Should I remove Cisco Agent Desktop?

Versions

Version	Distribution
85.1.437	0.94%
85.1.417	9.43%
85.1.315	5.66%
85.1.312	10.38%
85.1.214	0.94%
85.1.111	0.94%
85.1.39	7.55%
85.1.21	2.83%
80.2.9	4.72%
76.1.8	1.89%
70.2.12	2.83%
66.1.54	11.32%
10.6.1.2011	1.89%
10.6.1.1057	0.94%
10.6.1.95	2.83%
10.5.1.151	12.26%
10.0.1.390	3.77%
9.0.2.1064	2.83%
9.0.2.137	13.21%
9.0.1.54	0.94%
9.0.1.31	1.89%

Other programs by Calabrio

• Cisco Desktop Administrator
• Calabrio Monitoring and Recording Recording
• Calabrio Screen Player Plug-in

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• #28,442 Aneesoft DVD Show
• #28,443 Cisco Agent Desktop by Calabrio
• #28,444 Touchless For Windows by Leap Motion
• #28,445 Broadcom TPM Driver Installer
• #28,446 Windows Share Manager by Jan Kamp.com
• #28,447 Crayon Physics Deluxe - release 51 by Kloonigames
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from Calabrio Inc.

Remove Cisco Agent Desktop by Calabrio

Cisco Agent Desktop is a software program developed by Calabrio. The most common release is 9.0.2.137, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 170 files and is usually about 56.51 MB (59,257,917 bytes). The installed file SplkUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 83% of users of Cisco Agent Desktop come from the United States, it is also popular in United Kingdom and Italy.

URL: calabrio.com

Installation folder: C:\Program Files\Cisco\

Uninstaller: MsiExec.exe /X{191799F5-9B63-479F-91E1-33569ADD5053}

Estimated size: 56.51 MB

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program Cisco Agent Desktop, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove Cisco Agent Desktop.

OS VERSIONS Win 7 (SP1) 75% Win XP 2%

HOW IT RUNS Windows Service? Yes (Installs a service)

USER ACTIONS Uninstall it 3% Keep it 97%

Which Windows OS versions does it run on?

United States	83.03%
United Kingdom	2.42%
Italy	2.42%
Netherlands	1.82%
Singapore	1.21%
United Arab Emirates	1.21%
Australia	1.21%
Canada	1.21%
Germany	1.21%
France	0.61%
Honduras	0.61%
RS	0.61%
Finland	0.61%
India	0.61%

What PC manufacturers (OEMs) have it installed?

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