Should I remove Calabrio Monitoring and Recording Services Service Release 4?
What percent of users and experts removed it?
3% remove it97% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0004%
Versions
| Version | Distribution |
| 9.2.1.549 |
12.50% |
|
| 8.9.1.37 |
87.50% |
|
Other programs by Calabrio
Calabrio Monitoring and Recording Services Service Release 4
from Calabrio Inc.
What is Calabrio Monitoring and Recording Services Service Release 4? (from Calabrio)
When flexibility, reliability and speed are essential to capturing calls, Calabrio Call Recording software makes the task of call recording, call logging, archiving and retrieving previously recorded calls more manageable in IP-based networks. Organizations can choose to record all phone calls within the enterprise,... Read more
Overview
Calabrio Monitoring and Recording Services Service Release 4 is a software program developed by Calabrio. The most common release is 8.9.1.37, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 63 files. The installed file SplkUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 84% of users of Calabrio Monitoring and Recording Services Service Release 4 come from the United States, it is also popular in Costa Rica and Panama.
Program details
Installation folder: C:\Program Files\Calabrio\
Uninstaller: MsiExec.exe /X{BFD36C4D-AFBC-4D90-A049-34332953CFC1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)
Files installed by Calabrio Monitoring and Recording Services Service Release 4
-
AgentWF.dll - Quality Management (AgentWF)
-
SplkUpdate.dll - SplkUpdate
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SQMContactXMLParser.dll - SQMContactXMLParser
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sqmservice.exe - SqmService
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SQMUpload.dll - SQMUpload
-
UploadClient.dll - UploadClient
-
VoiceRecorder.dll - VoiceRecorder
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ASPLib.dll - ASPLib
-
EditWmaTag.exe
-
QmDump.exe - SplkDump.exe
-
SplkSecurity.dll - SplkSecurity Dynamic Link Library
-
SplkSocket.dll - SplkSocket Dynamic Link Library
-
SplkStd.dll - SplkStd Dynamic Link Library
-
Wav2Wma.exe - Wav2Wma Application
Behaviors exhibited
Service
- sqmservice.exe runs as a service named 'Monitoring and Recording Desktop Recording Service' (ciCqmRecord).
How do I remove Calabrio Monitoring and Recording Services Service Release 4?
You can uninstall Calabrio Monitoring and Recording Services Service Release 4 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Calabrio Monitoring and Recording Services Service Release 4, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Calabrio Monitoring and Recording Services Service Release 4.
OS VERSIONS
Win 7 (SP1) 50%
Win 10 50%
|
|
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 3%
Keep it 97%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
50.00% |
|
| Windows 10 |
50.00% |
|
Which OS releases does it run on? |
| Windows 8.1 |
37.50% |
|
| Windows 7 Professional |
25.00% |
|
| Windows 7 Ultimate |
12.50% |
|
| Windows 8.1 Single Langua... |
12.50% |
|
| Windows 7 Enterprise |
12.50% |
|
Geography
84.21% of installs come from the United States
Which countries install it?
| United States |
84.21% |
| Costa Rica |
5.26% |
| Panama |
5.26% |
| Honduras |
5.26% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
62.50% |
|
| ASUS |
12.50% |
|
| Lenovo |
12.50% |
|
| Hewlett-Packard |
12.50% |
|
Common models |
| HP Compaq dc5750 Small Fo... |
16.67% |
|
| Dell OptiPlex 760 |
16.67% |
|
| LENOVO 2394BK1 |
16.67% |
|
| Dell Inspiron 3442 |
16.67% |
|
| ASUSTeK S551LB |
16.67% |
|
| Dell OptiPlex 755 |
16.67% |
|