74,139,804 programs installed

Should I remove Nero Info?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,121
United States Rank #2,518
Reach 0.7343%
Installation trends (last 30 days)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 6.60 days
194.65 days >
Average installed length: 102.28 days


16.0.2000 0.37%
16.0.1009 2.31%
16.0.1007 1.22%
16.0.1006 14.89%
16.0.1003 34.19%
16.0.1002 0.45%
15.1.0030 45.75%
15.1.0025 0.83%

Other programs by Nero AG

Nero Info

What is Nero Info?  (from Nero AG)

Nero InfoTool provides information about the most important features of installed drives, inserted discs, installed software, and much more.


Nero Info is a software program developed by Nero AG. The most common release is 15.1.0030, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named NeroInfo.exe. The setup package generally installs about 221 files and is usually about 3.08 MB (3,227,984 bytes). The installed file KwikMediaUpdater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 30% of users of Nero Info come from Germany, it is also popular in the United States and United Kingdom.

Program detailsProgram details

URL: www.nero.com/enu/support-nero8-tools-utilities.html
Installation folder: C:\Program Files\Common Files\Nero\Nero Info\
Uninstaller: MsiExec.exe /X{B791E0AB-87A9-41A4-8D98-D13C2E37D928}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.08 MB

Program filesFiles installed by Nero Info

Program executable:NeroInfo.exe
Name:Nero Info
Path:C:\Program Files\Common Files\Nero\Nero Info\NeroInfo.exe
Additional files:
  • NeroInfo.exe - Nero Info
  • MediaHome.exe - Nero MediaHome
  • AdvrCntrProxy.dll - Nero Core Components (AdvrCntrProxy)
  • FolderScanner.exe - Folder Scanner
  • KwikMedia.exe - Nero MediaHome Compatibility
  • KwikMediaUpdater.exe - KwikMediaUpdater
  • MediaBrowser.exe - Nero MediaBrowser
  • MediaHub.Main.exe
  • Burn.Model.dll - Nero.Framework.Burn
  • Burn.UI.dll - BurnUI
  • Burn.ViewModel.dll - Burn.ViewModel
  • DeviceManager.dll - DeviceManager
  • DeviceMonitor.dll - DeviceMonitor
  • DeviceOperations.dll - DeviceOperations
  • FaceScanner.dll - FaceScanner
  • FileScanner.dll - FileScanner
  • FileSystemWatcher.dll - FileSystemWatcher
  • ImageProcessLib.Interop.dll - Nero Playback Component Dynamic Link Library
  • IndexingManager.dll - IndexingManager
  • MainAppCommunicator.dll - Communication Bridge
  • MediaHome.Wpf.dll - MediaHome.Wpf
  • MediaHub.Core.dll - MainApplication
  • MediaHub.DataModel.dll - DataModel
  • MediaHub.Sdk.dll - MediaHubSDK
  • MediaHubBurnSDK.dll - MediaHubBurnSDK
  • Medialib.dll - MediaLibrary
  • MediaLibrary.dll
  • 7z.dll (by Igor Pavlov) - 7-Zip (7z Standalone Plugin)
  • AppFormatCOM.Interop.dll
  • BurnAPI.Interop.dll - BurnAPI
  • CognitecConnector.Interop.dll - Nero Cognitec Connector
  • DeviceConnector.Interop.dll - Nero Move it plug-in
  • Gracenote.Interop.dll - Gracenote
  • Interop.iTunesLib.dll - Assembly imported from type library 'iTunesLib'.
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • Interop.WMPLib.dll - Assembly imported from type library 'WMPLib'.
  • Microsoft.WindowsAPICodePack.dll (by Microsoft) - Microsoft Windows API Code Pack for .NET Framework (Microsoft.WindowsAPICodePack)
  • NANotify.exe - Nero Update (Nero Update UI)
  • NASvc.exe - NeroUpdate
  • NASvcPS.dll - NeroUpdate PS
  • NCC.exe - Nero ControlCenter Module (Nero ControlCenter)
  • NCChelper.exe - Nero ControlCenter Helper
  • SolutionExplorer.dll
  • Blu-rayPlayer.exe - Nero Blu-ray Player
  • Microsoft.WindowsAPICodePack.Shell.dll (by Microsoft) - Microsoft.WindowsAPICodePack.Shell
  • ACME.Interop.dll - Advanced Content Manager & Enumerator
  • DesktopClientLib.dll - DesktopClientLib
  • DotNetAppLauncher.dll - DotNetAppLauncher (.net application launcher)
  • MiniHub.exe - Nero MediaBrowser Compatibility
  • BackItUp.exe - Nero BackItUp
  • FolderSync.exe
  • GoogleAnalytics.dll - GoogleAnalytics
  • Interop.TaskScheduler.dll - Assembly imported from type library 'TaskScheduler'.
  • libmfxsw32.dll (by Intel) - Intel® Media SDK (Intel® Media SDK library)
  • NBAgent.exe
  • NBCore.exe
  • NeroBurnServer.exe - Nero BurnServer
  • NeroExportServer.exe - Nero ExportServer
  • NeroLauncher.exe - Nero 2015
  • NeroVision.exe - Nero Video (NeroVideo)

