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Should I remove EY Personal Backup Agent?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach <0.001%

Versions

VersionDistribution
8.2.6002 100.00%

EY Personal Backup Agent

Overview

EY Personal Backup Agent is a program developed by Iron Mountain. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 22 files. A majority of the PCs this is running on, most OS versions are Windows XP. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

Installation folder: C:\Program Files\Iron Mountain\Connected BackupPC\
Uninstaller: MsiExec.exe /X{393E4C89-67E9-43BF-AD29-94D19F7624F7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by EY Personal Backup Agent

  • CBMail.dll - Connected Online Backup (CBMail)
  • CBUtil.dll
  • CompoundFileAnalyzer.exe - CompoundFileAnalyzer
  • AgentService.exe - Connected Backup/PC (Agent Service Module)
  • CBMail_Mapi.dll - CBMail_Mapi
  • CBMail_Notes.dll - CBMail_Notes
  • nCBMailE.dll - nCBMailE
  • nCBMailT.dll - nCBMAILT
  • UpdateProfile.exe - UpdateProfile (UpdateProfile Utility)
  • GetSettings.exe - GetSettings (GetSettings Utility)
  • Retrieve.exe - Retrieve (Retrieve Utility)
  • Agent.exe - AgentUI (Agent User Interface)
  • Recover.exe - Recover (Recover Utility)
  • Backup.exe - Backup (Backup Utility)
  • jdic.dll (by JDesktop Integration Components (JDIC) Project) - JDesktop Integration Components (JDIC) (JDesktop Integration Components binary)
  • tray.dll (by JDesktop Integration Components (JDIC) Project)
  • fbembed.dll (by The Firebird Project) - Firebird SQL Server
  • ib_util.dll (by The Firebird Project)
  • jniwrap.dll (by MIIK, Ltd) - JNIWrapper (JNIWrapper Native Library)
  • zip.exe

Program behaviorsBehaviors exhibited

Service
  • AgentService.exe runs as a service named 'AgentService' (AgentService) "AgentService".
Startup File (All Users Run)
  • Agent.exe is loaded in the all users (HKLM) registry as a startup file name 'AgentUiRunKey' which loads as "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e httC://localhosC:16386/.

How do I remove EY Personal Backup Agent?

You can uninstall EY Personal Backup Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program EY Personal Backup Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove EY Personal Backup Agent.

HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 4%
Keep it 96%
 
MOST USED OS
~99%
Windows XP

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

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