84,488,480 programs installed

Should I remove Acer System Information?

What percent of users and experts removed it?
27% remove it73% keep it
Overall Sentiment
Poor
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,101
United States Rank #3,543
Reach 0.1876%
Lifespan of installation (until removal)
< 17.83 days
526.11 days >
Average installed length: 276.43 days

Versions

VersionDistribution
1.0.0 100.00%

Other programs by Acer

Acer System Information

Overview

Acer System Information is a software program developed by Acer. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The program adds a toolbar to Microsoft Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. In the Mozilla Firefox browser, it will add an add-on. The primary executable is named cvhbs.exe. The setup package generally installs about 158 files and is usually about 3.62 MB (3,792,896 bytes). The installed file classicshellupdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 40% of users of Acer System Information come from the United States, it is also popular in Germany and United Kingdom.

Program detailsProgram details

URL: www.acer.com
Help link: support.acer.com
Installation folder: C:\Program Files\metageek\inssider 3
Uninstaller: MsiExec.exe /I{72199E33-4F2A-4B7F-8E25-95DDDD50A678}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.62 MB
Language: English (United States)

Program filesFiles installed by Acer System Information

Program executable:cvhbs.exe
Name:Microsoft Office 2010
Microsoft Office Client Virtualization Handler
Path:C:\Program Files\common files\microsoft shared\virtualization handler\cvhbs.exe
MD5:d75b39340d95100fb9ad109da05b16b0
Additional files:
  • metageek.shared.resourcesatellite.dll - MetaGeek.Shared.ResourceSatellite
  • inssider.shared.infrastructure.dll - Inssider.Shared.Infrastructure
  • metageek.shared.infrastructure.dll - MetaGeek.Shared.Infrastructure
  • gongsolutions.wpf.dragdrop.dll - GongSolutions.Wpf.DragDrop
  • metageek.shared.metrics.dll - MetaGeek.Shared.Metrics
  • wpflocalizeextension.dll (by Root-Project) - WPFLocalizeExtension
  • xamlmarkupextensions.dll (by ukma) - XAMLMarkupExtensions
  • eqatec.analytics.monitor.dll (by EQATEC A/S) - AnalyticsMonitor
  • applimit.netsparkle.dll (by Dirk Eisenberg) - NetSparkle
  • inssider.exe (by MetaGeek) - inSSIDer
  • {82af8dca-6de9-405d-bd5e-43525bdad38a}.xpi
  • awt.dll (by Oracle) - Java(TM) Platform SE 8 (Java(TM) Platform SE binary)
  • bci.dll (by Oracle)
  • C2RCOMPAT.DLL
  • C2RICONS.EXE (by Microsoft) - Microsoft Office 2010 (Microsoft Office 2010 component)
  • classicexplorer32.dll (by IvoSoft) - Classic Shell (Adds classic Windows Explorer features)
  • classicexplorer64.dll (by IvoSoft)
  • classicexplorersettings.exe - Classic Explorer Settings
  • classicie_32.exe - Classic IE
  • classicie_64.exe
  • classiciedll_32.dll - Customizations for the title bar and status bar of IE
  • classiciedll_64.dll
  • classicshellupdate.exe - Checks for a new version of Classic Shell
  • classicstartmenu.exe - Classic Start Menu
  • classicstartmenudll.dll
  • confserver.dll (by Nokia) - PC Connectivity Solution (Configuration Server Module)
  • connapi.dll (by Nokia) - Nokia Connectivity API
  • cpudrv.sys
  • cpudrv64.sys
  • CVH.EXE (by Microsoft) - Microsoft Office Client Virtualization Handler
  • CVHSHARED.DLL - Microsoft Office Client Virtualization Handler Shared Dll
  • CVHSVC.EXE - Microsoft Office Client Virtualization Service
  • daapi.dll - Data Access API
  • dcpr.dll
  • decora_sse.dll
  • de-de.dll - de-DE
  • deploy.dll - Java(TM) Platform SE 8 U101 (Java Deployment Library)
  • dt_shmem.dll
  • dt_socket.dll
  • eula.dll - EULA
  • facebookvideocalling.exe (by Skype Limited) - Facebook Video Calling
  • facebookvideocallingproxy.exe (by Skype Limited) - Facebook Video Calling Proxy
  • filterprops.dll - FilterProps
  • fontmanager.dll
  • fxplugins.dll
  • glass.dll
  • glib-lite.dll
  • global.js
  • gstreamer-lite.dll
  • hpdevicedetection.dll (by Hewlett-Packard) - HP Diagnostics Program - Product Identification (HPDeviceDetection Library)
  • hpediag.dll (by Hewlett-Packard) - HP eDiagnostic Support Objects (Diagnostic objects for HP eDiags)
  • hprof.dll
  • hpscripting.dll - HPScripting
  • hpufunction.dll - HP Software Update (HP Update Functions)
  • hpwucli.exe - HP Software Update Client
  • hpwuschd2.exe - hpwuSchd Application
  • inssider.modules.filters.dll - Inssider.Modules.Filters
  • inssider.modules.learnscreen.dll - Inssider.Modules.LearnScreen
  • inssider.modules.networksscreen.dll - Inssider.Modules.NetworksScreen
  • instrument.dll