Program behaviorsBehaviors exhibited

3 Autoplay Handlers
  • MediaHome.exe is registered as an AutoPlay event handler named 'KwikMedia11BluRayOnArrival' with the ProgID of 'OpenWithNeroKwikMedia11' and the action verb 'open.
  • Blu-rayPlayer.exe is registered as an AutoPlay event handler named 'NeroBluRayPlayerOnArrival' with the ProgID of 'OpenWithNeroBluRayPlayer' and the action verb 'open.
  • KwikMedia.exe is registered as an AutoPlay event handler named 'KwikMedia11VCDMovieOnArrival' with the ProgID of 'OpenWithNeroKwikMedia11' and the action verb 'open.
7 Scheduled Tasks
  • MediaHome.exe is scheduled as a task named 'DLNAStreamServerS-1-5-21-4208230928-2836373107-3574143593-1001'.
  • NeroInfo.exe is scheduled as a task named 'Nero Info' (runs daily at 12:44).
  • NBAgent.exe is scheduled as a task named 'JS NBAgent 15 0'.
  • KwikMedia.exe is scheduled as a task with the class '{C487DB3B-4CA6-41E7-AC97-EDAA8ED0D94D}' (runs on registration).
  • NBCore.exe is scheduled as a task named 'd11ac883-a5c8-438b-a4ff-4c09ccb8b6c2 15 0'.
  • MediaBrowser.exe is scheduled as a task with the class '{EB5C1F69-F37B-44ED-8C3B-5561B70E7D23}' (runs on registration).
  • Plus 1 more
Scheduled Task (Boot/Login)
  • MediaHome.exe is automatically launched at startup through a scheduled task named DLNAStreamServerS-1-5-21-2901592704-1889841587-3163393806-1000.
2 Services
  • NASvc.exe runs as a service named [email protected]:\Program Files\Nero\Update\NASvc.exe,-200' (NAUpdate).
  • NBService.exe runs as a service named 'NBService' (NBService) "Nero BackItUp Service to provide web service, MTP connection service and file system watcher".
Startup File (User Run Once)
  • NCC.exe is loaded once in the current user (HKCU) registry as a startup file name 'NeroControlCenter' which loads as "C:\Program Files\BurningRom\Nero ControlCenter\NCC.exe" STARTPAGE=UPDATE.
Startup File (All Users Run)
  • NBAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'NBAgent' which loads as "C:\Program Files\Nero\Nero 2014\Nero BackItUp\NBAgent.exe" /WinStart.
2 Windows Firewall Allowed Programs
  • BackItUp.exe is added as a firewall exception for 'C:\Program Files\Nero\Nero 2014\Nero BackItUp\BackItUp.exe'.
  • Blu-rayPlayer.exe is added as a firewall exception for 'C:\Program Files\Nero\Nero Blu-ray Player\Blu-rayPlayer.exe'.

Program resource utilizationResource utilization averages

Memory:1.46 MB
21.09 MB average
Total CPU:0.0000400000%
0.031193% average
Kernel CPU:0.00002696%
0.016088% average
User CPU:0.00001304%
0.015104% average
CPU cycles/sec:1,855
8,062,084 average
Memory:2.33 MB
Total CPU:0.0020595326%
Kernel CPU:0.00092572%
User CPU:0.00113382%
CPU cycles/sec:7,021
I/O reads/min:445 Bytes
Memory:12.19 MB
Total CPU:0.0001359572%
Kernel CPU:0.00006216%
User CPU:0.00007379%
CPU cycles/sec:25,062
I/O reads/min:75 Bytes
I/O writes/min:0 Bytes

How do I remove Nero Info?

Quickly and completely remove Nero Info from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Nero Info from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Nero Info, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Nero Info.

Win 7 (SP1) 53%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 55.28%
Windows 8 41.26%
Windows Vista 1.77%
Windows XP 1.69%
Which OS releases does it run on?
Windows 7 Home Premium 26.90%
Windows 8.1 17.35%
Windows 7 Ultimate 15.11%
Windows 8.1 Pro 12.16%
Windows 7 Professional 11.50%
Windows 8.1 Pro with Medi... 3.96%

Distribution by countryGeography

30.50% of installs come from Germany
Which countries install it?
  Germany 30.50%
  United States 20.56%
  United Kingdom 4.99%
  Italy 4.68%
  France 3.21%
  Canada 2.44%
  Austria 2.25%
  Brazil 2.24%
  Netherlands 2.23%
  Australia 1.86%
  Spain 1.77%
  India 1.49%
  Belgium 1.40%
  Sweden 0.92%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 21.68%
Hewlett-Packard 19.47%
Dell 14.53%
Medion 10.16%
ASUS 9.85%
Toshiba 7.32%
Lenovo 3.73%
Samsung 1.97%
Intel 1.93%
American Megatrends 0.97%
Common models
ASUS All Series 11.01%
MEDIONPC MS-7728 3.65%
HP Pavilion dv7 Notebook ... 3.08%
MEDIONPC MS-7502 3.02%
HP Pavilion dv6 Notebook ... 2.97%
HP Pavilion g6 Notebook P... 2.91%

About Nero AG

Nero is a software company best known for its burning software, Nero Burning ROM.
Publisher URL: www.nero.com


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