84,488,480 programs installed

Should I remove NetSupport DNA Client?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Excellent
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0005%

Versions

VersionDistribution
4.30.0000 10.00%
3.10.0005 60.00%
3.10.0004 10.00%
3.10.0001 20.00%

Other programs by NetSupport Ltd

NetSupport DNA Client

What is NetSupport DNA Client?  (from NetSupport Ltd)

NetSupport DNA Asset Management. Hardware and Software Inventory, tracking and history. Interactive Alerting, PC Energy Monitoring, Full Application and Internet metering and control, Software Distribution and full reporting. Support for LAN and WAN based sites and included data gateway for internet communication.

Overview

NetSupport DNA Client is a software program developed by NetSupport Ltd. The most common release is 3.10.0005, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 74 files and is usually about 4.33 MB (4,540,577 bytes). The installed file IUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). While about 68% of users of NetSupport DNA Client come from the United States, it is also popular in Belgium and Costa Rica.

Program detailsProgram details

URL: www.netsupportsoftware.com
Help link: www.netsupportsoftware.com/support
Installation folder: C:\Program Files\NetSupport\NetSupport DNA\
Uninstaller: MsiExec.exe /I{91228DEE-5FF6-492F-BDA7-808C841A80CE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 4.33 MB
Language: English (United States)

Program filesFiles installed by NetSupport DNA Client

  • DeskDup.dll - NetSupport Manager (NetSupport DeskDup)
  • nsmexec.exe - NetSupport nsmexec
  • pcihooks.dll - NetSupport pcihooks
  • PciHooks64.dll
  • PciHooksApp64.exe
  • setup.exe - NetSupport Manager Version 12.10.0008
  • tcctl32.dll - NetSupport TCP Transport
  • PluginIEmodule.dll - NetSupport School (NetSupport Internet Monitor)
  • ADMod.dll - NetSupport DNA (NetSupport DNA AD Support Dll)
  • ADModA.dll
  • ApplicationMonitor.dll - NetSupport DNA Application Monitor Client Component
  • AUP.dll - NetSupport DNA Message Component
  • Chat.dll - NetSupport DNA Chat Component
  • ChatRes.dll
  • ClientDeployLib.dll - NetSupport DNA Client Deploy
  • ClientDiscoveryLib.dll - NetSupport DNA Client Discovery Library
  • ClientDiscoveryLibRes.dll
  • ClientMessage.dll
  • ClientMessageRes.dll
  • ComponentAlert.dll - NetSupport DNA Component Alert
  • crreportcmp.dll - NetSupport DNA Crystal Reports Component
  • DBData.dll - NetSupport DNA Database Data
  • DBModC.dll - NetSupport DNA DBMod
  • DNAAlert.dll - NetSupport DNA Alert Component
  • DNAClient.exe - NetSupport DNA Client
  • DNAConsole.exe - NetSupport DNA Console
  • DNAConsoleRes.dll
  • DNAInstall.dll - NetSupport DNA Update Installer
  • DNAInv.exe - NetSupport DNA Remote Inventory
  • DNANet.dll - NetSupport DNA Network Transport
  • DNANetA.dll
  • DnaServ.exe - NetSupport DNA DNAServ
  • DNAUI.dll - NetSupport DNA User Interface Library
  • DNAUIA.dll
  • DNAUIComm.dll - NetSupport DNA Common User Interface Library
  • DNAUICommRes.dll
  • dnauidb.dll - NetSupport DNA User Interface DB Library
  • DNAUIDBRes.dll
  • DNAUIRes.dll
  • eSafety.dll - NetSupport DNA eSafety Component
  • eSafetyHookApp.exe - NetSupport DNA eSafety Hook App
  • Explorer.dll - NetSupport DNA Explorer Component
  • HardwareList.dll - NetSupport DNA Hardware Inventory Component
  • IEComponent.dll - NetSupport DNA IE Component
  • InternetMonitor.dll - NetSupport DNA Internet Monitor Client Component
  • IUpdate.dll - NetSupport DNA Internet Update Tool
  • PowerMonitor.dll - NetSupport DNA Power Monitor Component
  • PrintMon.exe - NetSupport DNA Print Mon Component
  • PrintMonitor.dll - NetSupport DNA USB Control Component
  • ReportConcern.exe - NetSupport DNA eSafety Report
  • ShowApp.exe - NetSupport DNA Policy Viewer
  • SmartUpdate.dll - NetSupport DNA Smart Update Component
  • SoftwareDist.dll - NetSupport DNA Software Distribution Component
  • SoftwareDistRes.dll
  • SoftwareList.dll - NetSupport DNA Software Inventory Component
  • UserData.dll - NetSupport DNA User Data Component
  • UserDataRes.dll
  • UserQuery.dll - NetSupport DNA User Query Tool
  • UserQueryRes.dll
  • XMLModC.dll - NetSupport DNA XMLMod

Program behaviorsBehaviors exhibited

Service
  • DnaServ.exe runs as a service named 'NetSupport DNA Agent' (NetSupport DNA Agent).

How do I remove NetSupport DNA Client?

You can uninstall NetSupport DNA Client from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program NetSupport DNA Client, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove NetSupport DNA Client.
HOW IT RUNS
Windows Service? Yes
(Installs a service)
  
USER ACTIONS
Uninstall it 9%
Keep it 91%
 
MOST USED OS
~99%
Windows 7 (SP1)

Distribution by countryGeography

68.42% of installs come from the United States
Which countries install it?
  United States 68.42%
  Belgium 5.26%
  Costa Rica 5.26%
  Spain 5.26%
  Netherlands 5.26%
  Ireland 5.26%
  DJ 5.26%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 44.44%
Hewlett-Packard 44.44%
Lenovo 11.11%
Common models
Dell OptiPlex 9010 11.11%
Dell Latitude E5520 11.11%
LENOVO 4270CTO 11.11%
HP Pro 3330 MT 11.11%
Dell Latitude E4300 11.11%
Dell OptiPlex 7010 11.11%

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