not fully remove the program.
Estimated size: 6.67 MB
Language: English (United States)

Program filesFiles installed by Unified Agent

Program executable:bcua-service.exe
Name:Blue Coat Unified Agent
Path:C:\Program Files\Blue Coat Systems\Unified Agent\bcua-service.exe
Additional files:
  • bcua-notifier.exe - Blue Coat Unified Agent (Blue Coat Unified Agent tray application)

Program behaviorsBehaviors exhibited

  • bcua-service.exe runs as a service named 'Unified Agent' (bcua-service) "Unified Agent".

How do I remove Unified Agent?

Quickly and completely remove Unified Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Unified Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Unified Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Unified Agent.

Win 7 (SP1) 63%
Win 8 38%
Windows Service? Yes
(Installs a service)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.50%
Windows 8 37.50%
Which OS releases does it run on?
Windows 7 Enterprise 59.38%
Windows 8.1 Enterprise 30.21%
Windows 8 Enterprise 5.21%
Windows 7 Professional 2.08%
Windows 10 Pro 1.04%
Windows 7 Ultimate 1.04%

Distribution by countryGeography

38.39% of installs come from Australia
Which countries install it?
  Australia 38.39%
  United States 22.32%
  India 21.43%
  Singapore 6.25%
  Israel 3.57%
  Saudi Arabia 1.79%
  United Kingdom 1.79%
  Sweden 0.89%
  Hong Kong 0.89%
  Taiwan 0.89%
  United Arab Emirates 0.89%
  Germany 0.89%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 47.76%
Acer 20.90%
Hewlett-Packard 17.91%
Lenovo 10.45%
Toshiba 2.99%
Common models
Acer Aspire 1830 7.37%
Dell Latitude 3340 4.21%
Acer ICONIA W701 4.21%
Dell Latitude E6330 4.21%
Dell Latitude E6230 4.21%
Dell Latitude E7240 3.16%


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