Should I remove TELUS security advisor?
What percent of users and experts removed it?
7% remove it93% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #23,951
Reach 0.0077%
Lifespan of installation (until removal)
< 14.65 days
432.12 days >
Average installed length: 227.05 days
Versions
Version | Distribution |
5.5.12 |
100.00% |
|
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- #23,951 TELUS security advisor 5.5.12
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TELUS security advisor 5.5.12
from TELUS
Overview
TELUS security advisor 5.5.12 is a software program developed by TELUS. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named telussecurityadvisor.exe. The setup package generally installs about 27 files and is usually about 77.53 MB (81,296,454 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 95% of users of TELUS security advisor come from Canada, it is also popular in the United States.
Program details
URL: www.mytelus.com
Installation folder: C:\Program Files\Telus\security advisor\5.5.12.650\
Uninstaller: "C:\Program Files\Telus\security advisor\5.5.12.650\unins000.exe" /LOG
Estimated size: 77.53 MB
Files installed by TELUS security advisor 5.5.12
Program executable: | telussecurityadvisor.exe |
Name: | TELUS security advisor |
Signed by: | Radialpoint |
Path: | C:\Program Files\telus\security advisor\5.5.12.650\telussecurityadvisor.exe |
MD5: | 14f60c0afc67e94d4148046497f7a4e1 |
Additional files:
-
nprpspa.dll - TELUS security advisor
-
SdkComWrapperLib.dll - Assembly imported from type library 'SdkComWrapperLib'.
-
libcef.dll - Chromium Embedded Framework (CEF) Dynamic Link Library
-
icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
-
libGLESv2.dll - ANGLE libGLESv2 Dynamic Link Library
-
libEGL.dll - ANGLE libEGL Dynamic Link Library
-
ServicepointSdkHelper.dll (by Radialpoint SafeCare) - Servicepoint Sdk 5.5.12
-
DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 5.5.12
-
mdg8.exe
-
RpSpaWshComAgent.dll
-
SdkSpdConnector.dll
-
SdkSpdConnector64.dll
-
SpaShellExecutor8.exe
-
StopTelusSecurityAdvisor.exe
-
Telus_ServicepointService.exe
-
TelusSecurityAdvisorComHandler.exe
-
Win8ToastNotification.dll
-
Windows7Features.dll
-
SdkComWrapper.dll
-
avcodec-53.dll
-
avformat-53.dll
-
avutil-51.dll
-
unins000.exe - Setup/Uninstall
Behaviors exhibited
Google Chrome Plugin
- nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
- nprpspa.dll is loaded into Mozilla Firefox under the product name 'Servicepoint Agent' with a plugin key of '@radialpoint.com/SPA_8,version=1' for all users of the PC.
Service
- Telus_ServicepointService.exe runs as a service named 'TELUS security advisor Service' (ServicepointService8).
Startup File (All Users Run)
- TelusSecurityAdvisor.exe is loaded in the all users (HKLM) registry as a startup file name 'TelusSecurityAdvisor' which loads as "C:\Program Files\Telus\security advisor\5.5.12.650\TelusSecurityAdvisor.exe" /AUTORUN.
Windows Firewall Allowed Program
- Telus_ServicepointService.exe is added as a firewall exception for 'C:\Program Files\TELUS\security advisor\5.5.12.650.1\Telus_ServicepointService.exe'.
Resource utilization averages
Show technical details
Telus_ServicepointService.exe |
Memory: | 9.7 MB | |
Total CPU: | 0.0003520169% | |
Kernel CPU: | 0.00008509% | |
User CPU: | 0.00026692% | |
CPU cycles/sec: | 5,665,584 | |
I/O reads/min: | 5.8 KB | |
I/O writes/min: | 8.69 KB | |
How do I remove TELUS security advisor?
You can uninstall TELUS security advisor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program TELUS security advisor 5.5.12, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove TELUS security advisor.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by TELUS security advisor 5.5.12 you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 10 50%
Win 8.1 1%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
|
Uninstall it 7%
Keep it 93%
|
|
Windows
Which Windows OS versions does it run on?
Windows 10 |
50.33% |
|
Windows 7 |
41.06% |
|
Windows Vista |
7.95% |
|
Windows XP |
0.66% |
|
Which OS releases does it run on? |
Windows 8.1 |
37.09% |
|
Windows 7 Home Premium |
31.13% |
|
Windows Vista Home Premiu... |
5.96% |
|
Windows 7 Professional |
4.64% |
|
Windows 10 Home |
3.97% |
|
Windows 7 Ultimate |
3.97% |
|
Geography
94.53% of installs come from Canada
Which countries install it?
Canada |
94.53% |
United States |
5.47% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Hewlett-Packard |
44.76% |
|
Acer |
31.43% |
|
Dell |
6.67% |
|
Lenovo |
4.76% |
|
Toshiba |
4.76% |
|
ASUS |
2.86% |
|
Sony |
1.90% |
|
GIGABYTE |
0.95% |
|
Gateway |
0.95% |
|
American Megatrends |
0.95% |
|
Common models |
HP Pavilion g6 Notebook P... |
6.96% |
|
HP Pavilion 15 Notebook P... |
4.35% |
|
Dell XPS 8500 |
1.74% |
|
HP G62 Notebook PC |
1.74% |
|
MSI MS-7309 |
1.74% |
|
Acer Aspire V3-771 |
1.74% |
|