84,488,480 programs installed

Should I remove Calabrio Monitoring and Recording Services Service Release 5?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
Excellent
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach <0.001%

Versions

VersionDistribution
9.2.1.549 100.00%

Calabrio Monitoring and Recording Services Service Release 5

Overview

Calabrio Monitoring and Recording Services Service Release 5 is a software program developed by Calabrio. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 42 files. The installed file SplkUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\Calabrio\
Uninstaller: MsiExec.exe /X{F2E52F02-BBAE-4F18-AB95-A95A42DDA1E1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Calabrio Monitoring and Recording Services Service Release 5

  • SplkUpdate.dll - Quality Management (SplkUpdate)
  • UploadClient.dll - UploadClient
  • VoiceRecorder.dll - VoiceRecorder
  • 7za.exe (by Igor Pavlov) - 7-Zip (7-Zip Standalone Console)
  • ASPLib.dll - ASPLib
  • awt.dll (by Oracle) - Java(TM) Platform SE 7 U7 (Java(TM) Platform SE binary)
  • axbridge.dll (by Oracle) - ActiveX Bridge for JavaBeans(TM)
  • boost_regex-vc80-mt-1_51.dll
  • CoResidentLib.dll - CoReside Dynamic Link Library
  • CTIClient.dll - CTIClient
  • dcpr.dll
  • DesktopRecordServer.exe - DesktopRecordServer
  • EditWmaTag.exe
  • FirewallExceptionChange.exe
  • libcurl.dll (by The cURL library, http://curl.haxx.se/) - The cURL library (libcurl Shared Library)
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • MediaProcessor.dll - MediaPro Dynamic Link Library
  • MonitorClient.dll - MonitorClient
  • NTEventLogAppender.dll (by Apache Software Foundation) - Apache log4j (Platform methods for NTEventLogAppender)
  • osql.exe (by Microsoft) - Microsoft SQL Server (ISQL - SQL query tool)
  • PostInstall.exe
  • pthreadVC2.dll (by Open Source Software community LGPL) - POSIX Threads for Windows LPGL (MS C x86)
  • QMCommon.dll - QMCommon Dynamic Link Library
  • QMData.dll - QMData Dynamic Link Library
  • QmDump.exe - SplkDump.exe
  • qt-faststart.exe
  • RecorderLib.dll - RecorderLib
  • RestClient.dll - RestClient Dynamic Link Library
  • ScreenRecorder.dll - ScreenRecorder DLL
  • ScreenShareServer.exe - ScreenShareServer
  • SnifferLib.dll - SnifferLib
  • SnifferRecorderCommon.dll - SnifferRecorderCommon
  • speexdec.exe
  • speexenc.exe
  • SplkSecurity.dll - SplkSecurity Dynamic Link Library
  • SplkSocket.dll - SplkSocket Dynamic Link Library
  • SplkStd.dll - SplkStd Library
  • srtputil.dll - srtputil
  • ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)
  • Wav2Wma.exe - Wav2Wma Application
  • xerces-c_2_8.dll (by Apache Software Foundation) - Xerces-C Version 2.8.0 (Shared Library for Xerces-C Version 2.8.0)
  • zlibwapi.dll - ZLib.DLL (zlib data compression and ZIP file I/O library)

Program behaviorsBehaviors exhibited

Service
  • DesktopRecordServer.exe runs as a service named 'Monitoring and Recording Desktop Recording Service' (ciCqmRecord).

How do I remove Calabrio Monitoring and Recording Services Service Release 5?

You can uninstall Calabrio Monitoring and Recording Services Service Release 5 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Calabrio Monitoring and Recording Services Service Release 5, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Calabrio Monitoring and Recording Services Service Release 5.

HOW IT RUNS
Windows Service? Yes
(Installs a service)
 
USER ACTIONS
Uninstall it 5%
Keep it 95%
 
MOST USED OS
~99%
Windows 7 (SP1)

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

commentsComments

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