84,488,480 programs installed

Should I remove Web Assistant?

What percent of users and experts removed it?
76% remove it24% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Global Rank #21,817
United States Rank #32,518
Reach 0.0092%
Lifespan of installation (until removal)
< 50.67 days
741.68 days >
Average installed length: 389.70 days

Versions

VersionDistribution
2.0.0.604 100.00%

Web Assistant 2.0.0.604

What is Web Assistant?

Web Assistant installs into the IE and Firefox web browsers and provides advertisier supported searchs that changes and redircts default search results as well as DNS errors. Web Assistant becomes the browser's default search provider which changes all search requests as well as tracks your Internet surfing behavior in order display targeted advertising.

Overview

During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is Extension32.dll. Typically most users end up uninstalling this just after a few days. The software installer includes 6 files and is usually about 2.32 MB (2,431,493 bytes). ExtensionUpdaterService.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Loads into the web browser
  • Installs a Windows Service
  • Hijacks the browser's default search provider
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Web Assistant.
Extension32.dll (e6f5de2fee4af929d50cad1b95131456) has been flagged by the following 4 scanners:
Anti-Virus softwareVersionDetection
ESET-NOD32 8.9083 a variant of Win32/Toolbar.Perion.A
Kingsoft AntiVirus 331020.49267 Win32.Troj.Generic.a.(kcloud)
Sophos 4.95 BitCocktail
TrendMicro-HouseCall 7.2.11 TROJ_GEN.F47V0721
ExtensionUpdaterService.exe (5d5bdc56d21ac34cee9e7246973b85df) has been flagged by the following 8 scanners:
Anti-Virus softwareSoftware versionDetection
ESET-NOD32 8944 a variant of Win32/Toolbar.BitCocktail.B
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes 1.75.0.1 PUP.Optional.SweetPacks.A
McAfee 5.600.0.1067 Artemis!5D5BDC56D21A
McAfee-GW-Edition 2013 Artemis!5D5BDC56D21A
Sophos 4.93.0 BitCocktail
TrendMicro-HouseCall 9.700.0.1001 TROJ_GEN.F47V0721
ViRobot 2011.4.7.4223 Trojan.Win32.A.Agent.188760

Program detailsProgram details

Displayed publisher: IncrediBar
URL: www.incredibar.com
Installation folder: C:\Program Files\Web Assistant\
Uninstaller: "C:\Program Files\Web Assistant\unins000.exe"
Estimated size: 2.32 MB

Program filesFiles installed by Web Assistant 2.0.0.604

Program module:Extension32.dll (Malware detected)
Path:C:\Program Files\Web Assistant\Extension32.dll
MD5:e6f5de2fee4af929d50cad1b95131456
Additional files:
  • (Malware detected) ExtensionUpdaterService.exe
  • unins000.exe - Setup/Uninstall
  • DGChrome.exe - dgchrome
  • (Malware detected) Extension32.dll
  • Extension64.dll
  • InstallerHelper.dll

Program behaviorsBehaviors exhibited

2 Internet Explorer BHOs
  • Extension32.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Web Assistant' with the class of {336D0C35-8A85-403a-B9D2-65C292C39087} (Web Assistant Helper).
  • Extension64.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Web Assistant' with the class of {336D0C35-8A85-403a-B9D2-65C292C39087} (Web Assistant Helper).
2 Scheduled Tasks
  • DGChrome.exe is scheduled as a task named 'DGChrome11270 Watcher'.
  • unins000.exe is scheduled as a task with the class '{83F493FF-E35C-4B6F-B50E-A8464A53EAD7}' (runs on registration).
Scheduled Task (Boot/Login)
  • DGChrome.exe is automatically launched at startup through a scheduled task named DGChrome24523 Watcher.
Service
  • ExtensionUpdaterService.exe runs as a service named 'Web Assistant Updater' (Web Assistant Updater).

Program resource utilizationResource utilization averages

ExtensionUpdaterService.exe
Memory:10.61 MB
21.09 MB average
Total CPU:0.0146110032%
0.031193% average
Kernel CPU:0.00980916%
0.016088% average
User CPU:0.00480184%
0.015104% average
Switches/sec:4
70 average

How do I remove Web Assistant?

You can uninstall Web Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Web Assistant 2.0.0.604, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Web Assistant.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Web Assistant 2.0.0.604 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

OS VERSIONS
Win 7 (SP1) 70%
Win XP 1%
 
HOW IT RUNS
Windows Service? Yes
(Installs a service)
 
USER ACTIONS
Uninstall it 76%
Keep it 24%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 78.02%
Windows XP 10.99%
Windows 10 6.59%
Windows Vista 4.40%
Which OS releases does it run on?
Windows 7 Home Premium 44.51%
Windows 7 Ultimate 19.78%
Microsoft Windows XP 10.99%
Windows 7 Professional 10.44%
Windows 10 Home 4.40%
Windows Vista Home Premiu... 3.85%

Distribution by countryGeography

19.29% of installs come from the United States
Which countries install it?
  United States 19.29%
  Germany 8.63%
  Taiwan 8.63%
  France 5.58%
  Canada 4.57%
  Brazil 3.55%
  Italy 3.55%
  United Kingdom 3.05%
  DZ 2.54%
  Ireland 2.54%
  India 2.54%
  Netherlands 2.54%
  BG 2.03%
  Saudi Arabia 2.03%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 26.32%
Hewlett-Packard 21.93%
Dell 14.04%
ASUS 9.65%
GIGABYTE 6.14%
Toshiba 6.14%
American Megatrends 5.26%
Samsung 4.39%
Lenovo 2.63%
Intel 1.75%
Sahara 1.75%
Common models
HP Pavilion g6 Notebook P... 3.70%
HP Pavilion dv6 Notebook ... 2.78%
ASUSTeK K53SD 2.78%
Dell Inspiron N5110 1.85%
HP Pavilion dv7 Notebook ... 1.85%
LENOVO 20078 1.85%

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