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • npfacebookvideocalling.dll is loaded in the Google Chrome web browser as 'npFacebookVideoCalling.dll'.
6 Internet Explorer BHOs
  • jp2ssv.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Java(tm) Plug-In 2 SSV Helper' with the class of {DBC80044-A445-435b-BC74-9C25C1C588A9}.
  • skypeieplugin.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Skype Click to Call for Internet Explorer' with the class of {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} (SkypeIEPluginBHO).
  • classiciedll_64.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ClassicIEBHO Class' with the class of {EA801577-E6AD-4BD5-8F71-4BE0154331A4}.
  • classicexplorer64.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ExplorerBHO Class' with the class of {449D0D6E-2412-4E61-B68F-1CB625CD9E52}.
  • classiciedll_32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ClassicIEBHO Class' with the class of {EA801577-E6AD-4BD5-8F71-4BE0154331A4}.
  • classicexplorer32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'ExplorerBHO Class' with the class of {449D0D6E-2412-4E61-B68F-1CB625CD9E52}.
5 Internet Explorer Extensions
  • jp2iexp.dll is installed as an Internet Explorer extension using the class {08B0E5C0-4FCB-11CF-AAA5-00401C608501}.
  • skypeieplugin.dll is installed as an Internet Explorer extension as 'Skype Click to Call settings' with a class of {898EA8C8-E7FF-479B-8935-AEC46303B9E5}.
  • classicie_32.exe is installed as an Internet Explorer extension using the class ##TOOLBAR_DISABLED_##{56753e59-af1d-4fba-9e15-31557124ada2}.
  • classicexplorer64.dll is installed as an Internet Explorer extension using the class {64964764-1101-4bbd-8891-B56B1A53B9B3}.
  • classicexplorer32.dll is installed as an Internet Explorer extension using the class {64964764-1101-4bbd-8891-B56B1A53B9B3}.
2 Internet Explorer Toolbars
  • classicexplorer64.dll is loaded as Internet Explorer Toolbar with the name 'Classic Explorer Bar' with the class of {553891B7-A0D5-4526-BE18-D3CE461D6310}.
  • classicexplorer32.dll is loaded as Internet Explorer Toolbar with the name 'Classic Explorer Bar' with the class of {553891B7-A0D5-4526-BE18-D3CE461D6310}.
2 Mozilla Plugins
  • CVHBS.EXE is loaded into Mozilla Firefox under the product name 'Microsoft SharePoint Plug-in for Firefox' with a plugin key of '@microsoft.com/SharePoint,version=14.0' for all users of the PC.
  • npfacebookvideocalling.dll is loaded into Mozilla Firefox under the product name 'Facebook Video Calling 2.0.0.447' with a plugin key of '@Skype Limited.com/Facebook Video Calling Plugin'.
12 Scheduled Tasks
  • CVH.EXE is scheduled as a task with the class '{A39DACC4-31DF-466F-A88B-716DF45C2724}' (runs on registration).
  • hpwucli.exe is scheduled as a task with the class '{A636E097-6E06-41C8-8FDA-F0CCBD98A66A}' (runs on registration).
  • inssider.exe is scheduled as a task with the class '{FDE4DD26-9595-41C9-B8CB-C168B312E580}' (runs on registration).
  • CVHBS.EXE is scheduled as a task named 'UpdaterEX' (runs daily at 3:07 PM).
  • C2RICONS.EXE is scheduled as a task with the class '{C9D0AF2A-4179-4A5C-A53B-BA0FF5C4894F}' (runs on registration).
  • CVHSVC.EXE is scheduled as a task with the class '{9CCF83FE-C6A1-43D4-AC4A-58785C8D2252}' (runs on registration).
  • Plus 6 more
2 Scheduled Tasks (Boot/Login)
  • classicstartmenu.exe is automatically launched at startup through a scheduled task named 3.
  • hpwuschd2.exe is automatically launched at startup through a scheduled task named HP Software Update_Reg_HKLMWow6432Run.
6 Services
  • CVHSVC.EXE runs as a service named 'cvhsvc' (cvhsvc) "Client Virtualization Handler Service (unlocalized description)".
  • skypec2cpnrsvc.exe runs as a service named 'Skype Click to Call PNR Service' (c2cpnrsvc) "Provides phone number recognition services.".
  • skypec2cautoupdatesvc.exe runs as a service named 'Skype Click to Call Updater' (c2cautoupdatesvc) "Downloads and installs product updates.".
  • CVHBS.EXE runs as a service named 'McAfee Application Installer Cleanup (0201661432130199)' (0201661432130199mcinstcleanup).
  • classicstartmenu.exe runs as a service named 'Classic Shell Service' (ClassicShellService).
  • servicelayer.exe runs as a service named 'ServiceLayer' (ServiceLayer).
3 Startup Files (User Run)
  • CVH.EXE is loaded in the current user (HKCU) registry as an auto-starting executable named 'Microsoft Office Client Virtualization Handler' and executes as C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE.
  • classicstartmenu.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'ClassicStartMenu.exe' and executes as C:\Program Files\Classic Shell\ClassicStartMenu.exe.
  • classicie_64.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Classic Shell' and executes as C:\Program Files\Classic Shell\ClassicIE_64.exe.
Startup File (User Run Once)
  • hpwucli.exe is loaded once in the current user (HKCU) registry as a startup file name 'HPSoftwareUpdate' which loads as C:\Program Files\HP\HP Software Update\HPWUCli.exe.
3 Startup Files (All Users Run)
  • CVHBS.EXE is loaded in the all users (HKLM) registry as a startup file name 'MapsGalaxy Search Scope Monitor' which loads as "C:\Program Files2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h.
  • classicstartmenu.exe is loaded in the all users (HKLM) registry as a startup file name 'Registry - Alle Benutzer' which loads as "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -autorun.
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe".
3 Windows Firewall Allowed Programs
  • facebookvideocalling.exe is added as a firewall exception for 'C:\Documents and Settings\user\Application Data\Facebook\Video\Skype\FacebookVideoCalling.exe'.
  • hpwucli.exe is added as a firewall exception for 'C:\Programas\HP\HP Software Update\HPWUCli.exe'.
  • javaw.exe is added as a firewall exception for 'C:\Program Files\Java\jre1.8.0_101\bin\javaw.exe'.

