74,139,804 programs installed

Should I remove Dell Online Backup Agent?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0002%


8.2.2889 100.00%

Dell Online Backup Agent


Dell Online Backup Agent is a software program developed by Iron Mountain. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 22 files. Relative to the overall usage of those who have this installed, most are running it on Windows Vista (SP2). Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\Online Backup\
Uninstaller: MsiExec.exe /I{393E4C89-67E9-43BF-AD29-94D19F7624F7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Dell Online Backup Agent

  • CBMail.dll - Connected Online Backup (CBMail)
  • CBUtil.dll
  • AgentService.exe - Connected Backup/PC (Agent Service Module)
  • CBMail_Mapi.dll - CBMail_Mapi
  • CBMail_Notes.dll - CBMail_Notes
  • nCBMailE.dll - nCBMailE
  • nCBMailT.dll - nCBMAILT
  • UpdateProfile.exe - UpdateProfile (UpdateProfile Utility)
  • GetSettings.exe - GetSettings (GetSettings Utility)
  • Retrieve.exe - Retrieve (Retrieve Utility)
  • Agent.exe - AgentUI (Agent User Interface)
  • Recover.exe - Recover (Recover Utility)
  • Backup.exe - Backup (Backup Utility)
  • jdic.dll (by JDesktop Integration Components (JDIC) Project) - JDesktop Integration Components (JDIC) (JDesktop Integration Components binary)
  • tray.dll (by JDesktop Integration Components (JDIC) Project)
  • fbembed.dll (by The Firebird Project) - Firebird SQL Server
  • ib_util.dll (by The Firebird Project)
  • jniwrap.dll (by MIIK, Ltd) - JNIWrapper (JNIWrapper Native Library)
  • CompoundFileAnalyzer.exe
  • zip.exe

Program behaviorsBehaviors exhibited

  • AgentService.exe runs as a service named 'AgentService' (AgentService) "AgentService".
Startup File (All Users Run)
  • Agent.exe is loaded in the all users (HKLM) registry as a startup file name 'AgentUiRunKey' which loads as "C:\Program Files\Online Backup\Agent.exe" -ni -sss -e httC://localhosC:16386/.

How do I remove Dell Online Backup Agent?

Quickly and completely remove Dell Online Backup Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Dell Online Backup Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Dell Online Backup Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Dell Online Backup Agent.

Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%
Windows Vista (SP2)

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%


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