84,488,480 programs installed

Should I remove NetSupport School?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #17,405
United States Rank #27,968
Reach 0.0142%
Lifespan of installation (until removal)
< 13.99 days
412.66 days >
Average installed length: 216.82 days

Versions

VersionDistribution
NetSupport School 8.51 0.71%
NetSupport School 8.50 1.07%
NetSupport School 8.01 2.86%
NetSupport School 8.00 0.71%
NetSupport School 7.50 0.36%
9.02.0007 2.86%
9.00.0001 0.71%
12.50.0001 0.36%
12.00.0030 0.36%
12.00.0021 0.36%
12.00.0020 0.36%
12.00.0017 1.07%
12.00.0008 0.71%
12.00.0006 1.07%
12.00.0004 0.36%
12.00.0001 0.36%
11.41.0019 3.21%
11.41.0018 1.43%
11.41.0014 0.71%
11.41.0009 1.07%
11.41.0007 4.64%
11.41.0003 2.86%
11.41.0001 0.71%
11.41.0000 0.36%
11.31.0002 1.79%
11.30.0002 2.86%
11.30.0000 1.43%
11.20.0003 0.36%
11.20.0000 0.36%
11.00.0007 17.14%
11.00.0001 0.71%
11.00.0000 1.07%
10.70.0006 5.71%
10.70.0005 3.57%
10.70.0002 1.43%
10.70.0001 2.50%
10.70.0000 4.29%
10.60.0005 1.07%
10.50.0014 11.07%
10.50.0009 3.21%
10.50.0007 1.07%
10.50.0005 2.14%
10.50.0003 2.50%
10.50.0002 1.43%
10.50.0000 0.36%
10.01.0001 1.79%
10.01.0000 0.36%
10.00.0001 2.14%
10.00.0000 0.36%

Other programs by NetSupport Ltd

NetSupport School

What is NetSupport School?  (from NetSupport Ltd)

NetSupport School is a single solution delivering an advanced training and support tool for the modern classroom and training room. Installed on over 10 million computers, NetSupport School includes Internet, Application, Printer and USB control, Screen monitoring and sharing, Interactive Testing and Surveys as well as...  Read more

Overview

NetSupport School is a program developed by NetSupport Ltd. The most used version is 11.00.0007, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is AnnotateShortcut_80D45F4DD8E3472CB2C7080AAA34AB2A.exe. The software installer includes 96 files and is usually about 94.22 MB (98,799,544 bytes). dbupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 18% of users of NetSupport School come from Iran, it is also popular in the United States and Canada.

Program detailsProgram details

URL: www.netsupportschool.com
Help link: www.netsupportsoftware.com/support
Installation folder: C:\Program Files\NetSupport\NetSupport School\
Uninstaller: MsiExec.exe /X{1D52FBD5-C68C-4201-8B9D-99C65532DB7F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 94.22 MB
Language: German (Germany)

