74,139,804 programs installed

Should I remove NetSupport DNA Client?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0006%


3.10.0005 66.67%
3.10.0004 11.11%
3.10.0001 22.22%

Other programs by NetSupport Ltd

NetSupport DNA Client

What is NetSupport DNA Client?  (from NetSupport Ltd)

NetSupport DNA Asset Management. Hardware and Software Inventory, tracking and history. Interactive Alerting, PC Energy Monitoring, Full Application and Internet metering and control, Software Distribution and full reporting. Support for LAN and WAN based sites and included data gateway for internet communication.


NetSupport DNA Client is a software program developed by NetSupport Ltd. The most common release is 3.10.0005, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 50 files and is usually about 4.33 MB (4,540,577 bytes). The installed file IUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). While about 60% of users of NetSupport DNA Client come from the United States, it is also popular in Belgium and Costa Rica.

Program detailsProgram details

URL: www.netsupportsoftware.com
Help link: www.netsupportsoftware.com/support
Installation folder: C:\Program Files\NetSupport\NetSupport DNA\
Uninstaller: MsiExec.exe /I{91228DEE-5FF6-492F-BDA7-808C841A80CE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 4.33 MB
Language: English (United States)

Program filesFiles installed by NetSupport DNA Client

  • tcctl32.dll - NetSupport Manager (NetSupport TCP Transport)
  • ADMod.dll - NetSupport DNA (NetSupport DNA AD Support Dll)
  • ApplicationMonitor.dll - NetSupport DNA Application Monitor Client Component
  • Chat.dll - NetSupport DNA Chat Component
  • ChatRes.dll
  • ClientDeployLib.dll - NetSupport DNA Client Deploy
  • ClientDiscoveryLib.dll - NetSupport DNA Client Discovery Library
  • ClientDiscoveryLibRes.dll
  • ClientMessage.dll - NetSupport DNA Message Component
  • ClientMessageRes.dll
  • ComponentAlert.dll - NetSupport DNA Component Alert
  • crreportcmp.dll - NetSupport DNA Crystal Reports Component
  • DBData.dll - NetSupport DNA Database Data
  • DBModC.dll - NetSupport DNA DBMod
  • DNAAlert.dll - NetSupport DNA Alert Component
  • DNAClient.exe - NetSupport DNA Client
  • DNAConsole.exe - NetSupport DNA Console
  • DNAConsoleRes.dll
  • DNAInstall.dll - NetSupport DNA Update Installer
  • DNAInv.exe - NetSupport DNA Remote Inventory
  • DNANet.dll - NetSupport DNA Network Transport
  • DnaServ.exe - NetSupport DNA DNAServ
  • DNAUI.dll - NetSupport DNA User Interface Library
  • DNAUIComm.dll - NetSupport DNA Common User Interface Library
  • DNAUICommRes.dll
  • dnauidb.dll - NetSupport DNA User Interface DB Library
  • DNAUIDBRes.dll
  • DNAUIRes.dll
  • HardwareList.dll - NetSupport DNA Hardware Inventory Component
  • IEComponent.dll - NetSupport DNA IE Component
  • InternetMonitor.dll - NetSupport DNA Internet Monitor Client Component
  • IUpdate.dll - NetSupport DNA Internet Update Tool
  • PowerMonitor.dll - NetSupport DNA Power Monitor Component
  • SmartUpdate.dll - NetSupport DNA Smart Update Component
  • SoftwareDist.dll - NetSupport DNA Software Distribution Component
  • SoftwareDistRes.dll
  • SoftwareList.dll - NetSupport DNA Software Inventory Component
  • UserData.dll - NetSupport DNA User Data Component
  • UserDataRes.dll
  • UserQuery.dll - NetSupport DNA User Query Tool
  • UserQueryRes.dll
  • XMLModC.dll - NetSupport DNA XMLMod

Program behaviorsBehaviors exhibited

  • DnaServ.exe runs as a service named 'NetSupport DNA Client' (NetSupport DNA Client).

How do I remove NetSupport DNA Client?

Quickly and completely remove NetSupport DNA Client from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall NetSupport DNA Client from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program NetSupport DNA Client, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove NetSupport DNA Client.

Windows Service? Yes
(Installs a service)
Uninstall it 9%
Keep it 91%
Windows 7 (SP1)

Distribution by countryGeography

60.00% of installs come from the United States
Which countries install it?
  United States 60.00%
  Belgium 6.67%
  Costa Rica 6.67%
  Spain 6.67%
  Netherlands 6.67%
  Ireland 6.67%
  DJ 6.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 50.00%
Hewlett-Packard 37.50%
Lenovo 12.50%
Common models
Dell Latitude E5520 12.50%
LENOVO 4270CTO 12.50%
Dell Latitude E4300 12.50%
HP ProBook 4730s 12.50%
Dell OptiPlex 9010 12.50%
HP Pro 3330 MT 12.50%


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