74,139,804 programs installed

Should I remove Norton Utilities?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #9,035
United States Rank #6,045
Reach 0.0491%
Lifespan of installation (until removal)
< 20.47 days
603.87 days >
Average installed length: 317.29 days


14.5 97.67%
14.0 2.33%

Other programs by Symantec

Norton Utilities

What is Norton Utilities?  (from Symantec)

Norton Utilities fixes common problems, frees up memory, speeds startup time, and boosts program and overall system speed to help keep your PC running fast and error-free. Fixes common PC problems and helps keep your computer running fast and trouble-free. Lets you completely and permanently erase old, unwanted, and un...  Read more


Norton Utilities is a program developed by Symantec. The most used version is 14.5, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is nu.exe. The software installer includes 21 files. Update.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 65% of users of Norton Utilities come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: us.norton.com/norton-utilities
Help link: www.symantec.com/support/index.jsp
Installation folder: C:\Program Files\Norton Utilities 14\
Uninstaller: "C:\Program Files\Norton Utilities 14\unins000.exe" /Log

Program filesFiles installed by Norton Utilities

Program executable:nu.exe
Name:Norton Utilities
Norton Utilities 14.0
Path:C:\Program Files\norton utilities 14\nu.exe
Additional files:
  • LicHelper.dll - License Helper Dynamic Link Library
  • RMTray.exe - Norton Utilities Vista Startup Tray
  • RMScrn.exe - Norton Utilities Compacting Screen (Norton Utilities - Compact Progress)
  • InnoHelpers.dll - InnoHelpers Dynamic Link Library
  • RMReg.exe - Norton Utilities Compact Startup
  • PMSystem.dll - Norton Utilities Plugin Manager
  • RMEngine.dll - Norton Utilities Scan Engine
  • UpdateHlpr.dll - Symantec Smart Update Helper
  • Update.exe - Symantec Smart Update
  • Alert.exe - Symantec Smart Alert
  • PCTSecUtility.dll - Security Component
  • Upgrade.exe - Symantec Upgrade
  • RMSubs.dll - RMSubs (Norton Utilities Subscription)
  • Activate.dll - Helper library
  • NU14.5.0.116b.exe - Norton Utilities Setup
  • unins000.exe (by PC Tools) - Setup/Uninstall

Program behaviorsBehaviors exhibited

Scheduled Task
  • nu.exe is scheduled as a task with the class '{A6DDF2C9-8491-4924-9A2D-ACE4AF594717}' (runs on registration).
2 Startup Files (User Run)
  • nu.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'NortonUtilities' and executes as C:\Program Files\Norton Utilities 14\nu.exe /QS.
  • RMTray.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'NortonUtilities' and executes as C:\Program Files\Norton Utilities 14\RMTray.exe /H.

How do I remove Norton Utilities?

Quickly and completely remove Norton Utilities from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Norton Utilities from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Norton Utilities, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Norton Utilities.

Win 7 (SP1) 60%
Win XP 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 18%
Keep it 82%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.97%
Windows Vista 23.95%
Windows XP 9.00%
Windows 8 5.08%
Which OS releases does it run on?
Windows 7 Home Premium 47.64%
Windows Vista Home Premiu... 20.50%
Microsoft Windows XP 8.55%
Windows 7 Professional 7.67%
Windows 7 Ultimate 6.19%
Windows Vista Home Basic 2.06%

Distribution by countryGeography

64.57% of installs come from the United States
Which countries install it?
  United States 64.57%
  United Kingdom 10.25%
  Canada 6.40%
  Belgium 3.09%
  Australia 2.99%
  Germany 2.56%
  Netherlands 1.71%
  France 0.96%
  Japan 0.96%
  Italy 0.96%
  New Zealand 0.85%
  Spain 0.85%
  Brazil 0.53%
  Austria 0.43%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 31.08%
Dell 28.67%
Acer 14.46%
Toshiba 14.46%
American Megatrends 1.69%
Sahara 1.45%
ASUS 1.20%
Intel 1.20%
Samsung 1.20%
Gateway 0.96%
Common models
HP Pavilion dv7 Notebook ... 8.30%
HP Pavilion dv6 Notebook ... 3.56%
HP Pavilion dv4 Notebook ... 2.77%
Dell Inspiron 530 2.37%
HP G60 Notebook PC 2.37%
Dell Inspiron 1545 1.98%

About Symantec

Symantec developers security software for business and consumers and helps customers protect their computers, information, identities and infrastructure by delivering software and services that address risks to security with various products such as Norton AntiVirus, Internet security, and anti-spyware products e.
Publisher URL: www.symantec.com


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