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Should I remove Symantec DLO Desktop Agent?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #36,280
United States Rank #30,964
Reach 0.0034%


VersionDistribution 8.51% 29.79% 23.40% 38.30%

Other programs by Symantec

Symantec DLO Desktop Agent

What is Symantec DLO Desktop Agent?  (from Symantec)

The Symantec Desktop and Laptop Option is an easy to use solution which provides reliable automated file backup and recovery for desktops and laptops from the market leader in Data Protection. Whether desktops and laptops are connected to the network or offline, the Desktop and Laptop Option provides continuous data pr...  Read more


Symantec DLO Desktop Agent is a software program developed by Symantec. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 30 files and is usually about 40.94 MB (42,933,920 bytes). The installed file LUGetUpdates.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 47% of users of Symantec DLO Desktop Agent come from the United States, it is also popular in France and India.

Program detailsProgram details

URL: www.symantec.com
Help link: support.symantec.com
Installation folder: C:\Program Files\Symantec\Symantec DLO\DLO\
Uninstaller: MsiExec.exe /I{9B5B8876-DD0F-4cb3-95E0-1EB24D144DD0}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 40.94 MB

Program filesFiles installed by Symantec DLO Desktop Agent

  • bclib.dll - Symantec Backup Exec(TM) for Windows Servers (Comments Library)
  • DLOChangeLogSvcu.exe - Desktop and Laptop Option (ChangeLog Service)
  • DLOClientu.exe - Symantec DLO Desktop Agent
  • DLOErrors.dll - DLO Errors Language Resource
  • DLOGatherUx64.EXE - DLO Log Gather Utility
  • DLOGatherUx86.EXE
  • DLOLoggingU.exe - DLO Logging command line utility
  • DLOSharedUIu.dll - Console
  • olpstshadowu.dll - Outlook add-in
  • FouErrors.dll - Foundation Library
  • DLOvssRequestorU.exe - Symantec DLO VSS Requestor
  • LUGetUpdates.dll
  • rdmebase10.dll (by Raima) - RDM Embedded (RDM Embedded Base Functionality Library)
  • rdmehttp10.dll (by Raima) - RDM Embedded HTTP Functionality Library
  • rdmepsp10.dll - RDM Embedded Platform Support Library
  • rdmerdm10.dll - RDM Embedded Runtime Library
  • rdmetfs10.dll
  • rdmetfserver10.dll - RDM Embedded Transactional File Server
  • rdmetfst10.dll
  • rdmetransport10.dll - RDM Embedded Communication Transport Functionality Library
  • zlibwapi.dll - ZLib.DLL (zlib data compression and ZIP file I/O library)

Program behaviorsBehaviors exhibited

Scheduled Task
  • DLOClientu.exe is scheduled as a task named 'DLOClientu.exe - PLCS_gm00800' (runs weekly on Mondays at 7:30 PM).
  • DLOChangeLogSvcu.exe runs as a service named 'Symantec DLO Desktop Agent Change Journal Reader' (DLOChangeJournalSvc) "Allows the Symantec DLO Desktop Agent to find which files in its backup selections have changed without having to scan all the selections.".

How do I remove Symantec DLO Desktop Agent?

Quickly and completely remove Symantec DLO Desktop Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Symantec DLO Desktop Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Symantec DLO Desktop Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Symantec DLO Desktop Agent.

Win 7 (SP1) 81%
Win 7 2%
Windows Service? Yes
(Installs a service)
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 82.98%
Windows 8 12.77%
Windows XP 4.26%
Which OS releases does it run on?
Windows 7 Professional 51.06%
Windows 7 Enterprise 31.91%
Windows 8.1 Enterprise 6.38%
Microsoft Windows XP 4.26%
Windows 8 Enterprise 2.13%
Windows 8 Enterprise Eval... 2.13%

Distribution by countryGeography

46.55% of installs come from the United States
Which countries install it?
  United States 46.55%
  France 5.17%
  India 5.17%
  Mexico 5.17%
  Belgium 3.45%
  Saudi Arabia 3.45%
  Peru 3.45%
  Hong Kong 1.72%
  BH 1.72%
  Singapore 1.72%
  Brazil 1.72%
  Colombia 1.72%
  Switzerland 1.72%
  Finland 1.72%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 40.00%
Hewlett-Packard 33.33%
Lenovo 15.56%
Intel 8.89%
Samsung 2.22%
Common models
Dell Latitude E6420 6.82%
Dell Latitude E6320 4.55%
Dell OptiPlex 990 4.55%
HP EliteBook 8470p 4.55%
LENOVO 42763JU 2.27%
LENOVO 25184JU 2.27%

About Symantec

Symantec developers security software for business and consumers and helps customers protect their computers, information, identities and infrastructure by delivering software and services that address risks to security with various products such as Norton AntiVirus, Internet security, and anti-spyware products e.
Publisher URL: www.symantec.com


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