74,139,804 programs installed

Should I remove Symantec Technical Support Web Controls?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #5,005
United States Rank #2,813
Reach 0.1171%


3.5.3 83.44%
3.5.1 5.60%
3.4.0 4.26%
3.3.0 1.16%
3.1.0 0.55%
1.0.0 4.99%

Other programs by Symantec

Symantec Technical Support Web Controls

What is Symantec Technical Support Web Controls?

Symantec Web controls are usually required for support sessions and are installed seperately from Norton Products. These controls can be safely removed, but If you use Norton Support again, these controls may be automatically installed on your PC.


The most common release is 3.5.3, with over 98% of all installations currently using this version. The setup package generally installs about 100 files and is usually about 4.19 MB (4,396,544 bytes).

Program detailsProgram details

URL: www.symantec.com
Installation folder: C:\Program Files\Symantec Technical Support Web Controls\
Uninstaller: MsiExec.exe /X{20C53FA2-4307-4671-A93F-9463B29DFCF1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 4.19 MB
Language: English (United States)

Program filesFiles installed by Symantec Technical Support Web Controls

  • symdlmgr.dll - Symantec Shared Components (Symantec Shared Component)

How do I remove Symantec Technical Support Web Controls?

Quickly and completely remove Symantec Technical Support Web Controls from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Symantec Technical Support Web Controls from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Symantec Technical Support Web Controls, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Symantec Technical Support Web Controls.

Uninstall it 4%
Keep it 96%
PC installation base

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 43.10%
Windows Vista 33.98%
Windows XP 19.57%
Windows 8 3.28%
Windows Server 2003 0.06%
Which OS releases does it run on?
Windows 7 Home Premium 35.11%
Windows Vista Home Premiu... 29.59%
Microsoft Windows XP 18.80%
Windows 7 Professional 4.84%
Windows 7 Ultimate 3.16%
Windows Vista Home Basic 2.92%

Distribution by countryGeography

77.57% of installs come from the United States
Which countries install it?
  United States 77.57%
  United Kingdom 5.88%
  Canada 2.94%
  Germany 2.19%
  Netherlands 1.78%
  Sweden 1.32%
  Australia 0.95%
  Belgium 0.79%
  France 0.79%
  Spain 0.62%
  Italy 0.54%
  DK 0.46%
  Japan 0.41%
  Israel 0.41%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 37.42%
Dell 32.96%
Acer 8.17%
Toshiba 7.99%
American Megatrends 4.18%
Intel 3.25%
Sahara 1.86%
Packard Bell 0.65%
Gateway 0.56%
Common models
HP Pavilion dv7 Notebook ... 6.07%
HP Pavilion dv6 Notebook ... 4.74%
Dell Inspiron 530 3.98%
Hewlett-Packard Compaq Pr... 2.47%
Dell Inspiron 1545 2.47%
HP G60 Notebook PC 2.28%

About Symantec

Symantec developers security software for business and consumers and helps customers protect their computers, information, identities and infrastructure by delivering software and services that address risks to security with various products such as Norton AntiVirus, Internet security, and anti-spyware products e.
Publisher URL: www.symantec.com


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