Program filesFiles installed by NetSupport School

Program executable:AnnotateShortcut_80D45F4DD8E3472CB2C7080AAA34AB2A.exe
Path:C:\Windows\Installer\{FA58A830-B9E1-4284-89E2-DDCE3154A188}\AnnotateShortcut_80D45F4DD8E3472CB2C7080AAA34AB2A.exe
MD5:e4ae3a9cb960cb635483277fadde2226
Additional files:
  • ChromeHook.dll - NetSupport Ltd ChromeHook (ChromeHook)
  • client32.exe - NetSupport Remote Control (NetSupport Client Application)
  • keyshow.exe - NetSupport KeyShow
  • pcicfgui.exe - NetSupport Client Configurator
  • AudioCapture.dll - NetSupport Manager (NetSupport Audio Capture)
  • checkdvd.exe - NetSupport CheckDVD helper
  • clhook4.dll - Client Video Hook
  • Client32Provider.dll - NetSupport Credential Provider
  • cryptpak.dll - NetSupport CryptPak
  • DBI.EXE - NetSupport dbi
  • gateway32.exe - NetSupport Gateway DLL
  • gdihook5.dll - PCI GDIHOOK5 Display Driver
  • htctl32.dll - NetSupport HTTP Transport
  • injlib.dll - NetSupport injlib
  • instcfg.exe - Silent Install Configuration Utility
  • IPCTL32.DLL - NetSupport IPX Transport
  • keyshowhook.dll - NetSupport keyshowhook
  • KeyShowHook64.dll
  • managedlists.dll - NetSupport ManagedLists
  • Nbctl32.dll - NetSupport NetBIOS Transport
  • NBCTLA0.DLL
  • NBCTLA1.DLL
  • NBCTLA2.DLL
  • NBCTLA3.DLL
  • NBCTLA4.DLL
  • NBCTLA5.DLL
  • NBCTLA6.DLL
  • NBCTLA7.DLL
  • NSConnSvrUI.exe
  • nskbfltr.sys - NSL Keyboard Filter Driver
  • nsmexec.exe - NetSupport nsmexec
  • nsmres.dll - NetSupport nsmres
  • NSReplayFileConverter.dll - NetSupport Replay File Converter
  • NSSilence.exe - NetSupport Silence
  • pcicapi.DLL - NetSupport pcicapi
  • PCICHEK.DLL - NetSupport pcichek
  • PCICL32.DLL - NetSupport Client DLL
  • PCICTL.DLL - NetSupport Control DLL
  • pcideply.exe - NetSupport Deploy
  • PCIGINA.DLL - NetSupport pcigina
  • PCIHOOKS.DLL - NetSupport pcihooks
  • pcihtmlgen.dll - NetSupport Inventory Gen
  • pciinv.dll - NetSupport Inventory
  • pcijoin.exe - Join NetSupport Class
  • PCILIC.EXE - NetSupport License Program
  • PCIMON.DLL - NetSupport pcimon
  • PCIRES.DLL - NetSupport pcires
  • pcirinst.dll
  • pcirisvr.exe - NetSupport pcirisvr
  • pcirisvrhelper.exe - NetSupport pcirisvrhelper
  • ReplayConversion.exe - NetSupport Replay Conversion
  • TCCTL32.DLL - NetSupport TCP Transport
  • ActApp.exe - NetSupport School (NetSupport Activate Application)
  • Classlistprocessor.exe - NetSupport ClassList Processor
  • comclaex.dll - NetSupport ComClaEx
  • dbupdate.dll - NetSupport DbUpdate
  • imhook.dll - NetSupport imhook
  • nssadmui.exe - NetSupport School Tech Console
  • NSSecurity.dll - NetSupport NSSecurity
  • nssplayercore.dll - NetSupport NssPlayerCore

Program behaviorsBehaviors exhibited

2 Services
  • client32.exe runs as a service named 'Client32' (Client32).
  • gateway32.exe runs as a service named 'Gateway32' (PCIGateway).
4 Windows Firewall Allowed Programs
  • client32.exe is added as a firewall exception for 'C:\Program Files\NetSupport\NetSupport School\client32.exe'.
  • PCINSSCD.EXE is added as a firewall exception for 'C:\Program Files\NetSupport School\PCINSSCD.EXE'.
  • pcijoin.exe is added as a firewall exception for 'C:\Program Files\NetSupport School\pcijoin.exe'.
  • pcideply.exe is added as a firewall exception for 'C:\Program Files\NetSupport\NetSupport School\PCIDEPLY.exe'.

How do I remove NetSupport School?

You can uninstall NetSupport School from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program NetSupport School, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove NetSupport School.
HOW IT RUNS
Windows Service? Yes
(Installs a service)
  
USER ACTIONS
Uninstall it 9%
Keep it 91%
 
GLOBAL RANK
#17,405

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 63.21%
Windows 10 23.93%
Windows XP 11.07%
Windows Vista 1.79%
Which OS releases does it run on?
Windows 7 Ultimate 28.88%
Windows 7 Professional 19.49%
Microsoft Windows XP 10.47%
Windows 7 Enterprise 9.39%
Windows 8.1 Pro 7.22%
Windows 10 Pro 4.33%

Distribution by countryGeography

18.21% of installs come from Iran
Which countries install it?
  Iran 18.21%
  United States 17.87%
  Canada 4.81%
  Belgium 4.12%
  United Kingdom 3.78%
  Italy 3.78%
  Egypt 2.75%
  Spain 2.41%
  YE 2.41%
  France 2.41%
  Mexico 2.06%
  Saudi Arabia 2.06%
  Israel 2.06%
  Turkey 2.06%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 30.19%
Dell 18.87%
GIGABYTE 10.69%
ASUS 10.69%
Acer 10.69%
Lenovo 8.18%
American Megatrends 4.40%
Intel 3.77%
Samsung 2.52%
Common models
O.E.M O.E.M 4.90%
ECS H61H2-MV 2.80%
HP Pavilion dv6 Notebook ... 2.80%
LENOVO 20DKA04G00 2.80%
ASUS All Series 2.80%
HP Compaq 4000 Pro SFF PC 2.10%

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