Program resource utilizationResource utilization averages

classicstartmenu.exe
Memory:3.9 MB
21.09 MB average
Total CPU:0.0003783368%
0.031193% average
Kernel CPU:0.00016124%
0.016088% average
User CPU:0.00021710%
0.015104% average
CPU cycles/sec:773
8,062,084 average
I/O reads/min:86 Bytes
435.61 KB average
hpwuschd2.exe
Memory:1.43 MB
Total CPU:0.0000382782%
Kernel CPU:0.00001618%
User CPU:0.00002210%

How do I remove Acer System Information?

You can uninstall Acer System Information from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Acer System Information, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Acer System Information.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Acer System Information you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

OS VERSIONS
Win 10 54%
Win 7 0%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 27%
Keep it 73%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 53.68%
Windows 7 40.70%
Windows Vista 4.14%
Windows XP 1.49%
Which OS releases does it run on?
Windows 7 Home Premium 25.26%
Windows 8.1 24.17%
Windows 10 Home 15.20%
Windows 7 Ultimate 7.78%
Windows 7 Professional 5.22%
Windows 8.1 Pro 3.34%

Distribution by countryGeography

40.42% of installs come from the United States
Which countries install it?
  United States 40.42%
  Germany 10.65%
  United Kingdom 8.60%
  Canada 4.72%
  Italy 4.69%
  France 3.89%
  Netherlands 2.74%
  Australia 1.86%
  Brazil 1.50%
  Belgium 1.45%
  Sweden 1.33%
  Spain 1.17%
  India 1.04%
  Austria 1.01%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 95.17%
Hewlett-Packard 1.30%
Dell 1.21%
ASUS 0.85%
Sahara 0.57%
GIGABYTE 0.51%
Lenovo 0.24%
Intel 0.15%
Common models
Acer Aspire V3-771 5.61%
Acer Aspire V3-571G 3.68%
Acer Aspire E1-571 2.56%
Acer Aspire 7741 2.40%
Acer Aspire 5750G 2.24%
Acer Aspire TC-605 2.08%

About Acer

Acer is a Taiwanese hardware and electronics corporation whose products include desktop and laptop computer PCs, tablet computers, servers, storage devices, displays, smartphones and peripherals.
Publisher URL: www.acer.com

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