84,488,480 programs installed

Should I remove VAIO Help and Support Update?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #27,394
United States Rank #19,641
Reach 0.0058%
Lifespan of installation (until removal)
< 3.43 days
101.18 days >
Average installed length: 53.16 days

Versions

VersionDistribution
2.00.0723 7.89%
2.00.0711 1.75%
1.00.0309 90.35%

Other programs by Sony

VAIO Help and Support Update

What is VAIO Help and Support Update?  (from Sony)

The Help and Support utility helps you keep your VAIO computer up to date by regularly checking the Sony eSupport Web site for important software updates and information for your specific VAIO computer model. The software makes it easy to keep your VAIO computer up to date by actively informing you of recommended and i...  Read more

Overview

VAIO Help and Support Update is a software program developed by Sony. The most common release is 1.00.0309, with over 98% of all installations currently using this version. The setup package generally installs about 38 files and is usually about 90.13 MB (94,509,190 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 7. While about 68% of users of VAIO Help and Support Update come from the United States, it is also popular in Brazil and Canada.

Program detailsProgram details

URL: esupport.sony.com
Installation folder: C:\Program Files\Sony\VAIO Help and Support
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8
Estimated size: 90.13 MB
Language: English

Program filesFiles installed by VAIO Help and Support Update

  • KBFAQ.exe - KBFAQ
  • ModelHome.exe - ModelHome
  • NewsAlert.exe - NewsAlert
  • SoftwareDriver.exe - SoftwareDriver

How do I remove VAIO Help and Support Update?

You can uninstall VAIO Help and Support Update from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program VAIO Help and Support Update, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove VAIO Help and Support Update.

OS VERSIONS
Win 7 (SP1) 80%
Win Vista 1%
 
USER ACTIONS
Uninstall it 21%
Keep it 79%
 
GLOBAL RANK
#27,394

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 89.47%
Windows Vista 7.02%
Windows 10 3.51%
Which OS releases does it run on?
Windows 7 Home Premium 65.79%
Windows 7 Home Basic 21.93%
Windows Vista Home Premiu... 4.39%
Windows 10 Home 2.63%
Windows Vista Ultimate 1.75%
Windows 7 Ultimate 1.75%

Distribution by countryGeography

67.92% of installs come from the United States
Which countries install it?
  United States 67.92%
  Brazil 15.72%
  Canada 5.66%
  Chile 2.52%
  Mexico 2.52%
  Iran 1.89%
  Argentina 1.26%
  France 0.63%
  Germany 0.63%
  Egypt 0.63%
  Saudi Arabia 0.63%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Sony 99.12%
Acer 0.88%
Common models
Sony VPCEE23FX 19.47%
Sony VPCEE23EB 14.16%
Sony VPCEE25FX 10.62%
Sony VPCEE23EL 7.96%
Sony VPCEE22FX 7.96%
Sony VPCEE21FX 6.19%

About Sony

Sony is a leading manufacturer of electronics products for the consumer markets and is the electronics business unit and the parent company of the Sony Group.
Publisher URL: www.sony.com

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