84,488,480 programs installed

Should I remove Rogers Servicepoint Agent?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
Good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #22,443
Reach 0.0087%
Lifespan of installation (until removal)
< 283.03 days
884.33 days >
Average installed length: 464.65 days

Versions

VersionDistribution
3.7.44 100.00%

Typically installed together

Rogers Servicepoint Agent 3.7.44

Overview

Rogers Servicepoint Agent 3.7.44 is a program developed by Rogers Cable Communications. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is rogersservicepointagent.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 16.92 MB of memory. The software installer includes 11 files and is usually about 7.96 MB (8,350,607 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 86% of users of Rogers Servicepoint Agent come from Canada, it is also popular in the United States and Netherlands.

Program detailsProgram details

URL: www.rogers.com
Installation folder: C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\
Uninstaller: "C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\unins000.exe"
Estimated size: 7.96 MB

Program filesFiles installed by Rogers Servicepoint Agent 3.7.44

Program executable:rogersservicepointagent.exe
Name:Rogers Servicepoint Agent
Signed by:Radialpoint
Path:C:\Program Files\rogers online protection\rogers servicepoint agent\rogersservicepointagent.exe
MD5:ab89479b0b34f2145ff96a348d71a2c2
Additional files:
  • nprpspa.dll - Rogers Servicepoint Agent
  • BSUtil.dll (by Radialpoint) - Client Gateway 3.7.44
  • RogersServicepointAgentComHandler.exe (by Radialpoint)
  • RpSpaWshComAgent.dll
  • ServicepointService.exe
  • shellexec.exe
  • StopRogersServicepointAgent.exe
  • unins000.exe - Setup/Uninstall
  • Windows7Features.dll

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
  • nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Service
  • ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
  • RogersServicepointAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'RogersServicepointAgent.exe' which loads as "C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" /AUTORUN.
Windows Firewall Allowed Program
  • ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\ServicepointService.exe'.

Program resource utilizationResource utilization averages

rogersservicepointagent.exe
Memory:16.92 MB
21.09 MB average
Total CPU:0.0014973919%
0.031193% average
Kernel CPU:0.00009812%
0.016088% average
User CPU:0.00139927%
0.015104% average
Switches/sec:48
70 average
I/O reads/min:7.2 KB
435.61 KB average
I/O writes/min:3.43 KB
105.02 KB average
RogersServicepointAgentComHandler.exe
Memory:1.09 MB
Total CPU:0.9871944121%
Kernel CPU:0.75622817%
User CPU:0.23096624%
Switches/sec:18
ServicepointService.exe
Memory:2.14 MB
Total CPU:0.0004304619%
Kernel CPU:0.00036440%
User CPU:0.00006606%
I/O reads/min:0 Bytes
I/O writes/min:32 Bytes

How do I remove Rogers Servicepoint Agent?

You can uninstall Rogers Servicepoint Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Servicepoint Agent 3.7.44, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Servicepoint Agent.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Rogers Servicepoint Agent 3.7.44 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

OS VERSIONS
Win 7 (SP1) 56%
Win Vista (SP1) 1%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.14%
Windows Vista 18.60%
Windows XP 18.60%
Windows 10 4.65%
Which OS releases does it run on?
Windows 7 Home Premium 49.70%
Microsoft Windows XP 18.34%
Windows Vista Home Premiu... 13.61%
Windows Vista Home Basic 4.14%
Windows 7 Professional 3.55%
Windows 7 Ultimate 3.55%

Distribution by countryGeography

85.95% of installs come from Canada
Which countries install it?
  Canada 85.95%
  United States 13.51%
  Netherlands 0.54%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 30.08%
Hewlett-Packard 22.76%
Acer 19.51%
Toshiba 13.01%
ASUS 4.88%
GIGABYTE 3.25%
American Megatrends 2.44%
Intel 1.63%
Sony 1.63%
Gateway 0.81%
Common models
Dell Inspiron 1525 2.59%
Dell Inspiron 530 2.59%
Acer Aspire X3810 1.72%
Acer Aspire 5749 1.72%
ASUSTeK K54C 1.72%
Dell Dell System Inspir... 1.72%

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