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Should I remove Rogers Online Protection Premium?

What percent of users and experts removed it?
61% remove it39% keep it
Overall Sentiment
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How common is it?
Reach 0.0010%


VersionDistribution 100.00%

Rogers Online Protection Premium

What is Rogers Online Protection Premium?  (from Rogers Cable Communications)

Along with virus, malware, fraud and identity theft protection, this enhanced security suite for up to 5 PCs1 includes PC optimization and Safepay. A premium service to solve all of your tech issues, big or small. Whether you need ongoing support or immediate help with an urgent issue, we've got you covered 24/7.


Rogers Online Protection Premium is a program developed by Rogers Cable Communications. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 49 files. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 71% of users of Rogers Online Protection Premium come from Canada, it is also popular in the United States.

Program detailsProgram details

Displayed publisher: Rogers Online Protection
URL: www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=ROP_LANDING
Installation folder: C:\Program Files\Rogers Online Protection\Rogers Online Protection Premium\
Uninstaller: C:\Program Files\Common Files\Rogers Online Protection\SetupInformation\{34480DEE-54D6-4985-A817-CA30E9BBC94C}\installer.exe

Program filesFiles installed by Rogers Online Protection Premium

  • bd-env.dll - Rogers (Rogers Environment)
  • avccore.dll (by BitDefender S.R.L. Bucharest, ROMANIA) - BitDefender® AntiVirus (BitDefender Active Virus Control Communications Library)
  • accessal.dll (by Bitdefender) - Bitdefender Security (BitDefender OnAccessAL)
  • apprep.dll (by Bitdefender) - BitDefender Application Reputation
  • bdch.dll - BitDefender Crash Handler
  • bdchsubmit.dll
  • accessl.dll - Bitdefender 2013 (accessl Dynamic Link Library)
  • antivirus.dll - Bitdefender Antivirus Plugin
  • avc3al.dll - midasal Dynamic Link Library
  • bdaphcl.dll - Antiphishing client
  • bdaphconp.dll - Antiphishing plugin
  • bdaphsp.dll - Antispam service provider
  • bdapupck.dll - Bitdefender Application Update Checker
  • bdascl.dll - Antispam client
  • bdascloudconp.dll - Antispam Console Plugin
  • bdasconp.dll
  • bdassp.dll - Bitdefender Antispam Service
  • bd-cfcore.dll - Bitdefender Content Filtering
  • bdcloud.dll - Bitdefender Cloud
  • bdelev.dll - Bitdefender Elevated Helper
  • bdencrconp.dll - Encryption plugin
  • bd-engine.dll - Bitdefender Core
  • bdfvsctx.dll - Bitdefender File Vault Shell Extension
  • bd-gzflt.dll - Bitdefender parental gzflt plugin
  • bd-online-reports.dll - Bitdefender parental online reporting plugin
  • bd-parental.dll - Bitdefender parental plugin
  • bd-registration.dll - Bitdefender parental registration plugin
  • bd-settings.dll - Bitdefender Settings
  • bd-tracer.dll - Bitdefender Tracer
  • bd-users.dll - Bitdefender Users
  • avc3.sys (by BitDefender) - BitDefender AVC (Active Virus Control filter driver)
  • avchv.sys (by BitDefender) - BitDefender AntiVirus Active Virus Control Hypervisor driver
  • avckf.sys - Active Virus Control Kernel Filtering driver
  • bdaddmtask.exe - Bitdefender (Bitdefender Add Maintenance Task)
  • bdfirewallsdk.dll - BitDefender (BitDefender Firewall)
  • about.exe - About Information
  • avinfo.exe - Rogers Antivirus Information Tool
  • bdagent.exe - Rogers Agent
  • bdfvcl.exe - Rogers File Vault
  • atkblayout.exe
  • avchvinst.exe

Program behaviorsBehaviors exhibited

Context Menu Handler
  • bdfvsctx.dll added to Windows Explorer under the name 'BDFVCtxMenuExt' with a class of {9E96C1F5-0EFA-4348-9460-15D6802C70AA}.
Startup File (All Users Run)
  • bdagent.exe is loaded in the all users (HKLM) registry as a startup file name 'Bdagent' which loads as "C:\Program Files\Rogers Online Protection\Rogers Online Protection Basic\bdagent.exe".

How do I remove Rogers Online Protection Premium?

Quickly and completely remove Rogers Online Protection Premium from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Rogers Online Protection Premium from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Online Protection Premium, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Online Protection Premium.

Win 7 (SP1) 58%
Win 8 8%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 61%
Keep it 39%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.33%
Windows Vista 33.33%
Windows 8 8.33%
Which OS releases does it run on?
Windows 7 Home Premium 50.00%
Windows Vista Home Premiu... 25.00%
Windows 7 Ultimate 8.33%
Windows 8.1 8.33%
Windows Vista Business 8.33%

Distribution by countryGeography

70.59% of installs come from Canada
Which countries install it?
  Canada 70.59%
  United States 29.41%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 33.33%
Dell 25.00%
Hewlett-Packard 16.67%
Toshiba 16.67%
Lenovo 8.33%
Common models
TOSHIBA Satellite L650D 8.33%
TOSHIBA Satellite C650 8.33%
LENOVO 7745 8.33%
Dell XPS 8700 8.33%
Dell Inspiron 530s 8.33%
Dell Inspiron 530 8.33%


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